Tenant Fees Bill

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Monday 5th November 2018

(5 years, 5 months ago)

Grand Committee
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Baroness Gardner of Parkes Portrait Baroness Gardner of Parkes
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I accept what the noble Baroness says but I think she will find that a deposit is usually paid by the tenant as a deposit for their agreement. If the landlord or agent has to make other checks as well, even a deposit of one week’s rent might not be enough to cover them. It depends on how much people charge for checking proof of identity and how much the deposit is. I hope that clarifies the matter.

Lord Bourne of Aberystwyth Portrait The Parliamentary Under-Secretary of State, Ministry of Housing, Communities and Local Government and Wales Office (Lord Bourne of Aberystwyth) (Con)
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My Lords, I thank noble Lords very much for participating in the debate on this part of the Bill. I should like to speak to the range of amendments that deal with the treatment of holding deposits.

As noble Lords are no doubt aware, this is the first time that we are seeking to cap the level of holding deposits—it has not been done before. I am pleased that we all agree that it is important to permit landlords and agents to charge a holding deposit. That seems to be universally accepted and I thank noble Lords for that. However, it seems that we still have some areas of disagreement and I will discuss each of them in turn.

First, Amendments 18 to 20 seek to lower the level of the cap on holding deposits from one week’s rent to three days’ rent. I am afraid I cannot accept these amendments. A cap of three days’ rent could unfairly penalise the landlord because the costs incurred in referencing a potential tenant include not only the cost of the reference check. Payment of a holding deposit means that a property should be taken off the market, and therefore costs might include lost rent for the landlord if the tenancy does not proceed. That lost rent will be higher in Fulham than it will in Newcastle.

Where a tenancy proceeds before the deadline for the agreement, the tenant will receive their holding deposit back in full. However, if the tenancy does not go ahead owing to the tenant’s default, it is not fair that the landlord or agent is penalised. We are seeking fairness here—no more, no less. We believe that tying the maximum holding deposit that can be retained to a week of rent is fair compensation for the landlord’s likely actual loss. However, our consumer guidance will encourage landlords and agents to retain only the costs they have incurred. In relation to the guidance, I will also look at the point about a draft agreement being seen before the agreement is entered into. That is reasonable. In general, I am very happy for noble Lords to engage in the guidance. We can organise a briefing on it and take on board any points that they wish to make.

However, it is important to state that the cap of one week’s rent represents an innovation and an improvement on the status quo. Currently, there is no prescribed limit. The Government’s 2017 consultation on banning letting fees asked tenants for a breakdown of the fees charged at their most recent letting. Similarly, it asked agents for a breakdown of the fees that they charged. The responses to the consultation were not necessarily a representative sample but they gave us a flavour of the level of holding deposits currently charged. Tenants said that they were charged a mean average of £370 as a holding deposit and agents said that they charged a mean average of £214. Currently, a website run by Generation Rent called lettingfees.co.uk has also compared letting fees as displayed on the websites of 1,088 agents across the United Kingdom. It found that, of 23 agents who declare that they currently charge a holding deposit, the average charged is £341. Between 1 April 2017 and 31 March 2018, the average monthly rent in England was £675, working out at £156 per week. That is what would be charged as an average. A cap of one week’s rent will help to improve affordability for tenants, while ensuring that landlords are not unfairly penalised should the tenancy not proceed for reasons within the tenant’s control.

Secondly, I will address Amendments 1 and 21, which seek to encourage greater transparency for tenants in how the holding deposit is treated. I appreciate the valuable points raised and the importance for tenants of understanding how their deposit is handled and why it may not be returned. That is entirely fair. I want to minimise the need for secondary legislation. The noble Lord, Lord Best, quite reasonably pointed out the down side of bringing forward regulations. I should say that it is not usual in this type of situation, despite what the DPRRC says. I have checked this with similar, although admittedly only parallel, legislation; of course, there is no legislation that is identical. If one looks at the Local Government and Public Involvement in Health Act 2007, the Local Government Act 2003, the Planning Act 2008 and the Small Business, Enterprise and Employment Act 2015—across a range of legislation, which I am happy to share with noble Lords—it has been usual for this to go in guidance rather than regulations. The noble Lord is absolutely right that not only would that sacrifice a degree of flexibility, it would slow this down materially—by how long it is difficult to say, given all the legislation currently going through, whatever the circumstances of deal versus no deal. Noble Lords will be aware of the considerable pressure on the legislative programme.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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On the point about slowing the legislation down, the Bill will come into force. Most of the provisions will be enacted on a day to be determined by the Secretary of State through a statutory instrument. Even if the Bill goes on to the statute book, we will have to wait for a further period for many of these provisions to become law, and even then only by regulation. The Bill will not all come into force immediately. Some parts will but quite a lot, including the provisions on deposits, will come into force at a later date. It could be weeks or months after the Bill comes into force before anything actually happens. We will have to have a debate in the House on those provisions first.

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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The noble Lord is right up to a point. That is the case but, obviously, it would be extended if we are considering other things. It would take it into another realm if we choose to debate at length the considerable guidance, which he will have seen. I accept that, but of course it would take longer because there would be more to debate.

I think I have dealt with the point about guidance over regulations. The other point raised quite rightly by the noble Lord, Lord Best, concerned when the deposit is lost. That is set out in the guidance and we will be happy to engage with noble Lords further if there are further points they wish to make.

I pay tribute to the work of the noble Baroness, Lady Grender, in this area. She fairly outlined the point about multiple holding deposits for landlords. She will know my view, given previously, that this is not fair and I remain very much of the view that what is sauce for the goose should be sauce for the gander. We are taking legal advice on this point because I am convinced that it would be a breach of contract for a landlord to take multiple deposits. He would potentially be in breach of multiple contracts except the one. We will look at the issue further and I am happy to come back to this point on Report.

My noble friend Lady Gardner and the noble Earl, Lord Lytton, spoke about the danger of the level of the deposit being curtailed excessively. The Government are keen to reach a fair judgment on this. People should be recompensed only for their losses and we should not go beyond that. That is entirely fair. On the other hand, they should not be penalised where a loss has been brought about by the actions of the tenant. It seeks to get that level right.

Some fair points have been made. Additionally, we are seeking to introduce a guideline here, and it may become an accepted guideline in many cases, but this is not an obligatory measure. If people want the holding deposit to be lower, they can make it so. The level of the actual deposit in Scotland is set at eight weeks, but there is evidence that it is not being adopted as the norm. That is the upper limit and so would be the case here. Three days is much too low, and we think a week fairly represents the likely loss in many cases. This is a considerable step forward.

With that, I thank all noble Lords for engaging and for the welcome generally, given the point made from the Front Benches by the noble Lords, Lord Shipley and Lord Kennedy. As I say, I am happy to engage on those specific points—on the content of the guidance and on the multiple deposits—ahead of Report. With that, I ask the noble Lords to withdraw their amendment.

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Baroness Grender Portrait Baroness Grender
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May I contribute to that question by saying that it has already been done with regard to default? Can the Minister explain the difference between that and the holding deposit, in terms of being specific about transparency in regulations?

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, those are two very separate points. On guidance versus regulations, the noble Lord will be aware—not least because I have just said so—that these parallel matters have been dealt with in guidance on many pieces of legislation, under successive Governments of all colours. It is a judgment, but we feel that guidance is appropriate.

