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Written Question
Pharmacy: Health Services
Monday 9th February 2026

Asked by: Sarah Olney (Liberal Democrat - Richmond Park)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of Think Pharmacy First campaign on helping to encourage people use pharmacies for treatment.

Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)

The Pharmacy First advertising campaign has now been run on several occasions. Data collected from the campaign run from November to December 2024 showed an increase in public knowledge that pharmacies can treat ‘Pharmacy First’ conditions, from 71% to 79%, and trust in the advice given by the pharmacy team increased from 61% to 70%. Public intention to use the pharmacy if they experienced any of the Pharmacy First conditions increased from 32% to 37%.

This positive shift in people’s attitudes is reflected through an increased use of the Pharmacy First service. There were 198,794 completed clinical pathways in October 2024, the month before the advertising campaign. This increased to 259,323 completed clinical pathways during December 2024.

A second public advertising campaign on Pharmacy First ran from 20 October 2025 to 4 January 2026. Evaluation of this most recent campaign is underway.

Speech in Commons Chamber - Thu 05 Feb 2026
Oral Answers to Questions

"5. What steps she is taking to help reduce water bills. ..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Oral Answers to Questions
Speech in Commons Chamber - Thu 05 Feb 2026
Oral Answers to Questions

"Thames Water’s typical metered charges increased by 40.7% this financial year, and prices will rise again each year until 2030. While our water companies have been mismanaged and reform to bring down the cost of bills is needed, more can be done to encourage customers to meter their water usage. …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Oral Answers to Questions
Speech in Commons Chamber - Thu 05 Feb 2026
Road Safety

"I congratulate the hon. Member for Shipley (Anna Dixon) on securing this important debate and sharing her own family’s story. I dedicate my speech to a close and dear friend, a councillor in Richmond upon Thames, who lost her adult son in a road traffic collision on the A31 in …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Road Safety
Speech in Commons Chamber - Thu 05 Feb 2026
Road Safety

"I am grateful to the hon. Gentleman; it is tragic to hear about all those lives lost.

Consulting on measures to reduce the number of accidents involving young people is a really positive step. Not only is it vital for the obvious safety reasons, but it will make driving more …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Road Safety
Speech in Westminster Hall - Wed 04 Feb 2026
Postal Services: Rural Areas

"My hon. Friend is right. We have talked a lot today about the implications for individuals and I particularly want to highlight the example from my hon. Friend the Member for Horsham (John Milne). That was really appalling and I send my best wishes to his constituent who suffered that …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Postal Services: Rural Areas
Speech in Westminster Hall - Wed 04 Feb 2026
Postal Services: Rural Areas

"It is a pleasure to serve under your chairmanship, Mr Stringer. I thank the hon. Member for South Shropshire (Stuart Anderson) for securing the debate and for his excellent opening speech, which highlighted so many of the everyday frustrations and difficulties experienced by people who are not getting their post. …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Postal Services: Rural Areas
Speech in Commons Chamber - Tue 03 Feb 2026
Oral Answers to Questions

"T4. One of my constituents is the director of a small property company that commenced the eviction process nearly a year ago against a tenant who had not been paying their rent, but due to court errors, enforcement has not yet taken place. The delays have cost my constituent over …..."
Sarah Olney - View Speech

View all Sarah Olney (LD - Richmond Park) contributions to the debate on: Oral Answers to Questions
Division Vote (Commons)
3 Feb 2026 - Universal Credit (Removal of Two Child Limit) Bill - View Vote Context
Sarah Olney (LD) voted Aye - in line with the party majority and in line with the House
One of 61 Liberal Democrat Aye votes vs 0 Liberal Democrat No votes
Vote Tally: Ayes - 458 Noes - 104
Written Question
Immigration: Artificial Intelligence
Friday 30th January 2026

Asked by: Sarah Olney (Liberal Democrat - Richmond Park)

Question to the Home Office:

To ask the Secretary of State for the Home Department, whether her Department uses artificial intelligence for decision making on immigration applications.

Answered by Mike Tapp - Parliamentary Under-Secretary (Home Office)

Where appropriate, we use AI to improve productivity and effectiveness in our public services. All applications made under the Immigration Rules are considered and decided by trained human decision-makers.