Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to ensure (a) widespread public understanding of the laws on e-scooters and (b) e-scooter retailers are advising customers on those laws.

Departmental communications have made clear that e-scooter use is illegal. Detailed guidance on this has been published on gov.uk and the Department has supported police enforcement campaigns for illegal e-scooter use.

E-scooter retailers should make the legal position for e-scooters known at the point of sale and the Department has previously written to retailers asking them to do so. Retailers who mislead customers can be in breach of Trading Standards rules.

In e-scooter trial areas where use of rental e-scooters is legal, local authorities and e-scooter operators are ensuring users are aware of the rules, including through signage and training for users.