Coroner Services: West Midlands

Ayoub Khan Excerpts

Thursday 15th May 2025 Commons Chamber

[Ayoub Khan (Birmingham Perry Barr) (Ind)]

I am extremely grateful for the opportunity to address an issue that continues to cause deep pain and disruption to our communities across Birmingham and the west midlands, and to speak about an under-appreciated service that we will all turn to at some point in our life. The amount of time that passes between death and burial is not a matter of mere procedure or bureaucracy; it is, first and foremost, a matter of dignity, faith, and human decency, so we must afford our coroner services the urgent and serious attention that they deserve. For many, the news of a loved one passing brings not only sorrow, but an immediate sense of duty. In both the Muslim and Jewish traditions, burial cannot be postponed without consequence. It is a religious imperative to bury the deceased as soon as possible, ideally within 24 hours. That is a fundamental and non-negotiable feature of those faiths. When that process is delayed—not for hours, but for days and sometimes weeks—it causes a deep wound. These families are not just dealing with a loss, but being kept in suspense, both spiritually and emotionally, unable to complete the final rites that bring the peace, closure and healing that we all deserve when we lose a loved one.

What is worse is that these delays have become commonplace. They are no longer the exception; increasingly, they are the norm. Every week, I hear from grieving families in my constituency—

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Motion made, and Question proposed, That this House do now adjourn.—(Gerald Jones.)

[Ayoub Khan]

Every week, I hear from grieving families who are tired, frustrated and often feel helpless. Their stories are heartbreaking. Many do not know where to turn. They call their councillors and their MPs, and they are right to do so. When the system fails them, it is our job to listen, to act and to advocate.

[Jim Shannon (Strangford) (DUP)]

rose—

[Jim Shannon]

I spoke to the hon. Member for Birmingham Perry Barr (Ayoub Khan) before the debate, Madam Deputy Speaker; he and I were in a debate in Westminster Hall just this afternoon. Coroner services, whether it be in the west midlands or anywhere else in the United Kingdom, are an issue. I told the hon. Gentleman what my intervention was going to be, by the way, and he okayed it; I was happy to do so.

The hon. Gentleman may be aware that there are only three full-time coroners in Northern Ireland. With the historic legacy of the troubles taking up time and the coroner stepping outside his remit, does the hon. Gentleman not agree that, in both his constituency and mine, the need for the coroner must be focused on and that they should be available to those who need them most? Furthermore, does he agree that there is a need to increase the number of coroners in order to allow families to have the facts of the case when they need them, to allow the healing to begin?

[Ayoub Khan]

I really appreciate the intervention from the hon. Gentleman, who makes a poignant point. The service does require modernisation. In Birmingham and Solihull we have one senior coroner, two area coroners and seven assistant coroners to look after a population of approximately 1.5 million, according to the 2021 census. In comparison, in the hon. Gentleman’s patch, there are four coroners for 1.9 million people, which is simply not enough.

As I said, these families are not just dealing with the loss of a family member, but being kept in suspense, both spiritually and emotionally.

[Warinder Juss (Wolverhampton West) (Lab)]

In May 2024, more than 6,000 inquests in this country had been delayed by more than a year. As the hon. Gentleman appreciates, each of those inquests represents a grieving family unable to find closure, plan funerals or settle estates. Does he agree that this Government should now act to clear the backlog and to provide extra funding? This situation is nothing short of a crisis.

[Ayoub Khan]

I thank the hon. Gentleman for his intervention; I was going to quote those figures in my speech. He is absolutely right that those 6,000 delays have a direct impact on not just families who want closure, but current cases that need to be worked on. The time spent by the coroner on inquests will naturally impact the basic sign-off of documents in other cases, and where the coroner is not available to sign off, families will have to wait to effect burial. We need modernisation, of course, and I seek support from the Minister on how we can modernise the service.

As I said, I hear of grieving families every week. They are tired, frustrated and often feel helpless, and turn to elected representatives for intervention. I want to share a story from my constituency that highlights the human impacts of these delays. A prominent brain surgeon had lost his father. The funeral, which should have taken place within a day, was delayed for over a week due to coroner backlogs. That surgeon, bound by faith and family duty, remained in mourning and could not return to work until the burial had taken place. His father’s death was more than a personal loss; it had a professional consequence, too. Appointments were cancelled and surgeries were delayed. There are countless examples of where family members, and extended family members, have to remain in mourning, which means that they are not able to do the work that they would ordinarily do.

