Question to the Ministry of Defence:
To ask Her Majesty's Government when they expect to implement an online application to enhance customer experience and reduce processing times for applications for pay-outs from the Armed Forces Compensation Scheme.
An online Armed Forces Compensation and War Pension Scheme application service has been developed and is currently being tested in a beta phase. The service will be presented for a Government Digital Service (GDS) assessment on 31 March 2022 when the GDS will assess the quality, suitability and security of the service. During this assessment further opportunities to improve the service may be identified, prompting a further phase of improvements before a second assessment - likely to be scheduled for early summer 2022.
Launch of the service to the public will follow attainment of a successful Beta assessment.