Capita: Armed Forces
(asked on 12th January 2017) - View Source
Question to the Ministry of Defence:
To ask Her Majesty’s Government how long the contract with Capita for recruitment to the Armed Forces is expected to operate; and how often the contract is reviewed.
This question was answered on 18th January 2017
The Army is delivering its recruiting operations with Capita through the Recruiting Partnering Project (RPP), a ten-year contract that is due to end in March 2022.
A robust review framework is in place for RPP whereby the Army and Capita review factors such as performance, continuous improvement and value for money on a monthly, quarterly and annual basis.