Asked by: David Simmonds (Conservative - Ruislip, Northwood and Pinner)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, with reference to the business rates revaluation 2026, whether the base liability for charity shops' (a) transitional rate relief and (b) Supporting Small Business Relief includes the application of mandatory charitable rate relief.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
The base liability for charity shops within the transitional relief scheme does not include the application of mandatory or discretionary charitable rate relief. However, charitable relief where applicable is awarded against the bill after Transitional Rate relief.
A charity is not eligible for Supporting Small Business Rate relief.
For more information on Charitable Rate relief, please see: Business rates relief: Charitable rate relief - GOV.UK
Asked by: Gareth Bacon (Conservative - Orpington)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, if she will make an assessment of the potential merits of offering the same terms to be given to those facing the Loan Charge to those who have previously settled with HMRC.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
The Government commissioned an independent review of the loan charge to bring the matter to a close for those affected, ensure fairness for all taxpayers and ensure that appropriate support is in place for those subject to the loan charge.
The Government accepted the review’s conclusion that the loan charge was an extraordinary piece of Government policy which necessitated an exceptional response, and is now legislating a new settlement opportunity that will assist those who have not yet settled to do so.
As a result, most individuals could see reductions of at least 50% in their outstanding loan charge liabilities, and an estimated 30% of individuals could have these liabilities written off entirely. To encourage more people to settle, the Government will write off the first £5,000 of liabilities in addition to the proposals put forward by Ray McCann.
The Government’s response to the review represents a fair and proportionate attempt to provide a route to resolution for those who have not yet been able to settle with HMRC. In turn, this requires those individuals to now come forward and engage with HMRC in good faith.
Tax avoidance deprives the Exchequer of funds needed to deliver vital public services and it is right that resources are targeted to stop this. There are no plans to apply the review’s recommendations beyond those individuals and employers with outstanding liabilities that were the focus of the review.
Asked by: Gareth Bacon (Conservative - Orpington)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what estimate she has made of the number of people who will settle their disguised remuneration liabilities as a result of the McCann Review into Loan Charge settlement terms.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
The Government commissioned an independent review of the loan charge to bring the matter to a close for those affected, ensure fairness for all taxpayers and ensure that appropriate support is in place for those subject to the loan charge.
The Government accepted the review’s conclusion that the loan charge was an extraordinary piece of Government policy which necessitated an exceptional response, and is now legislating a new settlement opportunity that will assist those who have not yet settled to do so.
As a result, most individuals could see reductions of at least 50% in their outstanding loan charge liabilities, and an estimated 30% of individuals could have these liabilities written off entirely. To encourage more people to settle, the Government will write off the first £5,000 of liabilities in addition to the proposals put forward by Ray McCann.
The Government’s response to the review represents a fair and proportionate attempt to provide a route to resolution for those who have not yet been able to settle with HMRC. In turn, this requires those individuals to now come forward and engage with HMRC in good faith.
Tax avoidance deprives the Exchequer of funds needed to deliver vital public services and it is right that resources are targeted to stop this. There are no plans to apply the review’s recommendations beyond those individuals and employers with outstanding liabilities that were the focus of the review.
Asked by: Lee Dillon (Liberal Democrat - Newbury)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, whether she plans to offer the same settlement terms to those facing the Loan Charge as were offered to individuals who previously settled with HM Revenue and Customs.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
The Government commissioned an independent review of the loan charge to bring the matter to a close for those affected, ensure fairness for all taxpayers and ensure that appropriate support is in place for those subject to the loan charge.
The Government accepted the review’s conclusion that the loan charge was an extraordinary piece of Government policy which necessitated an exceptional response, and is now legislating a new settlement opportunity that will assist those who have not yet settled to do so.
As a result, most individuals could see reductions of at least 50% in their outstanding loan charge liabilities, and an estimated 30% of individuals could have these liabilities written off entirely. To encourage more people to settle, the Government will write off the first £5,000 of liabilities in addition to the proposals put forward by Ray McCann.
The Government’s response to the review represents a fair and proportionate attempt to provide a route to resolution for those who have not yet been able to settle with HMRC. In turn, this requires those individuals to now come forward and engage with HMRC in good faith.
Tax avoidance deprives the Exchequer of funds needed to deliver vital public services and it is right that resources are targeted to stop this. There are no plans to apply the review’s recommendations beyond those individuals and employers with outstanding liabilities that were the focus of the review.
Asked by: Gareth Bacon (Conservative - Orpington)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what assessment she has made of the the value for money of the Loan Charge.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
The Government commissioned an independent review of the loan charge to bring the matter to a close for those affected, ensure fairness for all taxpayers and ensure that appropriate support is in place for those subject to the loan charge.
The Government accepted the review’s conclusion that the loan charge was an extraordinary piece of Government policy which necessitated an exceptional response, and is now legislating a new settlement opportunity that will assist those who have not yet settled to do so.
As a result, most individuals could see reductions of at least 50% in their outstanding loan charge liabilities, and an estimated 30% of individuals could have these liabilities written off entirely. To encourage more people to settle, the Government will write off the first £5,000 of liabilities in addition to the proposals put forward by Ray McCann.