The point on the default fees—although this is still being discussed—is a matter of judgment, and it is the judgment we have made. As the noble Baroness will be aware, there are points in the guidance on the default fees—it is not all in the legislation; some of it is in the legislation, some in the guidance. There is also a substantial amount about the default fees in the guidance; it is not all in the legislation.

Baroness Grender Portrait Baroness Grender
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I thank the Minister, especially for agreeing to take a look at multiple holdings. I look forward to working with him and his team on the guidance. There is some guidance, and the noble Earl, Lord Lytton, will be very relieved to hear that there is a suggestion in it that a tenant might produce a typo, but no suggestion that any landlord would do so. I am using a small example of something I have spotted already in the drafting. I very much appreciate that the guidance is a draft at the moment, and therefore I thank the noble Lord for the opportunity to sit down and work through the guidance to make sure that there is parity between tenants and landlords. There seem to be one or two disparities that I have already picked up from my brief reading of it over the weekend. That, in a way, is why I still want to pursue—and I am very happy to discuss with officials and the Minister—the possibility of getting some regulations to introduce transparency in holding deposits. I look forward to those discussions, but it may be that we will need to pursue this further on Report, depending on those discussions. With that, I beg leave to withdraw this amendment.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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On the guidance, I accept the noble Lord’s point that it is a question of judgment and that he can point to other legislation where guidance is provided for in regulations. But does he accept that if it is guidance rather than regulations, that guidance is weaker because it does not have statutory back-up? That is the point I am making. The Bill addresses tenants’ fees, which we all agree are a problem. If the Government continue with the choice they are making at the moment, what they are offering people is weaker than if it was put in regulations. My other point is that if something does not happen on deposit fees—perhaps in regulations—this will be totally ignored.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I am not sure that I do accept that. It is different in nature: some things are better in guidance, because of greater flexibility, and some things are better in regulations. So while I do not accept the general proposition, I accept that some things are better in regulations, but I do not accept that these are those things.

Amendment 1 withdrawn.
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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I thank the noble Lords who have participated in this debate. In particular, I thank the noble Lord, Lord Shipley, for moving Amendment 9 and the noble Lord, Lord Kennedy, for speaking to his Amendment 10.

I have listened carefully to the concerns about the level of the deposit cap and I understand them. However, there is a balance that must be struck between providing tenants with greater affordability and ensuring that landlords have adequate financial security for their assets—points just touched on by my noble friend Lady Gardner. For that reason, I cannot agree that the cap should be lowered to four weeks’ rent. As we have heard, a cap at four weeks’ rent might encourage tenants to forgo their final month’s rent. Even the CAB statistics—which, as the noble Lord, Lord Best, said quite fairly was a survey of tenants—put the number of tenants doing so at 2%. Therefore, there is still an issue there. I remind noble Lords that this is setting an upper limit; it is not setting a norm. Indeed, there is no evidence to suggest that the eight-week period in Scotland has become very much the norm; it is regarded as an upper limit. I will shortly come to reasons why the upper limit of six weeks might be needed, and I take on board the very fair points that the noble Lord, Lord Shipley, made about the need for that.

The Housing, Communities and Local Government Select Committee also recognised the risk when it looked at this issue. It is worth mentioning that final month’s deposit. Using data from the tenancy deposit protection scheme, our best estimate is that if deposits were capped at six weeks’ rent, approximately 1.4% of landlords taking deposits would see a median loss of £89 per tenancy that they would not have been subjected to otherwise. These costs would be borne by landlords—those who currently require tenants to pay more than six week’s rent in deposit—at the end of the tenancy when the deposit does not fully cover their claim.

In contrast, a cap of four weeks’ or one month’s rent would lead to a loss for 5.2% of landlords of £200 on average. That is based on deposit scheme figures. As a result, landlords may be less willing to absorb increased costs because of the number and size of deposits affected by a four-week cap. Tenants could therefore see greater increases in rent, which would decrease the overall net benefit of the legislation. Also, as I have touched on previously, lowering the deposit cap to four weeks’ rent could hurt pet owners, those who live abroad and those with a poorer financial history. These groups often pay a higher than average deposit to provide landlords with the assurance they need, so they are worth bearing in mind.

I believe that the cap of six weeks’ rent provides the additional financial security and flexibility that landlords need, which is integral to retaining investment and supply in the private rented sector and benefits tenants. Like other noble Lords, I recognise that good landlords and good tenants are in the great majority, but the cap seeks to preserve that balance. I reiterate that the cap of six weeks’ rent is an upper limit. Data from the tenancy deposit protection scheme informs us that most landlords request a deposit of around four to five weeks’ rent. That is in the great bulk of cases but, as I have indicated, in some cases it may be appropriate to go higher and not going higher may make it difficult for people with pets, for example, to get tenancies. I would put it no higher than that. I remind noble Lords that Scotland has capped tenancy deposits at no more than eight weeks’ rent and there is no evidence to suggest that deposits have risen to meet that cap. It is an upper limit, not the norm.

We will also use the guidance to encourage landlords to consider on a case-by-case basis when to take a tenancy deposit and the appropriate level of that deposit. It is also important to remember that unlike letting fees, which are non-refundable, the deposit is retained by the landlord only in instances where the tenant breaches their obligations under, or in connection with, the tenancy. The deposit is the tenant’s money and landlords must provide appropriate evidence where they believe that they are entitled to retain any of that deposit. I therefore suggest that it is the appropriate level.

More broadly, on the fair points made by the noble Lord, Lord Kennedy, particularly about passporting, I want to ensure that tenancy deposits work for both landlords and tenants. That is why we established recently a working group to look at the merits of innovative and more affordable approaches to tenancy deposits. This includes deposit passporting, where a deposit can be transferred from one tenancy to another, as proposed by Amendment 2. Members of the working group include landlord and tenant representatives and the three tenancy deposit protection schemes. So far, the group has met three times and is due to report its findings next spring. I will happily provide noble Lords with updates as things progress. That is all the information we have at the moment but if I can provide more information ahead of Report, I will do so.

Many things in relation to passporting still need to be considered. The key concern here is ensuring that landlords can still recover any damages at the end of a tenancy. A great deal of technical complexity would need to be examined, both on the percentage that is passported and on when, and how, liability for providing a tenant with the relevant prescribed information about how their deposit is protected should be passed from one landlord to another. I am sure noble Lords will agree that we need to do this properly. As I said, I am keen to ensure that we do it but the report from the relevant working group is not due until the spring. However, I will write to noble Lords to provide more information about the working group ahead of Report, in so far as we have more information. I will be happy to provide noble Lords with an update once the working group has reported its findings in the spring. In the light of those assurances, I hope that the amendments in this group will not be pressed.

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Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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On a similar point, we understand that in the Queen’s Speech the Government mentioned a period of four weeks. At one time it seems to have been a manifesto commitment. I am sure that we will be told that it was not, but I would be interested to find out. I understand that the period of four weeks was announced in the Queen’s Speech, but what has happened? The Bill says six weeks. It would help to know the Government’s thinking on that.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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I thank noble Lords for those points. The consideration was around the notion of an upper limit, not a norm. As I say, there are difficult cases where a four-week limit may not be appropriate. I have outlined some of those and we have to think about the consequences for tenants. It was that which motivated the reconsideration.

