Question to the Ministry of Justice:

What steps he is taking to improve access to the judicial system for litigants bringing civil money claims.

This Government is investing over £1bn to modernise our courts and tribunals, including investment to improve the civil justice system.

The Online Civil Money Claims pilot, is a new service which went live in March 2018, and allows people to resolve money disputes online, for claims of up to £10,000. The digital service allows the public to simply and swiftly make their claim and the system is designed to be clear and easy to use. To date, the overall user satisfaction rate is 87% with over 68,000 claims made.