Railways: Standards

(asked on 26th April 2023) - View Source

Question to the Department for Transport:

To ask His Majesty's Government what recent assessment they have made of the reliability of rail services.


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 10th May 2023

Despite the fact fewer trains are operating on the network, and passenger demand is still suppressed compared to pre-pandemic levels, current performance remains unacceptably low.

The Department has been clear that the current, sustained poor performance on the railway is unacceptable, and industry needs to make significant improvements to deliver the punctual, reliable services that passengers and taxpayers deserve.

The Department will continue to monitor the situation very closely and hold industry to account, including through regular high-level meetings with both Network Rail and representatives from the train operating companies.

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