Heidi Alexander
Main Page: Heidi Alexander (Labour - Swindon South)Department Debates - View all Heidi Alexander's debates with the Department for Transport
(1 day, 7 hours ago)
Commons Chamber
The Secretary of State for Transport (Heidi Alexander)
I beg to move, That the Bill be now read a Second time.
Two centuries ago, the first passenger railway services to run in the UK symbolised the hope and ambition of a confident nation, yet today that same railway symbolises something rather different. Every cancelled service, every cramped carriage and every dodgy wi-fi connection reflects not only a railway that has been beset by years of dysfunction, but a transport network, an economy and, indeed, a whole country in desperate need of renewal. It is therefore little wonder that at the last election millions of people voted for change, voting for a party that committed to bring train services back into public ownership—a service that would put passengers before profit.
No one should underestimate how seriously this Government take the instruction of the British people. The King’s Speech set out no fewer than five transport Bills. Two have already received Royal Assent, and this Railways Bill is the third. After years of spiralling rail costs yet plummeting performance, years of promises of rail reform that never saw the light of day, and years of an industry run at the altar of private profit over the public good, today we kick-start the biggest shake-up of our railways in a generation. This landmark Bill means that Britain will finally have a railway owned by the public for the public—one that puts passengers first, that seizes the opportunities of freight, that offers a better deal for taxpayers and, above all, that is greater than the sum of its parts.
The Secretary of State is extolling the virtues of nationalisation. South Western Railway, which serves my constituents across Teddington, Twickenham, Hampton and Whitton, was nationalised earlier this year. We have only seen the service get worse and worse, with delays, cancellations and short-form trains leading to overcrowding. When can my constituents expect a better service as a result of her policies?
Heidi Alexander
The hon. Lady is right to say that South Western Railway had a difficult few months after it came into public ownership, but the problems that it is experiencing were inherited from the private sector operator. The number of new Arterio trains on the South Western Railway network has quadrupled since the train operating company came into public ownership, and there have been, on average, fewer cancellations in the directly operated service than there were in the privately run service.
Jessica Toale (Bournemouth West) (Lab)
I thank the Secretary of State for joining me at Branksome depot in my constituency to launch Great British Railways. It was welcomed by engineers, passengers, railway operators and local schools. I have a very different experience from that of the hon. Member for Twickenham (Munira Wilson), so will my right hon. Friend tell us how the Bill will benefit constituents and passengers across the rail network?
Heidi Alexander
We had a wonderful day in Bournemouth marking the first train operating company coming into public ownership under our new legislation. We will have a laser-like focus on building a railway that the public can be proud of and rely on.
On that point, will the Secretary of State give way?
Heidi Alexander
I will make some progress and I will give way to the right hon. Gentleman later.
The Government’s determination is to build a railway that is greater than the sum of its parts. It is not just about getting us from A to B; the railway is a route to aspiration, jobs and higher living standards right across this country. My message to passengers is simple: better times and better trains lie ahead.
Catherine Atkinson (Derby North) (Lab)
The Railways Bill represents a promise made and a promise delivered to set up Great British Railways, with its headquarters in Derby. Will the Secretary of State tell us more about how GBR will work together with our UK rail supply chain to ensure that we have the jobs, skills and growth needed to deliver a railway fit for Britain’s future?
Heidi Alexander
I am looking forward to working with my hon. Friend and her colleagues in Derby, pulling together the plans for the new headquarters in a city that I know is already brimming with railway talent. We will be publishing a rolling stock and infrastructure strategy next year to give confidence and certainty to the supply chain, and we will be able to perform longer-term planning precisely because we are bringing the management of track and train together.
I am grateful to the Secretary of State for allowing me to intervene. Her Wiltshire constituents and mine are not really interested in organisational change, but they are interested in railways that run on time, are reasonably comfortable and have interconnectivity. When will those passengers who use South Western Railway expect to see tangible improvements, rather than the 50% increase in cancellations that they have seen since May and the 29% increase in delays that they have seen during the time that the service has been renationalised?
Heidi Alexander
Next year the right hon. Gentleman’s constituents will have their fares frozen for the first time in 30 years. Under the last Government, fares went up by 60% between 2010 and 2024. I can only assume that he was not listening to the reply I gave to the hon. Member for Twickenham (Munira Wilson).
Several hon. Members rose—
Heidi Alexander
I will make some progress.
The Government have already begun the work of change. We passed the Passenger Railway Services (Public Ownership) Act last November, which began the process of simplifying an industry fractured into over a dozen different bodies. Seven operators are already in public hands, with seven more to follow. We are a step closer to saving up to £150 million a year in management fees, which previously went to private companies but can now be reinvested in our services.