The Government’s response to the review represents a fair and proportionate attempt to provide a route to resolution for those who have not yet been able to settle with HMRC. In turn, this requires those individuals to now come forward and engage with HMRC in good faith.
Tax avoidance deprives the Exchequer of funds needed to deliver vital public services and it is right that resources are targeted to stop this. There are no plans to apply the review’s recommendations beyond those individuals and employers with outstanding liabilities that were the focus of the review.
Asked by: Gregory Campbell (Democratic Unionist Party - East Londonderry)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, pursuant to the Answer of 27 November 2025 to WPQ 93664, whether any ongoing assessment is being made of the success of the take up campaign aimed at the 750,000 people who have not yet claimed their matured Child Trust Fund Savings Accounts.
Answered by Lucy Rigby - Economic Secretary (HM Treasury)
The Government is committed to reuniting all young adults with their Child Trust Funds (CTF). HMRC works with CTF providers, industry representatives, and others to enable account owners to be aware of and trace their accounts. Regular HMRC press releases and messages on Facebook, Instagram and Snapchat are supplemented by targeted activities likely to appeal to the demographic.
HMRC plans to expand its CTF communications by adding TikTok to its strategy, continuing work with UCAS, and maintaining regular social media activity.
HMRC also provides a free tracing tool on Gov.uk to help people find their CTF provider (www.gov.uk/child-trust-funds/find-a-child-trust-fund) and has experienced a significant increase in its use this year.
Asked by: Gregory Campbell (Democratic Unionist Party - East Londonderry)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, when she expects to receive the report by the FCA into hidden commission costs connected with car purchase loan schemes.
Answered by Lucy Rigby - Economic Secretary (HM Treasury)
The Government wants to see this issue resolved in an efficient and orderly way that provides certainty for consumers and firms.
The Financial Conduct Authority (FCA), as the independent regulator, has consulted on proposals for a motor finance consumer redress scheme. The FCA has indicated that it will finalise the rules of the scheme by the end of March.
Asked by: Tonia Antoniazzi (Labour - Gower)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what estimate she has made of the Barnett consequentials allocated to the Northern Ireland Executive from the £750,000 uplift provided in 2019 for an increase in officer numbers to 20,000 in England and Wales.
Answered by James Murray - Chief Secretary to the Treasury
The Barnett formula applies to all changes in UK Government Departmental Expenditure Limits, including the Home Office, as set out in the Statement of Funding Policy. The Block Grant Transparency publication breaks down all changes to the Northern Ireland Executive’s block grant funding since Spending Review 2015. The most recent report was published in October 2025.
Asked by: Joshua Reynolds (Liberal Democrat - Maidenhead)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what the (a) total number of full-time equivalent customer service staff employed by HM Revenue and Customs was in each of the last ten financial years and (b) number of these positions that were based in (i) call centres, (ii) face-to-face service locations and (iii) digital support teams.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
HMRC operates a flexible resourcing model, meaning staff are deployed across different types of customer service work throughout the year. This approach allows the department to direct people to the areas of highest demand, whether that is helplines, post correspondence, webchat, or other customer contact channels. Because staff move between these activities as demand changes, HMRC does not separate out staffing into specific categories.
However, HMRC can provide overall full‑time equivalent figures for Customer Services from 2019-20 to 2024-25, noting that these staff may work across several frontline customer service functions depending on business need.
HMRC is unable to provide figures prior to 2019-20 because doing so would exceed the cost threshold for answering written parliamentary questions. This is due to the information, where it is available, being held across multiple systems that do not align with current reporting definitions, and producing the data would require significant separate interrogation and analysis.
Average number of frontline customer service staff (000):
Most customers are satisfied with the service they are receiving from HMRC. Satisfaction with phone, webchat and digital services was 80.0% to the end of November 2025-26, meeting their 80% customer satisfaction target. Customer satisfaction with digital services is consistently above 80% (82.9% up to the end of November 2025-26).
Notes:
Asked by: Julia Lopez (Conservative - Hornchurch and Upminster)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, whether her Department has directed HMRC to review the application of VAT upon medicines supplied free-of-charge via EAMS and other compassionate access schemes.
Answered by Dan Tomlinson - Exchequer Secretary (HM Treasury)
VAT is the UK’s second largest tax, forecast to raise £180 billion in 2025/26. Taxation is a vital source of revenue which helps to fund public services.
The Early Access to Medicines Scheme (EAMS) allows patients access to free medicines for life threatening conditions before receiving full NHS approval.
Under UK VAT law, some transactions where no money changes hands are treated as if a supply has been made – these are called deemed supplies. This is to keep the system fair. If a business has reclaimed VAT on costs (like making or importing goods), it should not avoid accounting VAT when those goods leave the business for free.
Whether VAT applies to medicines or treatments provided for free under the EAMS will depend on the precise facts of the case. In certain circumstances the giving of goods away for free can be outside the scope of VAT. Where the supply is within the scope of VAT a relief may apply, meaning the supply can be made VAT free.