Asked by: Hannah Bardell (Scottish National Party - Livingston)
Question to the Foreign, Commonwealth & Development Office:
To ask the Secretary of State for Foreign, Commonwealth and Development Affairs, for what reason his Department decided to refer on its website and in documentation to people seeking consular assistance as customers.
Answered by Nigel Adams
The 'Customer Charter' in in the publication 'Support for British Nationals Abroad: A Guide' (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/914039/FCO_BritsAbroad_A4web_020920.pdf) reflects the FCDO's commitment to provide a high quality service to those who need our support. As well as supporting British individuals who have experienced crime or trauma we also issue travel documents and provide notarial services and our publication seeks to set out the full range of help available. I was happy to meet the Honourable Lady on the 19th of October to discuss this aspect of the APPG report "Deaths Abroad, Consular Services and Assistance: Why Families Deserve Better and What Can Be Done".
Asked by: Hannah Bardell (Scottish National Party - Livingston)
Question to the Foreign, Commonwealth & Development Office:
To ask the Secretary of State for Foreign, Commonwealth and Development Affairs, whether the Government plans to publish an official response to the APPG on Deaths Abroad, Consular Services and Assistance 2019 Report entitled Why families in the UK deserve better and what can be done.
Answered by Nigel Adams
We welcome the report of the APPG's Death Abroad, Consular Services and Assistance 2019. On 28 August I, (Minister Adams) replied to APPG chair, Hannah Bardell's letter of 28 July. In that letter I confirmed that I and my predecessors have repeatedly offered to meet the APPG to discuss their concerns and recommendations. This offer has not been taken up. We have carefully considered the issues raised in the report.
Written Evidence Sep. 16 2020
Inquiry: The Coroner ServiceFound: shooting cases; innumerable healthcare related; many prison and mental health related suicide cases; deaths
Sep. 07 2020
Source Page: Murder, manslaughter and infanticide of British Nationals abroadFound: consistent level of service to bereaved families and promote public confidence in the response to deaths
Sep. 07 2020
Source Page: Inspector of Cremation Annual Report: 1 April 2019 – 31 March 2020Found: Stillbirth Deaths Abroad 53.
Jul. 16 2020
Source Page: Criminal Injuries Compensation Scheme Review 2020Found: Abroad, Consular Services and Assistance Report 2019: Why Families in the UK Deserve Better and What
Jul. 16 2020
Source Page: Criminal Injuries Compensation Scheme Review 2020Found: Abroad, Consular Services and Assistance Report 2019: Why Families in the UK Deserve Better and What
Jul. 16 2020
Source Page: Human Rights and Democracy Report 2019Found: October by the Victims™ Commissioner for England and Wales and the All-Party Parliamentary Group on Deaths
Written Evidence Jun. 03 2020
Inquiry: The UK and IranFound: including introducing a legal right to consular assistance.17.The All Party Parliamentary Group on Deaths
May. 14 2020
Source Page: Coroners statistics 2019Found: Deaths abroad Of the 210,912 deaths reported to coroners in 2019, arou nd 1% (1,939) were reports of