Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to increase the number of customers with older prepayment meters that redeem energy bills vouchers.

Customers with traditional prepayment meters should have received their first and second Energy Bills Support Scheme (EBSS) discount vouchers. These have been sent by SMS text, email or post.

Suppliers are reporting to BEIS on scheme delivery, including the redemption of traditional prepayment meter vouchers. Data for October indicates all vouchers have been dispatched by suppliers and take up so far is over 60%. The Government will continue to issue communications via a broad range of channels and stakeholders, seeking to increase awareness of the vouchers and how to redeem them and will address any issues identified with redemption.