I have said it before and I will say it again: like most of the public, I do not care who runs the railways; I just want them to work. Despite what some might claim, Labour Members are not possessed by some sort of ideological fever dream when it comes to rail. Instead, we are led by the facts and by what our constituents are telling us, and it is beyond doubt that the current model has failed passengers time and again. While public ownership alone cannot deliver the reform we need, let us be clear that reform would be hamstrung without public ownership.
We could wait for the wheels of legislation to turn before driving improvements, but I do not believe that passengers should wait any longer. That is why, last month, this Government froze rail fares for the first time in 30 years. That is an historic shot in the arm for millions of passengers, many of whom are struggling with the cost of living and could now save hundreds of pounds a year.
That is not all. We have expanded pay-as-you-go contactless ticketing in the south-east, with plans to launch further schemes in the west midlands and Greater Manchester. We are currently trialling digital pay-as-you-go in the east midlands and Yorkshire. Combined, this means that millions of journeys will benefit from a best price promise.
Finally, integrated leadership teams are in place on Southeastern and coming to South Western and Greater Anglia. One person will ultimately be in charge of both the tracks and the trains in those areas. That is a step closer to better decision making on our railways, and a move away from everyone blaming everyone else when things go wrong.
I am grateful to the Secretary of State for giving way—she knows I am a huge fan. In that spirit of solidarity, will she join me in supporting the Wrexham, Shropshire & Midlands Railway company’s bid to the Office of Rail and Road for a new service into Shropshire, stopping at important market towns such as Wellington in my constituency? Does she accept that it is not just the big cities and urban centres but rural market towns that need to be included on timetables?
Heidi Alexander
Decisions about open access services, under the current model, are for the Office of Rail and Road to take. Network Rail supported the service that the right hon. Gentleman mentions, but the Office of Rail and Road took a different decision. If a new proposal comes forward, I am sure that Network Rail will look at it closely. We are keen to improve connectivity wherever we can. We are bringing forward this legislation because Great British Railways needs to take the track access decisions, so that we can ensure that decisions are taken in the best interests of passengers overall.
I thank the Secretary of State for the huge ambition in this truly transformative Bill. For cities like Bradford, that ambition must translate into real delivery, because Bradford has been left behind for far too long. When will she announce the development of a new, modern train station for Bradford, which will finally give our city the fast, direct connections that we have been denied for far too long? Will she also set out a timetable for progressing full connectivity in the TransPennine route upgrade?
Heidi Alexander
My hon. Friend makes a compelling case, which has also been put to me by Mayor Tracy Brabin and the leader of Bradford council, Councillor Susan Hinchcliffe. I hope to say more about improving connectivity in the north of England in the weeks and months ahead.
The Secretary of State is making an excellent speech on a very important matter of policy. May I thank her for the outstanding work to reduce the cost of rail travel for my residents in Reading, and residents in many other parts of the country? Will she say a little more about the benefits of contactless, and the significant benefits for residents of smoothing out the very complicated ticketing regime?
Heidi Alexander
My hon. Friend is completely right to highlight that. The travelling public want their journeys to be convenient and easy, and the roll-out of pay-as-you-go and contactless ticketing removes some of the friction in the system. Through Great British Railways, we also want to simplify the ticketing structure, because we have a baffling array of millions of fares and ticket types. We need to sort that out, and we will, through this legislation, and through our ambition for the railways.
Several hon. Members rose—
Heidi Alexander
I will make progress; I will give way some more in a minute.
We have to be honest about the state of our railways; they are still a bit of a mess. Underlying structural problems, fragmentation and complexity remain, and passengers still pay the price. That is why this Bill matters. It will sweep away the fragmentation and dysfunction that have plagued the railway for too long, and will bring the 17 organisations involved in running the railway together into one public body—Great British Railways, which is the directing mind that this industry has long called for.
GBR will co-ordinate much of the network, including track, train, and revenue and cost. Tickets will be simpler, costs will be reduced, growth will be prioritised, journeys will be made more reliable, and every decision will be taken in the interests of passengers, taxpayers and freight operators.
The railway will look and feel different, too. Passengers will no longer have to navigate the mind-bendingly complex system of organisations, which has been designed to benefit private companies, at the cost of decent services. We will wave goodbye to the blame factory that has come to define the industry, whether it is the armies of lawyers arguing over whose fault a delay is, or questions about whose responsibility it is to fix a broken lightbulb. Instead, we will see one railway and one team, with one mission: to deliver better public journeys.