[Shockat Adam (Leicester South) (Ind)]

I thank my hon. Friend for giving way and for his very powerful speech. Does he agree that any death is very stressful and distressing, but when it is a child, everything becomes amplified? A child’s post-mortem requires a specialist paediatric medical examiner, and a shortage of them in the east midlands, rather than in the west midlands, means that bodies are sometimes taken to other cities, and this is further stressing and distressful for the family. More paediatric medical examiners are required.

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[Ayoub Khan]

I had not actually thought about the loss of a child, but, of course, that must be extremely distressing, especially if the family have to wait for a child’s body to be sent to another part of the country for examinations to take place. In raising this matter in the Chamber today, I hope the Minister will take on board the points that I have made and understand why we believe that there is a desperate need for modernisation, which deals with the issues felt by communities up and down this country.

Let me return to my personal experience. Patients were left waiting because the brain surgeon was unable to attend to them while he was still in mourning. This is what happens when we allow systemic inefficiencies to go unaddressed. They begin to erode the very services on which we all rely and impose hidden costs that cannot be measured, but are there none the less.

This brings us to the heart of the issue: what is causing these delays. There are several factors at play here. Among them is the state of our coroners service. Quite frankly, it is under-resourced, understaffed and overstretched. The people working in this sector are not to blame. They are doing incredible work under immense pressure, but the system is in desperate need of transformation. Let us look at the facts across England and Wales.

[Shockat Adam]

My hon. Friend is being very generous with his time. I would like to echo that fact: Leicester’s coroner services are doing an excellent job. One reason is that the community and any burial committee, especially in the Muslim Burial Council of Leicester, have created a real relationship, thereby overriding any misunderstandings and improving proficiency.

[Ayoub Khan]

Of course, it is important that all communities form a bond with their local coroner, but, ultimately, if the coroner and their staff are limited in numbers, there is always going to be a backlog and delay in processing the very important work of identifying the cause of death and then releasing the deceased.

Let us look at the facts. Across England and Wales, more than 6,000 coroner cases were pending for more than a year—four times higher than in 2017. Birmingham and the west midlands were among the worst affected. Our population is growing. Our communities are increasingly diverse, with more residents who require specific religious considerations, yet the infrastructure has not kept pace. The Government’s funding commitments have not matched rising everyday demand. We do not have enough pathologists and we do not have enough administrative support. We do not have the essential tools that could make a significant difference—tools such as MRI and CT scanning machines, which are used for the sole purpose of conducting non-invasive autopsies. However, we do have access to these facilities, but they are not dedicated to the coroner. It is by taking advantage of technological innovations such as those that we can make life easier for families whose faith prohibits invasive post-mortem procedures. With the right equipment, we can respect those beliefs and still get the data required by law.

Another major issue is the absence of weekend services. In most parts of the country, coroners offices operates Monday to Friday, but people do not stop dying on Fridays. Deaths occur every day. When services close for the weekend, a death that occurs on Friday night may not be processed until Monday or even Tuesday. For families who are religiously obligated to bury their loved ones immediately, the delay is deeply distressing. Introducing weekend operation for coroner and burial services is not a luxury but a necessity. In Birmingham we did have a coroner who would give up his time on weekends, but that has stopped.

To speak plainly about another area of concern, MPs are increasingly being told not to contact a coroner’s office on behalf of constituents. We are told that it constitutes interference. In fact, that is set out in the code of conduct for parliamentarians. I reject that completely. MPs are not asking coroners to change their findings or trying to influence investigations. We are not questioning their professionalism or their judgment. We are simply asking for speed, efficiency and compassion. To suggest that this is interference misunderstands both the role of an MP and the seriousness of the issue. We must be allowed to advocate for our constituents.

[Jim Shannon]

I commend the hon. Gentleman for his wise words. We are all of different faiths, whether Christian or other faiths, and some people have no faith. A person’s religion must be paramount when it comes to the coroner’s work, and the coroner must ensure that a burial can take place within the period of time that the person’s faith indicates. I would have thought that is something that cannot be ignored under human rights and equality. Perhaps there is another way of looking at that.

[Ayoub Khan]

I thank the hon. Member for his intervention. There is significant case law that identifies this specific need, and coroners do abide by that and try their best to assist when expediency is required because of religion. Unfortunately, it comes back to the bottleneck, where coroners want to do the best they can within the structure in which they are working, but they are limited by resources. That comes down to issues such as staffing.

When families have nowhere to turn, it should not be inappropriate for parliamentarians to contact the coroner to assist the suffering or grieving family. Will the Minister please review the part of the code of conduct for parliamentarians that relates to communicating with a coroner?

