Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps she is taking to support transport workers who have been assaulted while at work.

Violence or abuse against public transport workers is unacceptable. The Government is committed to ensuring that staff across the network not only feel safe but are safe while carrying out their duties. The Department for Transport works closely with the transport industry and, on the railways, with the British Transport Police to maintain a safe environment for both staff and passengers.

Through the Bus Services (No.2) Act, we proposed to mandate training for staff working in the bus industry, including drivers and those who deal directly with the travelling public, on how to recognise and respond to incidents of crime and anti-social behaviour on public transport. We will make clear that training will require a person to take steps to prevent crime or anti-social behaviour only where it is safe to do so.

Rail operators take the personal safety of their staff seriously, with help given by the Department where required. Many have internal support systems in place for workers who have been assaulted or suffered abuse at work. In addition, whenever a crime is reported the police will signpost independent victim support services that the worker can contact at anytime for help and support.

It is essential that staff continue to report any instances of abuse or violence to the police so it can be investigated and offenders brought to justice. The British Transport Police are the dedicated police service for the railway and one of their priorities is ensuring it remains a safe place for staff and they will actively pursue offenders who abuse or are violent towards staff.