Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps his Department is taking to ensure that housing maintenance providers deliver an (a) effective and (b) reliable service for Armed Forces personnel in Surrey Heath constituency.

As at 12 November 2025, 99% of Service Family Accommodation (SFA) properties serving the Surrey Heath constituency meet or exceed the Decent Homes Standard (DHS). Maintenance standards for SFA follow provisions outlined in JSP 464, the DHS and the Housing Health and Rating Safety System, with contractual performance measures ensuring statutory safety checks and maintenance are completed effectively.

The Ministry of Defence ensures effective and reliable housing maintenance services for Armed Forces personnel through close monitoring of Industry Partners using Key Performance Indicators, regular reviews, audits and customer feedback.