Courts and Tribunals Bill (Second sitting)

Amanda Hack Excerpts

Committee stage
Wednesday 25th March 2026 Public Bill Committees

[The Chair]

We have one minute left.

[Amanda Hack (North West Leicestershire) (Lab)]

Q Thank you for being here. You have already looked at the impact that delays are having on officers, including the impact of managing a larger caseload. How are officers managing the sense that victims feel that they are exposed for such a long time before their case gets to trial? I imagine that the management work that you need to do is quite difficult. How are you dealing with it?

Chief Constable Hatchett: A lot of it falls to the witness care units. Those are the individuals who are at the sharp end, dealing with victims and witnesses, trying to keep them on board. They do a phenomenal job, and they do it under really difficult circumstances. Every officer investigates, particularly in the serious cases—

[The Chair]

Order. I am sorry to interrupt you, but that brings us to the end of the time allotted for the Committee to ask questions. On behalf of the Committee, I thank you very much for your evidence.

Examination of Witness

Daniel Flury gave evidence.

--- Later in debate ---

[Dr Mullan]

Q Do you also agree that people who have the interests of victims at the heart of their thinking and positions on this can reasonably oppose your proposals, and that that does not in any way reflect a lack of concern for victims or the experiences they are going through?

Sarah Sackman: Of course I do. I have always said—and the Deputy Prime Minister has made the same point—that in reforming and rebuilding this system, we have sought to put victims at the heart of what we are doing. You will know that we are doing a lot on the victims code, through investment in victim services and how the reforms reflect that centring of the victims. Of course, victims are not a monolith. I met and spoke to Charlotte Nichols, who opposes aspects of these reforms and has her own experience as a victim. There is no universal victims’ voice, but there are very powerful victims’ voices we have heard today saying that we must improve and work together to get a better system to deal with those shameful delays.

[Amanda Hack]

Q Following on from the shadow Minister’s question about what good reform looks like, we have had a period of reform in the justice system. What would be your measure of success? We know the system is creaking under pressure, so what would success look like?

Sarah Sackman: There are two tests that I set myself, and neither is going to be easy to achieve within this Parliament. The first essay question is: can you deal with the intolerable delays? Can you ensure swift justice? That does not mean summary justice. That does not mean rushing through the cases, but it does mean getting through the caseload quicker so that people are not waiting for years. At the end of this Parliament, I do not want people waiting years for justice. That is the first test. It is the timeliness, which is the essential ingredient of fairness.

The second thing is: we are in a crisis, but we have an opportunity—with justice being the focus of our Parliament and our national debate for the first time in a very long time, and with real investment from the Treasury—to create something better. Our justice system has remained largely unreformed since the 1970s. There are lots of things that people might like about the 1970s, not least the music, but there were lots about our social values and our societal norms that were very different then. It was a different place for women, for black and minority ethnic communities, for gay people and lots of other communities. I do not think the system that was designed then is the one that we would design now.

We heard earlier from Katrin Hohl, who is leading work for the Government to embed some of the Soteria measures, which have been so good and progressive in the police and the CPS, into our courts. I know it can sound like a cheesy cliché, but my objective is the idea of building back something better, and designing a system that is not just sustainable and capable of dealing with the delays question but, in terms of its design, centres victims and is fair, particularly to women and black and minority ethnic communities. That is my objective: can we get a more progressive justice system?

[Jess Brown-Fuller]

Q Do you share my discomfort that we have no pilot to refer to, to see if the proposed measures would work?

Sarah Sackman: The difficulty is that any pilot where you are testing the sorts of measures that we are countenancing, which have taken their cue from the IRCC, would require primary legislation. We could not do this without primary legislation in the first place. Secondly, I do not feel discomfort, and I feel confident in the measures, because they are based on expertise that the independent review gave us. Thirdly, as we have heard, the time for pilots was yesterday—it was probably 10 years ago. The state of the backlogs at 80,000 and continuing to grow means that we have to pull every lever to not just reform the system but to invest in it and modernise it, to bring down those backlogs.