Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what will the NHS offline alternative consist of for people who are digitally excluded, in the context of NHS digitalisation.

Patients who prefer face-to-face appointments in physical settings will continue to access care through their local National Health Service provider. This is about expanding choice, not replacing traditional services.

We will be working with marginalised groups, including through the Voluntary Community and Social Enterprise Health and Wellbeing Alliance that represents communities who share protected characteristics or that experience health inequalities. Inclusion will be a core priority as the organisation evolves.