Question to the Department for Business, Energy and Industrial Strategy:
To ask Her Majesty’s Government how many customers have switched their energy provider in the last five years.
Data is published by the Department for Business, Energy and Industrial Strategy on switching. The data is collected by Ofgem and republished by BEIS in Table 2.7.1 of which can be found online (https://www.gov.uk/government/statistical-data-sets/quarterly-domestic-energy-switching-statistics ). Multiple switches made by the same customer in each year are counted as separate switches.
Year | Number of electricity switches | Number of gas switches |
2011 | 4,206,000 | 3,270,000 |
2012 | 3,342,000 | 2,280,000 |
2013 | 3,425,000 | 2,190,000 |
2014 | 3,058,000 | 2,281,000 |
2015 | 3,396,000 | 2,709,000 |