On the point made by the noble Lord, Lord Shipley, about Bob Blackman in the Housing, Communities and Local Government Committee, it is true that different periods were talked about—of four, five, six and eight weeks, as we have already rehearsed—but it is important to note that this was not pressed to a vote in the other place. We have considered the element of flexibility. We are not mandating that it has to be eight weeks; that is far from the case. The evidence from Scotland is that it has not gone to eight weeks; rather it has not really budged. However, it gives flexibility, and that has influenced us. We cover in the guidance the point that we do not expect it to reflect anything other than the loss on the deposit.

Earl of Lytton Portrait The Earl of Lytton
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My Lords, in connection with what was mentioned earlier about tenants who do not have a particularly good track record or who come from abroad, perhaps I may pick up on one point. One of the bones of contention is that the tenant pays a not insubstantial deposit and it is held by and on behalf of the landlord. Is there not an opportunity to have a third-party deposit holder who, in effect, would hold the money and provide a guarantee of the tenant’s performance so that it does not become a bone of contention for students, those from abroad and people with no track record? Could we break that particular logjam so that it is not seen as the landlord accruing a sum of money and hanging on to it as a sort of financial bludgeon? Could this be defused in some way? Perhaps the working group could look into the possibility of something along these lines.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I am happy to pass that on to the working group, but one has to be careful what one wishes for. As we know, there are all sorts of issues around deposit protection and to disturb the existing relationship may well be dangerous. However, I will ensure that the message is passed back to the group so that it can consider it if appropriate.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I want to come back to deposits. I accept that it is not easy to sort out, but a tenant in the private sector who is seeking to move will have paid, even on the average figures, £1,200 and will need another deposit of a similar value. As I mentioned, Which? found that 43% of people were using credit cards or loans to get this extra deposit. A lot of people in the private rented sector will be on lower incomes. If they end up borrowing money on their credit card to fund the deposit because they cannot get their previous deposit back, that is not a good place for anyone to be. A credit card is an expensive way of borrowing money for a short period. We need somehow to address that issue and I wonder what the Minister can say about it.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, the noble Lord will know that I have a lot of sympathy with that point, not only in this context but for people being forced to use credit cards or loans where that is not appropriate. I could not agree more with him on that, so it is important that we get this right. That is what we are seeking to do. He will be aware, just from the discussion today, that there are different views even in the Committee about the levels. We are seeking to get this right, to reimburse the loan and to provide for passporting on a sensible basis, but we have to ensure that we are being fair to the tenants and the landlords while, at the same time, not killing the tenancy market, which is an important part of the offer to people. However, I take his general point, which is entirely fair.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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In the Queen’s Speech, the cap was announced as four weeks. The Government have looked at this and taken soundings and they say that four to five weeks are needed, so why have they picked six weeks?

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, it is good to see the noble Lord being so supportive of the Queen’s Speech, on this occasion at least. I suspect a little bit of mischief in his new-found support for the Conservative Government. Nevertheless, on the particular point, as I have tried to address, we have looked at the level and, on consideration, decided that we would establish an upper limit but not a norm. That is the thinking behind the more mature reflection. I absolutely accept that this is a question of getting it right.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I thank the noble Lord for that. I will leave it there and seek to withdraw the amendment, but it is fair to say that I am likely to bring the issue back on Report, as I think that six weeks is too much—I will be looking at four or five weeks and hoping that we can persuade the Government on this. Until then, I beg leave to withdraw the amendment.

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Lord Best Portrait Lord Best
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I would like to offer a word of support for the intent behind this proposed new clause. Perhaps the best organisations to get the message out to tenants and prospective tenants are the new websites—or not so new anymore—such as Zoopla and Rightmove. So many people looking for somewhere to rent now do so online. Those agencies have the power to reach nearly everybody with the important information contained in this provision.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I thank all noble Lords who participated in the discussion on Amendment 3. I will seek to deal with the points made. The first and entirely reasonable point raised was from the noble Lord, Lord Kennedy, and was echoed by other noble Lords. I am committed to ensuring that tenants, landlords and agents understand their rights and responsibilities under the legislation. As the noble Lord, Lord Shipley, rightly said, it is not just a question of the law being passed; it needs to be the case that people understand the rights and obligations that follow therefrom.

That is why my officials have been working hard with key stakeholder groups to produce comprehensive consumer guidance to support implementation. However, I do not agree that it is necessary to mandate that in the Bill, as we have discussed and as we will look at again. I have shared draft versions of the guidance for tenants, landlords and agents with noble Lords, and I hope they found them informative and detailed. Once again, I state that we are happy to engage on that if it is helpful to noble Lords. I hope noble Lords agree that the guidance provides important information on the points suggested by the amendment, including the date on which the provisions will come into force, information about what is prohibited and permitted, and information about where tenants can access help and advice.

We intend to share this guidance with tenants and tenant groups in advance of the legislation coming into force and as soon as possible after Royal Assent. We will seek to ensure that tenants, landlords and agents are aware of this guidance, including through online publication and promotion through our media channels, and by using smaller groups, as the noble Earl mentioned. I am grateful to the noble Lord, Lord Best, for mentioning Zoopla and Rightmove; Purplebricks is another one. Those and others are groups we can engage with to make sure that we get the relevant message across. We will also encourage landlords and agents to make tenants aware of the guidance, using our existing relationships with stakeholder groups to do so.

The noble Baroness, Lady Gardner of Parkes, asked about seeking to enforce the provisions of tenancies through this legislation. That is not something we are seeking to do here. It is a contractual matter and short-term tenancy agreements are, I think, beyond the scope of the Bill. However, I do know of the noble Baroness’s concern and, as she is aware, I engage with the short-term tenancy association on a frequent basis to see how we can carry things forward.

I think that deals with the points made by noble Lords and will, I hope, allay concerns ahead of Report. On that basis, I respectfully ask the noble Lord if he will withdraw the amendment.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I thank the Minister for that. I hope he can help us with a couple of points. He said earlier that in many cases there are good tenants and good landlords, all acting reasonably and responsibly. In that sense, the Bill is not for them. We are dealing with the rogue landlords or bad tenants, as well as people who are uninformed. If you are a landlord with lots of properties you will probably have systems in place to ensure that you are informed properly. I worry that the landlord of one or two properties will—intentionally or unintentionally—not notice the legislation and will seek to carry on charging their tenants prohibitive payments and generally abuse them. What are we doing to ensure that there can be no doubt that these people know their responsibilities in terms of the law? That is what my amendment was trying to do: to ensure the people are clear on that. What is going to happen when the Act becomes law so that we can be absolutely confident that people know this? We disagree on the guidance. It is not statutory; it is just guidance, and does not have the backing of the law. What are we going to do to ensure that those landlords are in no doubt? Just leaving it to the CAB and other groups to inform people is not good enough —we all know that these groups are under huge pressure, as are local authority departments. That is my worry: the small tenants and small landlords. Can the Minister help us on that?