Several hon. Members rose—
Heidi Alexander
I give way to the right hon. Member for Dwyfor Meirionnydd (Liz Saville Roberts), who has tried to get in a number of times.
The Secretary of State has touched on the role of the Office of Rail and Road. In 2018, after the Croydon tram accident, the Light Rail Safety and Standards Board was set up; at the same time, the chief inspector of railways recommended that a similar body be set up for heritage rail, which is run mostly by volunteers. Can we take the opportunity presented by this Bill to look at whether we could set up that body for heritage rail?
Heidi Alexander
I am very keen to maintain the excellent standards of safety on the railways. If we do not, I will be failing in my responsibility as Secretary of State. I am aware of the recommendations that the right hon. Lady refers to. The ORR, as one regulator, provides coherence, but if she writes to me, setting out her case in more detail, I will look at the issue.
Decades of rail privatisation have failed my constituents. Between August 2024 and August 2025, 4.5% of trains from University railway station in my constituency were cancelled, and 60% of Avanti West Coast trains failed to arrive on time. Given that record of failure, how will the Secretary of State empower passengers and local communities to make decisions on how their local railways are run?
Heidi Alexander
There are two key points in this Bill that my hon. Friend will be interested in. First, there are the provisions relating to our partnership work with mayors and mayoral strategic authorities, which will ensure that we work with our devolved partners. Secondly, there is the really beefed-up passenger watchdog, which I will come to. It might help if I say something more on that.
We have a laser-like focus on improving the railways for passengers.
Will the Secretary of State give way?
Heidi Alexander
I will make some progress.
For too long, the priorities of passengers and the industry have not been one and the same, and that has to change now. Alongside GBR, we will create the passenger watchdog—a strong, independent voice for the customer. It will set tough standards, independently monitor the experience of passengers, investigate persistent issues, and relentlessly push for a more accessible railway.
Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)
Almost 1,000 residents of Althorpe, Crowle, Thorne and Hatfield have signed a petition; all they want is one train per hour. At the moment, it is every two hours, and on Sundays there is hardly any service at all. GBR is streamlining matters; decisions will be made in one place. Does the Secretary of State foresee practical issues with the timetable being resolved quite quickly?
Heidi Alexander
My hon. Friend raises an important point. It is often said that he or she who controls the timetable controls the railway. That is why this Bill will put power into the hands of the integrated rail body, Great British Railways, which will take decisions about the best use of the rail network.
Several hon. Members rose—
Heidi Alexander
I will give way to the hon. Member for Bicester and Woodstock (Calum Miller), then I will make some progress.
Calum Miller (Bicester and Woodstock) (LD)
I am grateful to the Secretary of State for her strong support for rail across the country. She talks about the passenger watchdog. I stood for 54 minutes on the train from Bicester to London yesterday, along with many other passengers. They want to know that the passenger voice will be heard. Will she clarify for the House whether the watchdog will look back at performance? If not, how will the passenger voice be heard, under the new governance arrangements that she describes?
Heidi Alexander
The passenger watchdog will be able to look at patterns, and will have the power to compel GBR and operators to provide information to it, and it can make recommendations to the ORR for enforcement. If our constituents have been failed by passenger assistants, if their trains are always delayed, or if they experience shoddy customer service, the passenger watchdog will be their champion.
I spoke briefly about devolution. Great British Railways will not be a British Rail mark 2; instead, it will be an agile organisation that embraces innovation and devolution. It will be rooted in the communities in which it operates, with local leaders finally getting a say in how their railways are run.
I salute the ambition of the Bill, and determination with which the Secretary of State is articulating that ambition. Does she agree with my hon. Friend the Member for Moray West, Nairn and Strathspey (Graham Leadbitter) that the way that the Bill has been discussed with Scottish Government partners is the exemplar that other Government Departments in Whitehall may wish to follow? What steps can she take to highlight to her colleagues in Government that there is the possibility of constructive dialogue between the two Governments, as she has ably demonstrated?
Heidi Alexander
I am grateful to the hon. Gentleman for his remarks, and for the tone in which he has made them. I put on record my thanks to Scottish Minister Fiona Hyslop and the Welsh Transport Minister, Ken Skates, for the way in which they have engaged with me and my officials during this process. I know that my colleagues across Government share that determination to do what is right for the country as a whole.
I was setting out how GBR will work closely with mayors. We will reach bespoke partnership agreements to match the specific transport needs of different communities, and we will of course continue to work with the devolved Governments in Scotland and Wales, who I am pleased have lent their full support to the aims of the Bill.
