Railways Bill

Calum Miller Excerpts

Tuesday 9th December 2025 Commons Chamber

[Heidi Alexander]

I will give way to the hon. Member for Bicester and Woodstock (Calum Miller), then I will make some progress.

[Calum Miller (Bicester and Woodstock) (LD)]

I am grateful to the Secretary of State for her strong support for rail across the country. She talks about the passenger watchdog. I stood for 54 minutes on the train from Bicester to London yesterday, along with many other passengers. They want to know that the passenger voice will be heard. Will she clarify for the House whether the watchdog will look back at performance? If not, how will the passenger voice be heard, under the new governance arrangements that she describes?

[Heidi Alexander]

The passenger watchdog will be able to look at patterns, and will have the power to compel GBR and operators to provide information to it, and it can make recommendations to the ORR for enforcement. If our constituents have been failed by passenger assistants, if their trains are always delayed, or if they experience shoddy customer service, the passenger watchdog will be their champion.

I spoke briefly about devolution. Great British Railways will not be a British Rail mark 2; instead, it will be an agile organisation that embraces innovation and devolution. It will be rooted in the communities in which it operates, with local leaders finally getting a say in how their railways are run.