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I am very happy to. On the point made by the noble Lord—in relation not just to responsibilities, in fairness, but to the rights of tenants and landlords—this is to get the full message across. We want to get the full impact of the law across to tenants, landlords and agents, as the noble Lord, Lord Shipley, said. To pick up the point about small agents and landlords who are in a different position, we have to act through the landlord associations, the portals and the means outlined by the noble Lord, Lord Best. As I said, I am happy to engage on the guidance ahead of Report. If noble Lords think they have other ways that we could be getting this message across, which is in everybody’s interests, I am more than happy to look at those.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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Obviously, at this stage I will withdraw the amendment. I just want to address the points made by the noble Earl, Lord Lytton. I take his point about proposed new subsection (4)(b) but we are moving into more of a digital age and it is important to have that. Equally, proposed new subsection (6) may not be worded very well but it was my attempt to ensure that in certain parts of the country people get the information in a way that they are able to digest and can be fully informed of their rights. Perhaps I need to look at that when I look at this issue. I cannot say that I am happy with the Minister’s response but I will leave it there for now. We may return to this on Report. I beg leave to withdraw the amendment.

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Lord Young of Cookham Portrait Lord Young of Cookham (Con)
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My Lords, the co-pilot is in charge of this leg of the legislative journey, so there might be some turbulence.

There are two amendments that consider the resources available for the enforcement of the ban and I would like to take them together. I am grateful to the noble Lord, Lord Shipley, for his gentle dismantling of the arguments that the noble Lord, Lord Kennedy, put forward for Amendment 4. I recognise the pressure on the resources available to local authorities but we do not think that a provision that essentially provides a blank cheque to local authorities is the right approach. It would be a very unusual arrangement, and essentially one-sided, as the Secretary of State would bear all the losses and the local authority would keep all the gains.

We believe that allowing local authorities to retain money from financial penalties would be a significant funding stream for future enforcement, and the Government are providing some pump-priming funding for the initial period. There might be a role for hypo- thecated grants but I do not believe that this is one of them.

Financial penalties of up to £30,000 that can be retained by local authorities were first introduced in April 2017 under the Housing and Planning Act 2016, and I am sure that the noble Lord, Lord Kennedy, will welcome at least one measure under that Act that has found favour with him. We are aware that local authorities already benefit from the proceeds of financial penalties issued under that legislation. Liverpool, for example, has issued 42 civil penalties and has recovered the majority of them; Torbay Council has used the revenue from civil penalties to fund an extra enforcement officer for its housing team; and Newham and Camden have also issued and recovered a number of civil penalties.

However, we appreciate that this model depends on local circumstances and that it can take time to embed within existing frameworks of enforcement. That is why, as I said, we are committing £500,000 of additional funding in year one of the fee ban policy to support education and implementation of the legislation. I agree with what the noble Lord, Lord Shipley, said in the earlier debate—that ideally this measure should be self-funding. If one looks at page 19 of the Explanatory Notes, one finds the following:

“The Government estimate that local authorities will incur a new burden in respect of enforcement costs in year one of the policy only and it estimates this to be no more than £500,000. The enforcement of the provisions contained in this Bill by enforcement authorities is intended to be fiscally neutral from year two since enforcement authorities may retain the proceeds of any financial penalties for the purposes of any of its enforcement functions relating to the private rented sector under this Bill or any other legislation”.


That is basically where the Government are coming from on resources.

Further, we are introducing the lead enforcement authority, mentioned by the noble Lord, Lord Kennedy, to provide guidance and assistance to local authorities in undertaking proactive enforcement. We have committed funding of up £300,000 per annum to support the lead enforcement authority in its duties, and we have based the funding model on that of the National Trading Standards Estate Agency Team, but we will keep it under review.

Statutory guidance issued by the lead enforcement authority or the Secretary of State will cover matters to be taken into account by enforcement authorities in determining the level of the penalty in any given case. We have been engaging with local authorities to get this right, and my noble friend Lord Bourne has shared a draft version with noble Lords and has placed a copy in the Library. More generally, the lead enforcement authority will be primarily responsible for monitoring enforcement of the ban and ensuring that local authorities have the guidance and support that they need.

Turning to the proposed new clause which deals with reporting requirements, Clause 23 already requires the lead enforcement authority to report to the Secretary of State on the ban. This will include updates on any developments that might be relevant to enforcement of the Bill or to relevant letting agency legislation, including those that might seek to undermine the aim and enforcement of the legislation. It could also include resources, mentioned by the noble Lords, Lord Shipley and Lord Kennedy. The Government will work closely with the lead enforcement authority and key stakeholders representing tenant, landlord and agent groups to monitor the operation and effectiveness of the ban. Against those assurances, I hope the noble Lord will feel able to withdraw his amendment.

Baroness Gardner of Parkes Portrait Baroness Gardner of Parkes
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My Lords, although an answer was given earlier by the other Minister, why in a Written Answer to me did the Minister say that the Government are unwilling to consider allowing local authorities to license these short lets? Short lets are damaging—badly—every bit of accommodation in the housing market in London, in particular, and in the rest of the country, which can be taken over, illegally, against the contracts. Why are the Government unwilling to allow local authorities to charge a fee to register and check that they are in order? In that case, would that not be a far better answer than losing all the accommodation that we are losing now? Why is it not appropriate to bring it into the Bill under the proposed new clause?

Lord Young of Cookham Portrait Lord Young of Cookham
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As my noble friend the Minister said a few moments ago, the Bill covers assured shortholds and other lettings. It does not cover the sorts of lettings that concern my noble friend Lady Gardner and which are offered by Airbnb and other agencies. My noble friend has raised an issue that has been the subject of many exchanges in Questions. Our answer is that we believe that local authorities have enough powers to take action where a nuisance is caused by these activities. In many cases, it is up to the manging agents to enforce the terms of the lease.

As I have said on many occasions in the Chamber, many leases specifically preclude the letting of a property for periods of less than six months, and it is up to the managing agents of the block to ensure that the provisions of the lease are met. Again, I say to my noble friend that I have quoted from the action taken by one managing agent when they discovered that a flat in the block for which they were the managing agent was being advertised on Airbnb; that immediately stopped the letting of that flat and any other flats in that block. So the short answer—I fear it was a long one—is that we believe that powers are already available without giving local authorities the additional powers that my noble friend has asked for.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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Before I withdraw my amendment, can the Minister tell me something about the amount of money provided? On the face of it, £500,000 seems a lot of money but how many councils is that actually for? I do not know off the top of my head, but I think it is for at least a few hundred of them. What sum will each council get? Will it be £2,000 or £3,000 each? When it is broken down like that, it could be quite a small sum of money in terms of an overall council budget.

Lord Young of Cookham Portrait Lord Young of Cookham
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About 152 trading standards offices could potentially be eligible for this. It would be wrong to assume that £500,000 would be divided among them so that they each get a small sum. There are other models for providing the initial help. For example, a team from the department could go out to help the trading standards agencies set up the necessary skills and training to take forward the measure after year one. At the moment, we are discussing with the LGA exactly how best to spend the £500,000. Although one option would be to divide it up, that is not the only option; others are being explored. Before the Bill becomes an Act, we hope to find a way forward on how the money should be spent.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I thank the Minister for that answer. I accept that the money may not necessarily be divided up. I am just trying to understand the number of authorities and the amount of money available. Looking at things like that, it is not a huge sum of money at all.

