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Written Question
GCSE: Assessments
Monday 15th December 2025

Asked by: Beccy Cooper (Labour - Worthing West)

Question to the Department for Education:

To ask the Secretary of State for Education, what processes are in place to ensure accountability and transparency when GCSE examination scripts are lost by exam boards.

Answered by Georgia Gould - Minister of State (Education)

This is a matter for Ofqual, the Office of Qualifications and Examinations Regulation. I have asked its Chief Regulator, Sir Ian Bauckham, to write to my hon. Friend, the Member for Worthing West and a copy of his reply will be placed in the Libraries of both Houses.


Written Question
GCSE: Assessments
Monday 15th December 2025

Asked by: Beccy Cooper (Labour - Worthing West)

Question to the Department for Education:

To ask the Secretary of State for Education, how many incidents of lost exam scripts have been reported to the Department and Ofqual in each of the last two academic years.

Answered by Georgia Gould - Minister of State (Education)

This is a matter for Ofqual, the Office of Qualifications and Examinations Regulation. I have asked its Chief Regulator, Sir Ian Bauckham, to write to my hon. Friend, the Member for Worthing West and a copy of his reply will be placed in the Libraries of both Houses.


Written Question
Public Libraries: Finance
Monday 15th December 2025

Asked by: Caroline Voaden (Liberal Democrat - South Devon)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what recent discussions she has had with the Secretary of State for Housing, Communities and Local Government to ensure local authorities are adequately funded to support public libraries.

Answered by Ian Murray - Minister of State (Department for Science, Innovation and Technology)

The government is committed to getting local government back on its feet. The final Local Government Finance Settlement for 2025-26 makes available over £69 billion for local government, which is a 6.8% cash terms increase in councils' Core Spending Power on 2024-25.

Public libraries are funded by local authorities as part of this broader settlement. Each local authority is responsible for assessing the needs of their local communities and designing a library service to meet those needs within available resources.


Written Question
Social Security Benefits: Rural Areas
Monday 15th December 2025

Asked by: Jamie Stone (Liberal Democrat - Caithness, Sutherland and Easter Ross)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to contact vulnerable individuals in (a) remote and (b) rural areas with low broadband connectivity.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

The Department for Work and Pensions utilise a range of channels to ensure vulnerable customers and those with limited broadband can access support.

  • Local Jobcentres provide face-to-face appointments for those unable to use digital services and have dedicated support in the form of Disability Employment Advisers for customers with health barriers, sites also have access to Vulnerable Customer Leads within their districts to support customers who are more vulnerable.
  • Telephone services are available for those customers unable to manage digital claims to Universal Credit.
  • Telephone and video calls are conducted to support customers who are in remote locations or have vulnerabilities which prevent them from attending offices for face-to-face interactions.
  • We have over 650 Visiting Officers who carry out home visits for customers with complex needs, cannot engage via digital or telephone channels or who cannot attend a Jobcentre.
  • Outreach work is in place with local providers and community organisations to help reach areas where customers, who might otherwise miss out on access to Jobcentre services, due to their rural location or lack of access to digital facilities within their home.
  • Mobile Jobcentre vans are being introduced in some areas to bring services to areas with poor connectivity or limited physical access to services.
  • Advanced Customer Support Senior Leaders are in place to support vulnerable customers at significant risk of harm when all business-as-usual activity has been exhausted.
  • Jobcentres signpost customers to local providers such as libraries, charities and colleges who may be able to offer the relevant support needed as well as access to online or telephone services.

Written Question
Reading: Surrey Heath
Friday 12th December 2025

Asked by: Al Pinkerton (Liberal Democrat - Surrey Heath)

Question to the Department for Education:

To ask the Secretary of State for Education, what steps her Department is taking to help support families to read with children before they start (a) nursery and (b) school in Surrey Heath constituency.

Answered by Olivia Bailey - Parliamentary Under-Secretary of State (Department for Education) (Equalities)

The government is investing £500 million in the national rollout of Best Start Family Hubs, which will be available in every local authority by 2028. These hubs bring together services for families with children aged 0 to 19, with a particular focus on support in the early years, recognising the Plan for Change’s ambition to give every child the best start in life and improve child outcomes by age 5.

A key priority is strengthening the home learning environment, because what happens at home makes the biggest difference. The services provided by Best Start Family Hubs will help families to build simple, everyday routines to chat, play and read more with their children, such as sharing stories at bedtime and visiting local libraries.

We also work with trusted voluntary and community partners, including the National Literacy Trust, to provide books, resources and activities that make reading fun and accessible. Alongside this, the National Year of Reading will launch in January, offering practical resources to help parents read with their children before nursery and school.


Written Question
Banks
Thursday 11th December 2025

Asked by: Jim McMahon (Labour (Co-op) - Oldham West, Chadderton and Royton)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether she has had discussions with banks on maintaining high street branches to 2030.

