Maternity Services: Compensation and Complaints
(asked on 10th December 2025) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment has been made of trends in complaints and compensation payments for unacceptable standards of maternity care since 2015.
As assessment has not been made of the trends in complaints for unacceptable standards of maternity care. The rising costs of clinical negligence claims against the National Health Service in England is, however, of great concern to the Government.
A report published by the National Audit office (NAO) on 17 October 2025 stated that "over the last 20 years the cost of settling claims involving infants and children has increased significantly. Between 2006/07 and 2024/25, the total cost for obstetrics claims involving cerebral palsy or brain damage increased by over £1 billion in real terms, with average compensation for claims settled with damages growing by 305% (from £2.8 million to £11.2 million)”. The report can be viewed at the following link:
https://www.nao.org.uk/reports/costs-of-clinical-negligence/#downloads
As announced in the 10-Year Health Plan for England, David Lock KC is providing expert policy advice on the rising legal costs of clinical negligence and how we can improve patients’ experience of claims, which will inform future policy making in this area. No decisions on policy have been taken at this point, and the Government will provide an update on the work done and next steps in due course.
Baroness Amos is leading a rapid, independent investigation into NHS Maternity and Neonatal services to help us understand the systemic issues behind why so many women, babies, and families experience unacceptable care. The investigation will look into the maternity and neonatal system nationally, bringing together the findings of past reviews into one clear national set of recommendations. This will also include local investigations of maternity and neonatal services in selected trusts.
On 9 December, Baroness Amos published reflections on what she has heard so far as part of the National Maternity and Neonatal Investigation, following engagement with women and families. Baroness Amos’ reflections and initial findings can be found at the following link: