Question to the Department for Work and Pensions:

To ask His Majesty's Government what information individuals moving from legacy benefits to Universal Credit are given about their right to request write-off and waivers of outstanding debt.

Whilst customers are not automatically informed of their option to seek a waiver, we remain committed to working with anyone who is struggling with their repayment terms and encourage anyone who cannot afford the proposed rate of repayment, or that does not consider recovery appropriate given their particular circumstances, to contact the Department.