Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many carers have been convicted of fraud since 2015 related to Carer’s Allowance overpayments.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Government inherited a system where some busy carers, already struggling under a huge weight of caring responsibilities, have found themselves with unexpected debts due to earnings-related overpayments of Carer’s Allowance which they were asked to pay back. This only affected some of the relatively small number of Carer’s Allowance claimants who also do paid work, but the impact on some of these unpaid carers has been significant.
Liz Sayce OBE led an Independent Review into the matter. The Review’s report, which we published on 25 November 2025, alongside the Government’s response, has been invaluable in assessing how these overpayments have arisen; what can be done to support unpaid carers who have incurred debts in the past; and how further overpayments can be minimised in future.
The Review has shown that some mistakes were made, and we are determined to put them right. The Government has welcomed the report and is accepting or partially accepting 38 out of the 40 recommendations. In some cases, the changes the report is asking for have already been made. Others will take more time to put in place.
The department agrees the guidance on averaging earnings between 2015 and summer 2025 did not accurately reflect the statutory position with respect to those with fluctuating earnings. That is why we are putting steps in place to run a reassessment exercise. This exercise will begin later this year, and we will communicate details on how this will work in due course.
The department does not routinely publish data at a benefit level linked to benefit fraud prosecutions. However, data on the volume of prosecutions since 2015, where published, can be found in their respective Annual Report available here: DWP annual reports and accounts - GOV.UK. For example, for the 2024/25 figures see page 114 in the Annual Report and Accounts.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure local carer services are able to provide income maximisation services and crisis support to unpaid carers who need it.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
I refer the hon. Member to the answer I gave on 19 December 2025 to question UIN 99555.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether the Crisis and Resilience Fund which is launching in April 2026 will recognise unpaid carers as a financially vulnerable group and a group who are likely to need support from that Fund.
Answered by Diana Johnson - Minister of State (Department for Work and Pensions)
My Department has engaged with stakeholders on the design of the Fund through a structured process, including eligibility requirements. We are considering feedback received through this process, and we plan to publish guidance this month.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will ensure that carers are not being pursued for overpayments where this was incurred due to incorrect operational guidance.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
I refer the hon. Member to my Written Statement of 25 November HCWS1092 and (at Col 22WS) Carer's Allowance Overpayments Review - Hansard - UK Parliament where I set out that the department will be reassessing historical and existing Carer’s Allowance cases with an earnings-related overpayment in England and Wales. This will cover the period between 2015 and summer 2025 where the treatment of fluctuating earnings may have given rise to an incorrect overpayment. I also said we would set out more details on the reassessment exercise in the New Year.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what is the planned timetable for the reassessment of carers allowance overpayments as a result of incorrect operational guidance.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
I refer the hon. Member to my Written Statement of 25 November HCWS1092 and (at Col 22WS) Carer's Allowance Overpayments Review - Hansard - UK Parliament where I set out that the department will be reassessing historical and existing Carer’s Allowance cases with an earnings-related overpayment in England and Wales. This will cover the period between 2015 and summer 2025 where the treatment of fluctuating earnings may have given rise to an incorrect overpayment. I also said we would set out more details on the reassessment exercise in the New Year.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the outstanding level of carers allowance overpayments debt is in relation to carers breaching the earnings limit.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
As of June 2025, just under £166 million was outstanding from just under 93,500 CA debtors due to earnings over the limit which was classed as claimant error. Further information can be found on the Carer’s Allowance statistical release which was published this week: Analysis of Carer’s Allowance claimants receiving other benefits, undertaking paid work, receiving overpayments and civil penalties - GOV.UK
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what progress his Department has made on clearing the backlog of Carer’s Allowance overpayment debts in relation to earnings.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
DWP secured additional funding for 2025/2026 for a 27% increase in resource to clear the stock of Carer’s Allowance (CA) Verify Earnings and Pensions (VEP) alerts. VEP enables DWP to receive real time identification of changes in a claimant’s income through an interface with Her Majesty's Revenue and Customs (HMRC) Pay as You Earn (PAYE) information.
This focus has ensured DWP has now cleared this stock of CA VEP alerts, moving DWP to a position of actioning all alerts as close as possible to the date of generation by HMRC, and helping reduce the risk of large overpayments building up over many years.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department’s plans to process all Carer’s Allowance overpayments in relation to earnings.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
DWP secured additional funding for 2025/2026 for a 27% increase in resource to clear the stock of Carer’s Allowance (CA) Verify Earnings and Pensions (VEP) alerts. VEP enables DWP to receive real time identification of changes in a claimant’s income through an interface with Her Majesty's Revenue and Customs (HMRC) Pay as You Earn (PAYE) information.
This focus has ensured DWP has now cleared this stock of CA VEP alerts, moving DWP to a position of actioning all alerts as close as possible to the date of generation by HMRC, and helping reduce the risk of large overpayments building up over many years.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what progress his Department has made on processing Carer's Allowance overpayments; and when that process will be completed.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
DWP secured additional funding for 2025/2026 for a 27% increase in resource to clear the stock of Carer’s Allowance (CA) Verify Earnings and Pensions (VEP) alerts. VEP enables DWP to receive real time identification of changes in a claimant’s income through an interface with Her Majesty's Revenue and Customs (HMRC) Pay as You Earn (PAYE) information.
This focus has ensured DWP has now cleared this stock of CA VEP alerts, moving DWP to a position of actioning all alerts as close as possible to the date of generation by HMRC, and helping reduce the risk of large overpayments building up over many years.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments of Carer’s Allowance in relation to earnings there are in the value brackets (a) £0.01.00 - £500.00, (b) £501.00 - £1000.00, (c) £1,001.00 - £5,000.00, (d) £5,000.01 - £20,000 and (e) over £20,000 in each year for the last five years.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
Data on fraud and error overpayments is published annually and can be found using the following link: Fraud and error in the benefit system - GOV.UK. 2024/25 estimates show that Carer's Allowance Overpayments relating to earnings / employment represented 1.3% of the £4.2bn expenditure on Carer’s Allowance.
Further breakdowns, as requested in the above PQs, are not published as part of any official statistical release.
This Government commissioned Liz Sayce OBE to lead an Independent Review into Carer’s Allowance Overpayments. We are carefully considering the recommendations of this Review which investigated how they occurred, how we can best support those who have accrued them, and how to reduce the risk of them occurring in future. We have committed to publish the review and the Government’s response to it by the end of this year.