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Written Question
Jobcentres: Training
Friday 24th November 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of work coaches in job centres have received disability equality training as of 15 November 2023.

Answered by Jo Churchill

We are unable to provide the information you have requested as it is not centrally collected and would incur disproportionate costs.

However, all DWP Work Coaches undergo comprehensive learning to support customers with disabilities, and they continue to build on this in the workplace through accessing point of need learning products. This includes all Work Coaches undertaking the Public Sector Equality Duty learning which was mandated for all Civil Servants by the Cabinet Office.

Work Coaches are also signposted to tools, guidance, and websites (internal and external), so that they have access to the most up to date advice and expertise to help them better support those with disabilities or health conditions.

Work Coaches are also supported by Disability Employment Advisors (DEAs) within Jobcentres. More information on DEAs can be found here https://questions-statements.parliament.uk/written-questions/detail/2023-05-22/186157.


Written Question
Jobcentres: Assistive Technology
Friday 24th November 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of jobcentres have specialist assistive technology installed on their customer computer kiosks to support those who are (a) deaf and blind and (b) have complex disabilities.

Answered by Jo Churchill

As part of its commitment to make services accessible to all customers, the Department provides computers for customer use in Jobcentres. All the computers have assistive technology built into those Operating Systems such as screen readers and screen magnification and are managed separately from the wider DWP IT estate.

The Department also provides a range of other items in Jobcentres such as alternative keyboards. Computers for customer use with assistive technology are currently in 635 permanent jobcentres.


Written Question
Jobcentres: Assistive Technology
Wednesday 22nd November 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether he has made an assessment of the potential merits of increasing his Department's funding for specialist assistive technology in job centres.

Answered by Jo Churchill

As part of its commitment to make services accessible to all customers, the Department provides computers for customer use in Jobcentres which have assistive technology built into them such as screen readers and screen magnification and are managed separately from the wider DWP IT estate. The Department also provides a range of peripheral items in each Jobcentre such as alternative keyboards.

Customers can also access a wide range of services which can support their needs such as braille and large print documents being made available upon request.

The DWP have also improved access to our Wi-Fi services in all Jobcentres, allowing customers to use their own personal devices if they prefer.


Written Question
Mothers: Poverty
Thursday 8th June 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate he has made of the number of mothers with children under the age of four who are living in relative poverty.

Answered by Mims Davies - Shadow Minister (Women)

The information requested is publicly available and can be found here.


Written Question
Pregnancy: Poverty
Thursday 8th June 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate he has made of the number of pregnant women who are living in relative poverty.

Answered by Mims Davies - Shadow Minister (Women)

We do not collect this information; however, National Statistics on the number and percentage of people in relative poverty are published annually in the “Households Below Average Income” publication. This can be found here.


Written Question
State Retirement Pensions: Terminal Illnesses
Tuesday 31st January 2023

Asked by: Andrew Western (Labour - Stretford and Urmston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of allowing people who receive terminal diagnoses to access their allowance under the State Pension before they reach pensionable age.

Answered by Laura Trott - Shadow Secretary of State for Education

No assessments have been made on early access to the State Pension for terminally ill people.

Hearing that your illness cannot be cured can be a frightening and devastating experience. For those at the end of their life, the Government’s priority is providing financial support quickly and compassionately. The main way that the Department does this is through special benefit rules, sometimes referred to as “the Special Rules”. These enable people who are nearing the end of their lives to get faster, easier access to certain benefits, without needing to attend a medical assessment, serve waiting periods and in most cases, receive the highest rate of benefit. For many years, the Special Rules have applied to people who have 6 months or less to live and now they are being changed so they apply to people who have 12 months or less to live.