The Government think that this will be funded by fines and other fees, so it will be self-financing in that sense. I am conscious that local government will say, “Well, they would say that, wouldn’t they?”. Local government often says that the Government do not provide enough funding for various things. How was this figure arrived at? Where did it come from? Did the Government use some formula or methodology, or was is just a case of, “Oh, we’ve got a spare half a million knocking around and we can make it available”? I do not know. I want to understand how that figure came about. Again, I am sure that local government will say that it is nowhere near enough, as it would say about other things. I am thinking particularly of the Homelessness Reduction Act, where there is the risk of a very good piece of legislation being affected by the amount of money provided by the Government.

Lord Young of Cookham Portrait Lord Young of Cookham
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I hope the noble Lord will accept that, unlike other occasions when new responsibilities have been imposed on local authorities, in this case we are actually offering to help them with some pump-priming finance before the revenue stream comes on board. I hope he will accept that this is a welcome step forward from other initiatives taken by Governments of all complexions, where local authorities have been asked to do things with no resources at all and no opportunity of self-funding downstream. I can only repeat what I read out a few moments ago: the Government estimate that local authorities will incur a new burden in respect of enforcement of £500,000. I will make detailed inquiries to see if we can shed more light on exactly where that sum came from and will write to the noble Lord, with copies to other Members who have shown an interest. I will do that before Report.

Lord Best Portrait Lord Best
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Will the proceeds of the financial penalties be hypothecated for more enforcement? Trading standards officers work very hard in very difficult circumstances, after all the cuts they have had to face. The danger is that the fines come in but go into the big pot of local government finance and are used—poor old local authorities have many other calls on their time and money.

Lord Young of Cookham Portrait Lord Young of Cookham
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I am happy to give the noble Lord the assurance that he seeks that the money will be reimbursed to the relevant section of the local authority that enforces this legislation and other related legislation dealing with rogue landlords.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I thank the Minister for his response, and all other noble Lords who spoke in the debate. At this stage, I am happy to withdraw the amendment.

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Lord Deben Portrait Lord Deben (Con)
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I wonder whether my noble friend will address the point raised by the noble Baroness when she referred to the number of letting agents that did not obey the law on their websites. I have found that in many areas—including modern slavery, an issue I am particularly interested in—a number of people just do not obey the law. It seems to me that it would be odd if we left it to the local trading standards officers. What is the arrangement? If you find such a case, who in government is supposed to enforce it? This also is a piece that might be dealt with in this legislation. If it is true—I assume that it is—that 17% of letting agents do not even obey the law of having to say what their fees are, that is outrageous.

Lord Young of Cookham Portrait Lord Young of Cookham
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I am grateful to all noble Lords who have taken part in this debate. The Bill proposes a number of enforcement measures that offer a strong deterrent to irresponsible agents and landlords. It also makes provisions to enable tenants and other relevant people to recover unlawfully charged fees, if other attempts have failed, by going to the First-tier Tribunal, which will order reimbursement to the tenant of money that should not have been paid. Of course, tenants should get back any unlawful payments in full, whether that is direct from the landlord or agent, via their enforcement authority or through an order of the First-tier Tribunal. However, in certain instances, we think it is also appropriate for the landlord or agent to be issued with a financial penalty, as well as ensuring that the tenant receives their money back. This is to deter future non-compliance.

Amendment 6 prevents an enforcement authority imposing a financial penalty under Section 12 if the tenant has got their money back. We think that giving a power to impose financial penalties for breaches of the legislation is an important tool for enforcement authorities. Therefore, we cannot accept Amendment 6. However, the enforcement guidance will stress that enforcement authorities should take account of the landlord’s and agent’s conduct and past behaviour when considering the level of financial penalty to charge, if any. This includes whether the landlord or agent has reimbursed the tenant quickly when asked to do so.

Turning to Amendments 7 and 8, while we think it is right that agents and landlords should be issued with a financial penalty, we do not think it is appropriate for the tenant to receive further compensation in addition to repayment of the money owed. To add compensation risks penalising agents and landlords multiple times for the same breach, which we do not believe is fair; for example, it would not be right to ask a landlord who has been fined up to £5,000 for an initial breach to also pay three times the amount of a prohibited payment to a tenant. This would in effect be two financial penalties for the same breach. The deterrent effect, mentioned by the noble Baroness in her opening remarks, would of course be secured by the fines under the Act.

It is also worth noting that Clause 17 already provides further protection to tenants by preventing landlords recovering their property via the Section 21 procedure in the Housing Act 1988 until they have repaid any unlawfully charged fees. This approach is in line with legislation that already applies; for example, where the How to Rent guide has not been provided or where a landlord has not secured the required licence for a house in multiple occupation. Further, Clause 4 ensures that any clause in the tenancy seeking to charge a prohibited fee is not binding on the tenant.

We do not consider that further provision is needed along the lines proposed by Amendment 8. For example, it is not fair if a landlord who appeals against the imposition of a financial penalty, and this appeal is upheld, is then restricted from using the no-fault eviction process for six months. Under the noble Lord’s amendment, this would be the case—although that may not be what he intended. We firmly believe that our existing approach restricting a landlord’s ability to serve a Section 21 notice strikes the right balance and offers a serious deterrent to non-compliance. I hope the noble Lord will not move his amendment.

I suspect the short answer to the questions raised by my noble friend Lord Deben is: the trading standards officer. I would like to write to my noble friend setting out in more detail what is being proposed, under both this and existing legislation, to prevent misleading information appearing on websites and tenants being misled.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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My Lords, I was a little surprised at the Minister’s response on the question of compensation. We would have a situation where a tenant is illegally charged a prohibited payment—it is against the law, and they have been wronged. The Minister says that, in those cases, compensation would not be appropriate. I do not understand that. Surely, as we have highlighted in other areas, it is totally reasonable that, if somebody has done someone a wrong—they have committed an offence, overcharged somebody—that person should be able to seek some sort of redress and have compensation paid to them. I do not see how the Minister can say that would not be fair.

Lord Young of Cookham Portrait Lord Young of Cookham
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The noble Lord has a choice. He can have either a situation where the tenant gets the compensation and there are no financial penalties imposed under the Bill, or the situation we suggest where the tenant gets his money back, the fine is imposed and the money goes to the local authority. What the noble Lord wants is for the landlord, in effect, to be penalised twice: first by paying compensation up to three times, and secondly by paying a fine up to £5,000. The Government’s position is that you can have one or the other, but doing both is not fair.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I think the Minister will find that, in other areas, people can be fined and be required to pay compensation as well, so I do not see the logic. Clearly, if it is an issue of amounts, that can be looked at. We are not going to agree on this, clearly. The principle that you can be fined and be required to pay compensation clearly is the case elsewhere. It is very unfair that the tenant—the victim, the person who has been out of pocket, ripped off and treated badly—should be thankful just to get their money back. It does not seem to be a very good place. Clearly, we are not going to agree on that at this stage.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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On my Amendment 8, if somebody has gone to a tribunal and the landlord has won then fair enough, they should be protected, but I am trying to get to an example where someone has enforced their rights. This poor tenant cannot get compensation but they get their money back, then the next day a Section 21 notice is served on them. That is the issue I want to deal with. It is really unfair for the tenants in these situations—proved right in a court of law, then given a notice to leave the next day. Without this, that could still happen.

