Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help support welfare claimants with learning difficulties during the migration process to Universal Credit.

The Department provides tailored support for customers with learning difficulties during their migration to Universal Credit. This includes the Citizens Advice Help to Claim service, face-to-face assistance in Jobcentres, and a dedicated helpline.

Customers may also receive help from friends, family members, or approved third parties. Additionally, we offer an Enhanced Support Journey, alternative formats, and home visits to ensure the process is accessible and that customers feel supported throughout their transition.