[Iqbal Mohamed (Dewsbury and Batley) (Ind)]

One way that we in Dewsbury and Batley try to overcome this restriction—a rule I also could not understand—is by working with our not-for-profit and charitable funeral services, especially in religious communities. Organisations such as Fisabilillah and Sadaqah Jariyah build a relationship with the coroner to try to facilitate communication with families who reach out to MPs. Does the hon. Member agree that these organisations in communities should be congratulated and thanked for their service, and that the communication channel he speaks of should be formalised and made permissible?

[Ayoub Khan]

I agree wholeheartedly with the hon. Member. Up and down the country many organisations such as undertakers provide that support mechanism. Unfortunately, from my personal experience—this is certainly the case in Birmingham, and I am confident it is in the west midlands region too—a family’s first port of call is their local councillor or parliamentarian, and there is an expectation from the community or the family that they will make representations to the coroner. If elected representatives are unable to have that communication because of the code of conduct, our very function is undermined. It is important that organisations maintain the relationships that they have with coroners, but it is also important to give parliamentarians the ability to communicate with the coroner directly. To ensure that the services meet the demand of their communities, they need additional funding. Coroner services require transformation, but resourcing for that transformation is important. That means hiring more pathologists.

[Warinder Juss]

I am grateful to the hon. Member for allowing me to intervene again. Apart from him, I think I am the only Member from the west midlands in the Chamber; my constituency is Wolverhampton West. Does he agree that there appears to be a postcode lottery, as the time it takes to process an inquest ranges from 10 weeks to 76 weeks depending on where a person lives? If we do have a postcode lottery, does he agree that we must address that by having a national performance framework for our coroner services and targeting funding for underperforming areas?

[Ayoub Khan]

Of course, if there is a disparity in the level of service received, there ought to be some mechanism for identifying where that is occurring and an understanding as to why. If it is because of resources and manpower, that must be addressed. I fully agree with the hon. Member’s analysis. It is a shame that we do not have other parliamentarians from the west midlands in the Chamber. I am confident that some will have received an enormous amount of contact and huge numbers of calls throughout their tenure, as I do.

One of the issues is resourcing, including those MRI and CT scan facilities available for post-mortems and dedicated to that purpose. Although our coroner in Birmingham and Solihull has access to those devices, unfortunately they are not dedicated to that task, and a deceased may lie in the coroner’s mortuary until a facility becomes available, which can take days, and sometimes even longer.

A transformation also means ensuring that services operate not just five but seven days a week, because death, grief and religious obligations do not adhere to the normal working week. We also need to develop a clear protocol across all local authorities that recognises the need for expedited burials in line with religious beliefs. There must be training, awareness and sensitivity in coroner services.

[Mr Adnan Hussain (Blackburn) (Ind)]

As I recently had the experience of bereavement in the family, may I ask the hon. Member to join me in recognising the exceptional service of the Blackburn coroner service and its vital contribution to our community?

[Ayoub Khan]

I can say confidently that the coroners I have worked with work tirelessly, and often outside their working hours, to deliver the best possible service, but the limitations on them are of concern. Although coroners are doing their level best, they are limited—certainly in Birmingham—in what they can do if they do not have the resources. I hope that the Minister can take that issue away for review and support. I agree with my hon. Friend about the good work that coroners do up and down the country.

There must be training, awareness and sensitivity within coroner services, registrars and local councils. For example, in Birmingham we have a relationship whereby there is a rapid release system as hospitals understand the sensitivities and do their utmost to ensure that a body is released. Unfortunately, to give another example, one family were left grieving because a deceased’s body could not be given to the undertaker at Queen Elizabeth hospital because there was no individual who could do the handover. The family had to wait over the weekend just to get the deceased’s body. We need to look at how we can work across all sectors to ensure that they are properly resourced and we avoid any unnecessary delay.

[Iqbal Mohamed]

The lack of resources and coroners across the country has a knock-on effect on the NHS. There is an additional administrative and logistical burden from holding bodies and dealing with families who are getting in contact every hour, many times. That takes staff away from frontline services. Does the hon. Member agree that having the right level of coroner services would reduce the burden of knock-on costs on the NHS?

[Ayoub Khan]

I agree, but I am conscious of the time, so I will swiftly wrap up my speech.

This is not a partisan issue. It is not even a religious issue. This is a human issue. It affects people of faith and of no faith. No one deserves to wait weeks or longer to say goodbye to those they love. Let us act not just with policy, but with purpose. Let us fund, reform and rebuild a system that respects every community, honours every tradition and puts compassion first once more.

[Madam Deputy Speaker (Ms Nusrat Ghani)]

With my own father’s Islamic funeral taking place very recently in Birmingham, I too am very interested in the Minister’s response.