Supporting High Streets

Caroline Voaden Excerpts

Tuesday 4th November 2025 Commons Chamber

[Caroline Voaden (South Devon) (LD)]

Nearly 100,000 jobs have been lost in hospitality since the last Budget. Does the hon. Member agree that if that number of jobs had been lost in the steel industry or a car plant, it would have been front-page news day after day for weeks on end? Yet almost nothing is said about the jobs lost in hospitality, because they are dispersed right across the country, so they are almost invisible. Actually, an enormous number of jobs have been lost.

[Jack Rankin]

I absolutely agree. It goes beyond that, because a lot of hospitality jobs are the first jobs that people do. We talk about youth unemployment; we need to get people into the pattern of earning a living, and to enable them to gain the softer skills of serving customers and getting up on time. As we all know, that is so important to young people’s development. That is a problem not only now but for the future.

What do my landlords, hotel managers and businesses on the high street tell me their biggest problem is? Business rates. That is why I welcome my party’s commitment to permanently scrapping business rates for all retail, leisure and hospitality businesses up to a £110,000 cap.

--- Later in debate ---

[Caroline Voaden (South Devon) (LD)]

This debate has reminded me of the maiden speeches we heard last year. We have had a really good tour of the country, taking in Animal shops, fun palaces and all sorts of stuff.

It has been great to talk about high streets, which are more than just shopping streets. They shape how people feel about where they live. When high streets are thriving, people take pride in their towns and feel a real sense of optimism about their area and, by extension, the country. When shops, cafés and pubs are closing, that optimism fades, leaving people discouraged and looking for change.

If the Government want people to feel that their lives are improving and their communities are thriving, and if they want people to feel hopeful and optimistic, supporting the high street must be a priority. That will not only help our traders and shops survive, but help restore pride in our towns. It will ensure that people are invested in the future of their communities and, by extension, the country, rather than being drawn to alternative voices offering quick fixes. I hope that that will be an incentive for the Government to rethink those of their measures that have been hitting the high street.

I am really proud to represent a constituency with fantastic high streets, including in Kingsbridge, Brixham, Modbury, Dartmouth, Salcombe and, of course, Totnes, which is widely praised for its unique high street, on which I was a trader in one of my past lives. As attractive as those streets are, in reality, all the traders are struggling. As many Members have said, the increase in national insurance contributions has hit those businesses hard. One small café in Brixham faces an extra £15,000 in national insurance costs this year. That is just unmanageable for a small café. I was told by a larger restaurant—part of a chain of 17 successful restaurants, which act as a magnet, bringing people to communities across south-west England—that the cost of the increases is equivalent to the money that would be spent opening a new restaurant, and opening a new restaurant would revitalise another town. That is so damaging. Not only is the NIC rise causing hardship, but the reduction in business rates relief from 75% to 40%, combined with the abolition of the cap, effectively leaves small businesses subsidising large chains.

I am running out of time, but I would just like to add that eight pubs are closing every week, and nearly 100,000 hospitality jobs have been lost since the Budget. If that happened in any other industry, it would be headline news, but the Government seem oblivious to what is happening. We call on the Government to exempt hospitality SMEs from the employer national insurance contributions increase, and to consult on creating a new band, from £5,000, to reduce the cost of employing part-time and seasonal staff, who are absolutely vital to the hospitality industry.

[Madam Deputy Speaker (Judith Cummins)]

I call the shadow Minister.