Perran Moon (Camborne and Redruth) (Lab)
The Bill makes clear that GBR and the Office of Rail and Road would be required to have regard to local transport plans produced by mayoral combined authorities. However, that requirement does not apply to local transport plans produced by single strategic authorities outside mayoral combined authorities. Within Cornwall, we cannot and will not join a mayoral combined authority, so will the Secretary of State meet me to discuss how Cornwall will not be left out and penalised because we cannot join a mayoral combined authority?
Heidi Alexander
I would be very happy to ask the rail Minister to meet my hon. Friend to have that discussion.
One of the other biggest concerns of passengers is the baffling array of fares and ticketing, which is why GBR will drag the current complex system into the 21st century. A new GBR website and app will allow passengers to buy tickets, check train times and access support, all in one place. There will be no booking fees and no confusion—just simple fares that offer the best value for money.
Alice Macdonald (Norwich North) (Lab/Co-op)
I welcome the fact that Greater Anglia was one of the first companies to move into public ownership, and the freeze in rail fares. On devolution, many of us in the east would like to see East West Rail—which will have a huge impact—extended to Norwich, so that we can maximise our economic growth. Will the Secretary of State help arrange a meeting between the rail Minister, the relevant MPs and other stakeholders in the region to discuss that issue, as well as the Ely and Haughley junctions?
Heidi Alexander
I would be happy to arrange that meeting. This issue was raised with me when I visited Norwich, on the day that Greater Anglia transferred into public ownership. As my hon. Friend is aware, the delivery of East West Rail will happen in three stages. We first need to get to Cambridge; after that, I would be happy to have that discussion, but it will take a huge amount of work to get us from where we are today to seeing trains running between Oxford and Cambridge, which has to be the priority.
Understandably, the Secretary of State has been talking primarily about passengers so far, but of course, the railways also transport freight; for example, they are important suppliers to British Gypsum in my constituency, taking many lorries off the already congested A21. Could she lay out what her ambitions are for increasing the use of freight on the railways, and how she will deliver those ambitions?
Heidi Alexander
I do think we need to move some of the freight that we currently move by road to the railways. The Bill will require the Secretary of State to set a freight growth target, and Great British Railways will have a duty to have regard to that target when it exercises its statutory functions, so that is at the heart of this Bill.
Finally, I will talk about access to the rail network. Great British Railways will be responsible for getting the best use out of the finite network capacity that we have, which is essential if we are going to improve performance, reduce disruption and allow more communities to be served by the railway. We want customers to be given the best choice of services and routes; this will be a core principle of Great British Railways, so it will work with open access and freight operators to harness the best of the private sector, taking access decisions across the whole network in a way the current regulator never could. We saw the urgent need for change only last week, with the ridiculous prospect of an empty 7 am train running from Manchester to London—a decision by the regulator that has now thankfully been reversed. However, let me be clear: GBR will not be allowed to act unchecked. The Office of Rail and Road will have robust powers to hold GBR to account, and all decisions GBR makes regarding access and charging will be appealable to the ORR. This will ensure that GBR’s decision making is fair, considered and transparent across the board.
Before I finish, I draw the attention of the House to our accessibility road map, which was published alongside the Bill. My colleague Lord Hendy, the rail Minister, wrote in that publication that
“for too many people…the railway remains a system of barriers. That must change.”
I could not agree more. As far as I am concerned, a railway that fails to serve everyone is not fit for purpose—which is why the Bill also gives GBR and the passenger watchdog clear duties, ensuring that the needs of disabled people are at the heart of decision making.
Lloyd Hatton (South Dorset) (Lab)
Despite serving a town of nearly 50,000 people, Weymouth station, in my constituency, does not have a working toilet, which presents disabled passengers with a huge barrier to travel. Does my right hon. Friend agree that this legislation, and action from the Government to bring our railways back into public hands, will help to make our railways and our stations far more accessible to those disabled passengers?
Heidi Alexander
I do agree. That needs to be a priority, and it will be at the heart of what GBR does.
For too long, the railways have been a source of national parody rather than national pride—a symbol of public services not working as they should, and of life unnecessarily made harder—but 200 years after the first railways transformed the country, we have a once-in-a-generation chance to restore, renew and reimagine the potential of the industry, and to place it at the centre of the Government’s plans for national renewal. The rising living standards, greater opportunity and greener economy that we promised at the last election all rely on a growing, high-performing railway, a railway that connects us to the things that matter most, connecting people to jobs, businesses to growth, families to days out, and all of us to our loved ones; a railway with public service at its core and that is frankly obsessed with the needs and wishes of passengers, and one that we can finally be proud of again. That is the railway that Britain deserves, and the one that we will deliver. I commend the Bill to the House.
Several hon. Members rose—