Lord Young of Cookham Portrait Lord Young of Cookham
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The defect in the noble Lord’s amendment is that, if the landlord won the appeal, he would still be banned. As I said, that may not have been the noble Lord’s intention, but it is what the amendment would do.

I say in response to the noble Baroness, Lady Grender, that I detect in the Committee enthusiasm for the two-track approach to penalties, for both the tenant and the local authorities recouping fines. That message has come through. Without giving any commitment, I will have another look at this, in view of the strength of feeling on the matter. I am happy to accept the noble Baroness’s offer.

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, first, I thank all noble Lords who participated in the debate, and the noble Baroness, Lady Hayter, and the noble Lord, Lord Palmer of Childs Hill, for all the work they have done and continue to do in this area. As they will be aware—indeed, the noble Baroness was fair and set it out—I became aware of this problem only in the middle of last week. Since then we have met and, I think, moved things forward. I repeat that we will go away and look at this and carry on our engagement with the noble Baroness, ARLA and RICS. That remains the position. I want to reassure myself that we are being fair to all tenants over the protection of deposits. If that is the case, I will be reassured, but I want to go away and make sure that it is.

To reassure the noble Lord, Lord Palmer of Childs Hill, in so far as money is held in custodial deposits, these will fall outside this cap and will not need insurance. I think I made this point when we met. We are taking this forward. In particular, we will not require the double deposits. That is entirely wrong. I can give that reassurance: we will not need cover for that.

Lord Palmer of Childs Hill Portrait Lord Palmer of Childs Hill
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The Minister is emphasising the point that if the money held by these large organisations is in custodial deposits, there is no need for insurance. Therefore, this large sum is not necessary. I thank him.

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I am absolutely clear on that. The cap that we are talking about will not be appropriate in that regard. As I say, I have only just become aware of this. It is a significant issue. I am very happy to engage with the noble Baroness, who probably understands these things better than anyone else in your Lordships’ House, and to carry on the discussion with RICS. I hope on that basis she will withdraw her opposition to Clause 21 standing part.

Baroness Hayter of Kentish Town Portrait Baroness Hayter of Kentish Town
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I thank the Minister. I think he has said more than in our meeting. In our meeting, he said that he would look at the double insurance. Today he has gone a little further and stated that this CMP scheme will not have to cover already protected deposits. That is a large part of it, for which the organisations will be grateful. The other part—the level of coverage—is still important. I know that the Government are well aware of this. I know this is very different from the space industry but a similar discussion happened on the Space Industry Bill, recognising that unlimited issues simply cannot be insured, and the Government agreed to move on that.

For the moment, I will not divide the Committee on whether the clause should stand part of the Bill. However, a tiny word of warning: client money protection is mentioned in the Bill, which means that amendments will be in scope when it comes to Report. On that basis, I shall not oppose Clause 21 standing part of the Bill.

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I thank the noble Lords who have participated in the consideration of enforcement authorities and the guidance, which we have supported so far. I am very grateful for their engagement on this part of the Bill. I am also grateful to the Delegated Powers and Regulatory Reform Committee for its general scrutiny of the Bill.

I acknowledge the views expressed by the noble Lords, Lord Kennedy and Lord Shipley, on the enforcement guidance, but I maintain that it is not necessary, and indeed somewhat unusual, for such guidance to be subject to parliamentary scrutiny. I have already outlined some parallel examples where guidance has been given just as guidance on legislation under successive Governments in this century—the Local Government Act 2003, the Planning Act 2008 and the Small Business, Enterprise and Employment Act 2015, to cite just three. There are many instances in statute and I argue that this is commonplace.

However, to give the reassurance that the noble Lord, Lord Kennedy, in particular asked about, we are still engaging with key stakeholders and enforcement authorities, as we have been doing throughout. Like the noble Lord, Lord Shipley, he very fairly talked about my having shared drafts of the guidance ahead of Committee, and indeed I have offered—and offer again—to engage with noble Lords ahead of Report on the content of the guidance. We are working on it with key stakeholders, representative organisations and enforcement authorities, and, as I said, I am very willing to engage with noble Lords on it too.

I have indicated that there would be a delay if we were to seek to put this in regulations, and I think it would also sacrifice a degree of flexibility. However, on the basis of what I hope noble Lords will agree is my openness in offering not just to share the guidance, which we have done, but to share in engagement on the guidance, I hope that at this stage the noble Lord will feel able to withdraw his amendment.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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Does the noble Lord accept that such guidance, compared with regulations, has less force behind it?

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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The noble Lord has made that point before. I think it is a case of what is appropriate. I absolutely agree that some things are appropriately put in regulations, but others are appropriately put in guidance. We have both: we have some things in the legislation and others in guidance. I would argue that what we have in the guidance is appropriate for the way that we are proceeding.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I accept that the noble Lord believes that this is appropriate. However, my point is that you can have both but what the Government have chosen is of less value compared with having it in regulations.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I suspect that we disagree on this point. There are many occasions when I agree with the noble Lord but on this point I do not.

Lord Shipley Portrait Lord Shipley
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My Lords, I have found what the Minister has said helpful but I do not feel that it is satisfactory. I am concerned by the report of the Delegated Powers and Regulatory Reform Committee. It has raised concerns about legislation which is to be supported only through guidance. Paragraph 55 of the report makes it very clear that the committee thinks that the guidance should be subject to parliamentary scrutiny—in this case with the negative procedure.

I hope that there might be an opportunity for us to talk in a little more detail on this issue. My fear is that this Parliament will pass legislation which is not implemented fully because it is not strong enough to be enforced on the ground. I do not think that guidance on its own is sufficient and I would like there to be much firmer regulation. However, I will read Hansard very carefully tomorrow and will possibly hope to meet the Minister before Report to see whether there is any way in which we can build a framework that is stronger than simply guidance. I beg leave to withdraw the amendment.

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Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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My Lords, Amendment 11 seeks to put a new clause into the Bill. If agreed, it would require the Secretary of State to report to Parliament within 12 months, then every four years after that. The report would provide valuable information on the number of breaches, financial penalties levied and criminal prosecutions in each 12-month period. It must also consider the points as listed in proposed new subsection (2), which are important when looking at the impact of the Act on the sector. I suspect that the amendment will not be greeted with great enthusiasm from the Minister, but can he tell the Committee whether any of the information referred to in the amendment would be collected by the department anyway? I may have a few more questions for the Minister after listening to his response. I beg to move.

Lord Young of Cookham Portrait Lord Young of Cookham
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I am grateful to the noble Lord, Lord Kennedy, for his amendment. I assure him that we plan to monitor the implementation of the Bill through continual engagement with key stakeholder groups, represented landlords, agents, tenants and those in housing need, as well as through wider intelligence from agencies such as the lead enforcement authority and trading standards, which will enforce the requirements of the Bill.

I have no difficulty with the objectives of the noble Lord’s proposed new clause. However, bits of it are impractical. We will not be able to identify all the breaches of Clauses 1 and 2 as set out in proposed new paragraph (a) because we will be encouraging tenants to challenge their landlords and agency with a view to rectifying breaches if they have been charged prohibited fees. The enforcement authorities would not be involved if the breach were resolved between the tenant and the landlord, so it would not be possible to record every time that this happens.

