Work Capability Assessment
(asked on 15th December 2021) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what data her Department and contracted assessment providers hold on the proportion of work capability assessments that have been carried out (a) by telephone, (b) paper-based and (c) face-to-face in the last (i) three, (ii) six, (iii) 12 and (iv) 18 months.
The information requested can be found in the table below.
Although not included in your question, it may be helpful to know that we have also been conducting video assessments, where appropriate, alongside telephone, paper based and face to face assessments. The proportion of video assessments have been included in the table for completeness.
| Time Period | |||
Completed Work Capability Assessments | Last 3 months Sep 21 – Nov 21 | Last 6 months Jun 21 – Nov 21 | Last 12 months Dec 20 – Nov 21 | Last 18 months Jun 20 – Nov 21 |
(a) Telephone | 73% | 76% | 80% | 78% |
(b) Paper-based | 15% | 14% | 15% | 18% |
(c) Face to face | 6% | 6% | 3% | 2% |
(d) Video | 6% | 3% | 2% | 1% |
Please note:
All of the above data is derived from contractual management information produced by the Assessment Providers.
Percentages may not add up to 100% due to rounding
The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication Standards.