Employment: Advisory Services
(asked on 13th November 2025) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many work coaches there were in each English district in each month since July 2024.
The tables below provide Work Coach data by English District from July 24 to August 25.
DISTRICT | Jul-24 | Aug-24 | Sep-24 | Oct-24 | Nov-24 |
Avon Somerset & Gloucester | 390 | 400 | 390 | 400 | 400 |
Bedfordshire & Hertfordshire | 340 | 350 | 360 | 380 | 380 |
Berkshire Bucks & Oxford | 420 | 420 | 440 | 470 | 460 |
Birmingham & Solihull | 690 | 700 | 700 | 690 | 690 |
Black Country | 530 | 530 | 520 | 520 | 510 |
Cheshire | 160 | 160 | 160 | 160 | 160 |
Cumbria & Lancashire | 540 | 540 | 550 | 540 | 540 |
Default DWP National | 30 | 20 | 20 | 30 | 20 |
Devon & Cornwall | 320 | 340 | 340 | 350 | 360 |
Dorset Wiltshire Hampshire & Iow | 660 | 680 | 690 | 690 | 690 |
Durham & Tees Valley | 370 | 370 | 370 | 370 | 360 |
East Anglia | 520 | 510 | 510 | 520 | 530 |
East London | 780 | 790 | 830 | 870 | 870 |
Essex | 390 | 390 | 400 | 400 | 400 |
Greater Manchester | 980 | 980 | 990 | 1,010 | 1,030 |
Kent | 440 | 450 | 450 | 440 | 430 |
Leicestershire & Northamptonshire | 420 | 410 | 410 | 410 | 430 |
Lincolnshire Nottinghamshire & Rutland | 550 | 540 | 540 | 540 | 530 |
Mercia | 520 | 510 | 500 | 490 | 480 |
Merseyside | 480 | 470 | 480 | 470 | 480 |
North East Yorkshire & The Humber | 370 | 370 | 380 | 380 | 380 |
North London | 700 | 690 | 620 | 630 | 630 |
Northumberland Tyne & Wear | 460 | 450 | 450 | 440 | 440 |
South London | 840 | 850 | 970 | 1,010 | 990 |
South Yorkshire | 400 | 400 | 400 | 390 | 390 |
Staffordshire And Derbyshire | 520 | 520 | 510 | 510 | 500 |
Surrey & Sussex | 510 | 500 | 480 | 490 | 500 |
West London | 660 | 660 | 680 | 710 | 710 |
West Yorkshire | 780 | 790 | 800 | 810 | 810 |
Grand Total | 14,740 | 14,800 | 14,940 | 15,120 | 15,110 |
DISTRICT | Dec-24 | Jan-25 | Feb-25 | Mar-25 | Apr-25 |
Avon Somerset & Gloucester | 390 | 410 | 430 | 420 | 420 |
Bedfordshire & Hertfordshire | 370 | 380 | 390 | 390 | 400 |
Berkshire Bucks & Oxford | 350 | 350 | 480 | 470 | 470 |
Birmingham & Solihull | 570 | 560 | 710 | 700 | 700 |
Black Country | 470 | 470 | 520 | 520 | 520 |
Cheshire | 160 | 150 | 160 | 160 | 150 |
Cumbria & Lancashire | 510 | 510 | 520 | 520 | 520 |
Default DWP National | 1,500 | 1,500 | 20 | 30 | 20 |
Devon & Cornwall | 350 | 350 | 360 | 360 | 350 |
Dorset Wiltshire Hampshire & Iow | 650 | 670 | 710 | 710 | 720 |
Durham & Tees Valley | 350 | 350 | 350 | 350 | 350 |
East Anglia | 420 | 420 | 540 | 530 | 540 |
East London | 750 | 760 | 890 | 850 | 860 |
Essex | 370 | 370 | 410 | 410 | 410 |
Greater Manchester | 970 | 970 | 1,020 | 1,030 | 1,000 |
Kent | 400 | 400 | 440 | 440 | 440 |
Leicestershire & Northamptonshire | 390 | 390 | 440 | 440 | 440 |
Lincolnshire Nottinghamshire & Rutland | 490 | 500 | 530 | 530 | 520 |
Mercia | 450 | 450 | 480 | 470 | 470 |
Merseyside | 390 | 390 | 460 | 450 | 440 |
North East Yorkshire & The Humber | 370 | 370 | 390 | 390 | 380 |
North London | 550 | 560 | 640 | 620 | 640 |
Northumberland Tyne & Wear | 430 | 420 | 400 | 400 | 400 |
South London | 900 | 920 | 1,050 | 1,060 | 1,060 |
South Yorkshire | 370 | 370 | 380 | 390 | 380 |
Staffordshire And Derbyshire | 440 | 430 | 520 | 520 | 510 |
Surrey & Sussex | 380 | 380 | 500 | 510 | 510 |
West London | 660 | 660 | 710 | 710 | 720 |
West Yorkshire | 770 | 770 | 800 | 800 | 790 |
Grand Total | 15,150 | 15,200 | 15,230 | 15,170 | 15,130 |
DISTRICT | May-25 | Jun-25 | Jul-25 | Aug-25 |
Avon Somerset & Gloucester | 410 | 410 | 410 | 400 |
Bedfordshire & Hertfordshire | 400 | 400 | 390 | 400 |
Berkshire Bucks & Oxford | 470 | 470 | 480 | 480 |
Birmingham & Solihull | 710 | 700 | 710 | 710 |
Black Country | 510 | 510 | 500 | 510 |