However, owing to the reporting requirements set out in the Bill under Clause 14, information on the number of financial penalties and criminal convictions under the ban will be captured by the lead enforcement authority. In the light of what the noble Lord suggested, we will consider how best to share this information with Parliament. Both agents and landlords that are banned from operating will be captured on the rogue landlord database; the Prime Minister made it clear that we plan to make this information public. Local housing authorities also have powers to include persons convicted of a breach of the fees ban on that database, as well as including persons who received two or more financial penalties in a year for any banning order offence committed at a time when the person was a residential landlord or a property agent.

Further, Clause 23 places a duty on the lead enforcement authority to keep under review social and commercial development relating to the letting sector and the operation of relevant letting agency legislation, as well as to advise the Secretary of State about it from time to time. I hope this reassures the noble Lord that we will track and review the effectiveness and enforcement of the ban and its impact on the private rented sector. I hope that will we achieve what his amendment wants but we do not think it necessary to prescribe further reporting requirements in the Bill. As I said, we will consider how best to make this information available in the light of the debate.

We will also, as the noble Lord may know, review the legislation within five years in line with normal practice and submit that review to the appropriate Select Committee in the other place. We do not intend to review the Bill in isolation. Recently a number of legislative changes have been made to the lettings industry with more planned related to the regulation of letting agents. These changes, along with the Bill, support and deliver on our commitment to rebalance the relationship between tenants and landlords and to make renting fairer. We will keep all of these issues under review. With those assurances, I hope that the noble Lord will feel able to withdraw his amendment.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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I thank the noble Lord for that response and I am pleased with some of the commitments that he has made. At this point I am happy to withdraw the amendment.

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Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I thank noble Lords for this amendment, in particular my noble friend Lady Barran. I worked with her when she was involved in SafeLives and I know about the excellent work of that organisation with Homeshare on some issues. I also pay tribute to the work of my noble friend Lady Jenkin, who is currently in Myanmar or Bangladesh dealing with refugee issues.

The House came together on this issue at Second Reading—quite rightly. It is clear that we all support the valuable work done by home-share organisations in matching an older person with low-level support needs with a younger person in housing need. It is an admirable arrangement and I quite understand that the organisation does not want this to be characterised as rent. That is not the nature of the relationship. Again, the House was clear about that.

In a normal situation, the younger person will provide help with tasks, typically cleaning, shopping and gardening, and of course friendship and companionship in return for low-cost accommodation. It is a key policy challenge, which Homeshare supports for the country as a whole, helping an ageing population live in their own homes for longer and addressing issues of loneliness. In short, it is a good. At the same time, it helps a younger person in housing need find an affordable and safe home—something that is a key priority for my department and for the Government as a whole.

I am sure that the matching of two sets of needs through a single project is laudable and something that should be encouraged to grow. Home-share schemes provide ongoing support and reassurance to both householders and home sharers to ensure that the arrangement is beneficial to both. Unless we act, this would fall foul of the legislation, as has been pointed out; it is an unintended consequence. We will continue to work on that and I will undertake to come back to it on Report. I am more than happy to do that, although there is still work to be done. However, I am sure that we can take this forward.

I have listened carefully to the concerns expressed by noble Lords. As I indicated at Second Reading, I am extremely sympathetic to them and we will do something on this. We will return to the matter on Report. With those reassurances, I hope that my noble friend will feel able to withdraw her amendment.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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My Lords, can I be absolutely clear on what the Minister is saying? He will bring back on Report or perhaps at Third Reading an amendment that will deal with this issue.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I hope to engage with noble Lords ahead of that to discuss the way forward, but I am keen that we should deal with this. I have indicated that it is not appropriate to deal with it by private arrangements with the organisation because I do not think that that would satisfy its legitimate desire to ensure that this is not a tenancy-type agreement.

Baroness Barran Portrait Baroness Barran
- Hansard - - - Excerpts

I thank my noble friend the Minister for his reassuring comments and warm reflections on the work of Homeshare. I believe that he said that it is a good thing, in the spirit of 1066 And All That. In that spirit, I beg leave to withdraw the amendment.

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Baroness Grender Portrait Baroness Grender
- Hansard - - - Excerpts

My Lords, I support these amendments. I have already raised my considerable concern about the timings. As the noble Lord, Lord Kennedy, said, the Government announced this measure in the autumn of 2016, at the same time as my Private Member’s Bill was progressing through the House, and I was absolutely delighted at their announcement. However, it feels as though it is taking a very long time. I know that the Ministers concerned are not responsible for that—they have worked very hard to push this through.

When the Government first started consulting on this issue, they rightly changed their mind and agreed to take a look at it. The consultation showed that the poorest tenants are being ripped off time and again, and that will not stop. If anything, it will get worse in the intervening period before this legislation is introduced. I am hugely in support of the legislation being introduced as quickly as possible. Generation Rent was talking to me about this only this morning. It is receiving evidence that letting agents are becoming more assertive over their administration fees to make up for what they believe to be a shortfall.

As I said at Second Reading, other organisations are playing a significant role in this matter. OpenRent, which I will mention in later arguments, started in 2012 and is now the largest letting agent in England and Wales. It has made a profitable model on the basis of never charging fees to tenants. Therefore, it is perfectly possible for an industry to be ahead of the legislation. However, with the exceptions that I have described, this particular industry is not ahead of the legislation, although it has been warned again and again. There has been working group after working group on this issue.

I was absolutely delighted that the Government decided, very wisely, in the Autumn Budget Statement of 2016 to flex their muscles and get on with this, but we need to do it. I would find any further delay, or suggestion of it, in the Bill extremely worrying, which is why I support the amendment.

Lord Young of Cookham Portrait Lord Young of Cookham
- Hansard - - - Excerpts

I am grateful to noble Lords for taking part in the debate. They have made their impatience over the date of commencement absolutely clear. We agree that we want this legislation to come into force as soon as possible, not least to protect the tenants referred to by noble Lords.

However, we need to strike a fair balance between protecting tenants and allowing landlords and letting agents time to become compliant with the legislation. The ban is not about unfairly penalising landlords and letting agents or driving them out of business. We have said that implementation will not be before April 2019; we intend it to be as soon as possible after that. Of course, at the moment we do not know when it might get Royal Assent. I understand that but we believe that there needs to be a reasonable gap between it reaching the statute book and it being implemented.

Turning to Amendment 13, the transitional provisions in Clause 28 provide that for the period of a year, the ban will not apply to tenancies whose terms were agreed prior to commencement. Similar transitional provisions are made for agents’ agreements with tenants. The amendment moved by the noble Lord, Lord Kennedy, seeks to reduce the period in which a landlord or agent could accept a payment prohibited by Clause 1 from one year to six months. We have already sought to give tenants greater clarity and protection with respect to the commencement date. Crucially, we have revised our position from that in the draft Bill, where there was no end date by which fees could be charged in pre-commencement tenancies. There has been a considerable shift towards protecting those who have already signed their contracts.

The noble Lord, Lord Kennedy, recognised that a transition period is necessary—his amendment proposes a slightly shorter one—because although most fees are charged at the outset of a tenancy, some landlords and agents will have agreed that tenants should pay other fees, such as a check-out inventory fee, at a later stage. Tenants will have signed contracts accordingly; we need to allow time for landlords and agents to renegotiate them to ensure that the legislation does not have a significant retrospective effect.

