Railways: Compensation

(asked on 11th June 2018) - View Source

Question to the Department for Transport:

To ask Her Majesty's Government whether the compensation announced for passengers on Govia Thameslink Railway and Northern Rail will include compensation to those people who have purchased tickets but are unable to board their scheduled trains because of overcrowding.


Answered by
Baroness Sugg Portrait
Baroness Sugg
This question was answered on 25th June 2018

The special compensation scheme for passengers on affected routes on Govia Thameslink Railway and Northern (subject to agreement with the board of Transport for the North) will ensure that regular rail customers receive appropriate redress for the disruption they have experienced. The industry will set out the detail of the eligibility requirements.

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