Cheshire | 150 | 150 | 150 | 150 |
Cumbria & Lancashire | 520 | 510 | 520 | 520 |
Default DWP National | 10 | 20 | 40 | 10 |
Devon & Cornwall | 360 | 350 | 340 | 340 |
Dorset Wiltshire Hampshire & Iow | 700 | 690 | 680 | 670 |
Durham & Tees Valley | 350 | 340 | 330 | 330 |
East Anglia | 530 | 520 | 520 | 520 |
East London | 870 | 880 | 880 | 870 |
Essex | 410 | 400 | 400 | 400 |
Greater Manchester | 1,000 | 980 | 1,000 | 980 |
Kent | 430 | 430 | 430 | 420 |
Leicestershire & Northamptonshire | 450 | 440 | 440 | 430 |
Lincolnshire Nottinghamshire & Rutland | 520 | 510 | 510 | 500 |
Mercia | 480 | 480 | 490 | 490 |
Merseyside | 440 | 440 | 440 | 450 |
North East Yorkshire & The Humber | 380 | 370 | 370 | 370 |
North London | 640 | 640 | 640 | 630 |
Northumberland Tyne & Wear | 400 | 400 | 390 | 380 |
South London | 1,050 | 1,030 | 1,010 | 970 |
South Yorkshire | 380 | 370 | 370 | 370 |
Staffordshire And Derbyshire | 510 | 510 | 500 | 490 |
Surrey & Sussex | 510 | 510 | 510 | 500 |
West London | 760 | 790 | 790 | 770 |
West Yorkshire | 780 | 770 | 760 | 760 |
Grand Total | 15,150 | 15,030 | 14,980 | 14,800 |
The table below provides Work Coach data by English District for September and October 25.
DISTRICT | Sep-25 | Oct-25 |
Avon, Somerset & Gloucestershire | 400 | 390 |
Berkshire, Buckinghamshire & Oxfordshire | 390 | 370 |
Birmingham & Solihull | 710 | 690 |
Black Country & Coventry | 620 | 600 |
Cheshire & Lancashire | 580 | 570 |
Cumbria & Tees | 300 | 290 |
Default DWP National | 20 | 20 |
Devon & Cornwall | 340 | 330 |
Dorset Wiltshire Hampshire & Isle Of Wight | 660 | 640 |
East London | 860 | 880 |
East Midlands | 550 | 540 |
Essex | 400 | 390 |
Greater Manchester | 960 | 960 |
Hertfordshire | 210 | 210 |
Kent | 420 | 420 |
Leicestershire, Cambridgeshire & Rutland | 440 | 440 |
Merseyside | 450 | 460 |
Norfolk & Suffolk | 320 | 320 |
North & Mid Wales And The Marches | 130 | 130 |
North East Yorkshire & Lincolnshire | 520 | 520 |
North London | 640 | 650 |
Northumberland, Durham, Tyne & Wear | 500 | 500 |
South London | 900 | 880 |
South Midlands | 450 | 440 |
South Yorkshire | 380 | 370 |
Surrey & Sussex | 500 | 490 |
The Shires | 500 | 490 |
West London | 850 | 830 |
West Yorkshire | 760 | 750 |
Grand Total | 14,750 | 14,600 |
Notes:
- Work Coach Full Time Equivalent (FTE) data supplied is from July 2024.
- The number of Work Coaches has been derived from DWP's Activity Based Model (ABM). This model gives an estimated FTE based on a point in time estimate by Line Managers, as recorded on our internal systems each month.
- Figures have been rounded to the nearest 10 FTE.
- The number of Work Coaches refers to staff involved in conducting regular engagement with claimants, hence the data does not include Work Coach Team Leaders or Disability Employment Advisers.
- Work coaches include both UC Full-Service Work Coaches and Existing Benefits Work Coaches.
- The answer to the previous question omitted staff assigned to a “Default DWP National” location. This is not included as standard on requests asking for site specific data, as it cannot be established which sites these staff are attributed to
- Due to a system anomaly in Dec-24 and Jan-25 there were a higher number of staff assigned to the “Default DWP National” location so they have been included within the dataset. For consistency staff with this location have been included for other months too.
- From September 25 the District structure was revised, and this change is reflected in the second data table.
- The district North & Mid Wales and The Marches consist of sites in Wales and England; for the purpose of this response only the England site figures are counted for this district.
- The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.