Our view is that 12 months is fair for the transition period. Data from the English Housing Survey shows that 45% of tenants had an initial tenancy of 12 months and 36% had one of six months. Reducing the period in which a landlord or agent could accept a payment prohibited by Clause 1 would mean that more landlords and agents with pre-commencement tenancies would be at risk of not being able to renegotiate their contracts and would not receive fees that the tenant had previously agreed to pay. Again, we do not believe that this would be fair.

We recognise the importance of having a clear point where the fees ban applies to all tenancies. As drafted, the transitional provisions mean that all tenants will receive the benefits of the fees ban one year after it comes into force; as I said earlier, initially there was no such arrangement. Unlike the proposed amendment, the provisions ensure that agents and landlords will not be significantly impacted on financially and will have the opportunity to review their contracts during the transitional year. I hope that the noble Lord will feel able to withdraw his amendment against the background of that explanation.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
- Hansard - - - Excerpts

I thank the noble Lord for responding to the debate. I suppose that we will not agree, which is disappointing. It is a shame that although there is a lot of good stuff in this legislation that we can support, things take such a long time, as I said in my introduction. That is a recurring theme with the noble Lord’s department, which I have raised many times in other consultations and discussions on this. It often seems like we are pulling teeth to get things moving along. So we are frustrated at the length of time these things take, and that is why we have taken a stand on this.

I also tabled Amendment 14, which seeks to bring the Act into force on the day on which it is passed. My frustration here is the fact that, even when it is passed, we then have to wait for an SI to be tabled to bring it into force. I have no certainty as to whether it will ever come into force; potentially, it could be left there and might never happen. I am sure that will not be the case, but the Committee will see that there is no certainty as to an agreed date. That is very frustrating, and I may come back to this point on Report. At this stage, however, I am happy to beg leave to withdraw the amendment.

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Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
- Hansard - - - Excerpts

My Lords, Amendment 23, moved by the noble Baroness, Lady Grender, has my full support. It would remove default fees from the Bill. I share the concerns expressed here today that this provision could be used as a vehicle for unscrupulous landlords and letting agents to recoup lost income resulting from the ban. We cannot allow this loophole to go unchallenged. I also agree with the comments of the noble Lord, Lord Best; if something can be got around, someone will usually be smart enough to work it out and get around it. We should always be aware of that; it is very important to stop that.

In the Bill, the Government seek to limit default charges and fees to costs that are “reasonably incurred”, which must be evidenced in writing. However, this will prevent landlords and agents including unfair terms in tenancy agreements and trying to charge unreasonable amounts. Of course, we will come back to this issue of what is reasonable; we have come back to the issue of guidance many times. In responding to the debate, can the noble Lord explain how he believes that tenants will be protected from this unfair practice? How does the legislation, as it is framed now, protect people from ingenious people looking to get round almost anything? How can we be confident that the Bill is watertight?

Amendment 24, in the names of the noble Baronesses, Lady Grender and Lady Thornhill, and my Amendment 25 seek to make provision for default fees to be more transparent if they remain in the Bill and, as drafted in my amendment, to be detailed in regulations setting out what is a permitted payment in this regard. This would provide a clearer, legal definition of default fees. That would prevent abuse, protect tenants, ensure that tenants understand what they could be charged for and increase confidence in challenging illegal, prohibited fees. In contrast to guidance, regulations would act as a deterrent and give tenants a statutory basis from which to challenge prohibited fees. The late payment of rent and lost keys are the most commonly cited examples; in each scenario, the purpose of the fee would be clear to the tenant, which would limit the opportunity for exploitation.

I take on board the points made by the noble Earl, Lord Lytton. If we were all reasonable people, we would not need legislation at all; unfortunately, there are good and bad tenants and there are good and bad landlords. Often, we have to legislate for the worst excesses in all cases, and that is partly what we are trying to do here. However, I accept that the noble Earl has made some fair points—I am not suggesting that that is not the case. I look forward to hearing what the noble Lord, Lord Bourne, has to say on these matters.

Lord Bourne of Aberystwyth Portrait Lord Bourne of Aberystwyth
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My Lords, I thank all noble Lords who participated in the debate on this important section of the Bill. To echo the point made by the noble Lord, Lord Kennedy, this is about dealing with the small minority of tenants and landlords. I accept that the vast majority will not need the encouragement we are giving. That said, there is a difficult issue involved, as outlined quite fairly by the noble Baroness, Lady Grender. However, I take a slightly different view on it, so let me outline where I am. I am of course happy to carry on discussing this ahead of Report, so that we can get to a sensible position on it.

There are situations where it is quite reasonable that a landlord should be able to claim from the tenant for doing something that is perhaps the tenant’s obligation but which the landlord has taken up. We have heard some examples and there will be others that we have not thought of—I do not suppose anybody except the noble Earl had thought about condensation until today, but we are now aware that that situation perhaps needs to be covered. We are not necessarily going to be able to think of an exhaustive list, but the list we are looking at does not relate to damage.

It is not appropriate that a replacement key should come out of the deposit; the deposit is there to counteract damage that is done. That would be true of a locksmith coming in as well. How will that be shown to be a reasonable cost? It has to be evidenced in writing: for example, with the receipt from Timpson. I do not think anybody could reasonably object to that. It is entirely right. There is a whole jurisprudence on reasonableness, and I can happily supply it all to the noble Lord, Lord Kennedy—it runs to volumes and volumes in the law of negligence and elsewhere, as the noble Lord, Lord Beecham, will certainly be aware. This is an area in which there is substantial jurisprudence. We can give some examples but giving an exhaustive definition will take some time.

I share the view of the noble Lord, Lord Best, that it would not be appropriate to evict a tenant or to say that that has to happen in this type of situation. I think that a landlord would be very happy to renew a tenancy if he was able to claim in relation to lost keys and a locksmith being called out, and there is no reason why he should not be able to do that.

I am very keen to look at this issue ahead of Report to see how we can perhaps tighten it up, as I accept that there might be a need to do that. However, there are legitimate situations where it is not unreasonable for the landlord, during the currency of the lease—not at the end of the lease, when the deposit will kick in—to be able to claim for the cost of work that has been done. It is no more and no less than that. I recognise that we want to stop any potential abuse by the small minority of landlords whom we all have in our sights, but I hope that the noble Baroness will accept that there are legitimate situations that we can look at ahead of Report while trying to isolate the cases where there is abuse. With that assurance, I respectfully ask her to withdraw the amendment.

Baroness Grender Portrait Baroness Grender
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I thank the Minister very much for that reply. I would of course welcome the opportunity to work with him and officials to try to tighten up this provision. This area goes to the very heart of where we all started out, so I see getting this right as absolutely fundamental. I am more than happy to work with the Minister on this and, with that prospect in mind, I beg leave to withdraw my amendment.

Amendments 24 to 26 not moved.
Lord Young of Cookham Portrait Lord Young of Cookham
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My Lords, the Committee has been sitting for nearly four hours, so I think that this might be a convenient point at which to adjourn.

Committee adjourned at 7.29 pm.