Answered by Lucy Rigby - Economic Secretary (HM Treasury)

The Chancellor and Treasury Ministers regularly engage with banks on a range of issues, including access to banking services.

Banking is changing, with many customers benefiting from the convenience and flexibility of managing their finances remotely. However, Government understands the importance of face-to-face banking to high streets and communities and is committed to championing sufficient access for customers. The financial services industry is committed to rolling out 350 banking hubs across the UK by the end of this Parliament. Over 240 hubs have been announced so far, and more than 190 are already open. Government is working closely with industry on this commitment.

While decisions on branch provision are commercial decisions for banks themselves, Financial Conduct Authority guidance requires firms to conduct a robust impact analysis. In the case of closures, firms must show they have considered customer needs and identified potential reasonable alternatives. The FCA also expects engagement with stakeholders at least 12 weeks before closure and firms must ensure that any replacement services are in place before a branch closes. These measures aim to ensure closures are implemented fairly and transparently.

As well as bank branches, alternative non-digital options to access everyday banking services include telephone banking and the Post Office. The Post Office Banking Framework allows personal and business customers of participating banks to withdraw and deposit cash, check their balance, pay bills and cash cheques at thousands of Post Office branches across the UK.

Some banks also provide points of access through initiatives such as pop-up services in libraries and community centres, or mobile banking vans serving remote areas. The Government supports initiatives which give customers access to in-person banking, as well as digital access.


Written Question
School Libraries
Thursday 11th December 2025

Asked by: Jim McMahon (Labour (Co-op) - Oldham West, Chadderton and Royton)

Question to the Department for Education:

To ask the Secretary of State for Education, what estimate she has made of the number of (a) primary and (b) secondary schools without libraries in England.

Answered by Georgia Gould - Minister of State (Education)

I refer my hon. Friend, the Member for Oldham West, Chadderton and Royton to the answer of 22 October 2025 to question ​​81502​.


Written Question
Health: Screening
Wednesday 10th December 2025

Asked by: James Cartlidge (Conservative - South Suffolk)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what discussions he has had with Local Authorities in Suffolk on taking steps to help increase the take up of NHS Health Checks in the county.

Answered by Ashley Dalton - Parliamentary Under-Secretary (Department of Health and Social Care)

Regional cardiovascular disease leads and regional directors hold discussions with local authorities, including in Suffolk, regarding NHS Health Check performance and steps to increase uptake of the programme.

The Suffolk General Practice Federation and Public Health and Communities at Suffolk County Council work collaboratively to increase the uptake of the NHS Health Check programme in a range of ways, including delivering the programme at a variety of community venues, such as community libraries, and raising awareness through printed and social media activities. Further work includes participation in the recent Department-led pilot of heart health checks in workplaces.

Work to improve the impact of the NHS Health Check across England is ongoing and we are carefully considering the recommendations from the National Audit Office’s 2024 report, Progress in preventing cardiovascular disease.


Written Question
State Retirement Pensions: Women
Wednesday 10th December 2025

Asked by: Mark Garnier (Conservative - Wyre Forest)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to his Oral Statement on 11 November 2025 entitled Pensions, if he will publish the research findings from the Department's 2007 evaluation on the effectiveness of automatic pension forecast letters.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

Report no.447 “Evaluation of Automatic State Pension Forecasts” is publicly available and can be accessed at:

https://webarchive.nationalarchives.gov.uk/ukgwa/20121212081018mp_/http://research.dwp.gov.uk/asd/asd5/rports2007-2008/rrep447.pdf

As confirmed in the Written Statement made by my right hon. Friend the Secretary of State on 11 November, a copy of DWP Research Report no.447 “Evaluation of Automatic State Pension Forecasts” has also been deposited in the Libraries of the House.


Written Question
Health Services: Families
Tuesday 9th December 2025

Asked by: Shaun Davies (Labour - Telford)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that online healthcare provision reflects the needs of diverse modern families.

Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)

The Government will establish an “online hospital”, NHS Online, which will give people on certain pathways the choice of getting the specialist care they need from their home. It will connect patients with clinicians across the country through secure, online appointments accessed through the NHS App.

Before NHS Online goes live, the National Health Service will learn from existing research on patient experience of online care over the last five years and build it into the programme as it develops, with a commitment to patient partnership in design and delivery. Inclusive service design is a key priority to ensure people continue to have greater access, choice, and control over their care.

Digital health tools will be part of a wider offering that includes traditional face-to-face support with appropriate help for people who struggle to access digital services. Digital inclusion is a key priority for the NHS as it will support the shift from ‘analogue to digital’. It is one of the five national NHS England Health Inequalities Strategic Priorities, and they published a Digital Healthcare Framework which has guided the integrated care boards’ approach.

To improve digital awareness and access, the NHS App team are working with through the National Health Literacy Partnership to provide an NHS App support offer to public libraries in England.