Electronic Travel Authorisation: Dual Nationals

Helen Hayes Excerpts

Wednesday 25th February 2026 Commons Chamber

[Madam Deputy Speaker (Ms Nusrat Ghani)]

I call Helen Hayes to ask the final question.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

In 2018, in the Windrush scandal, many of my constituents suffered the detriment of being denied access to their own country. A part of the learning from that scandal is that people do not always read information that is in the public domain, and they do not always have a hotline to Home Office messaging. One of my constituents is in Australia and was due to come back, but his father has been placed on end of life care, so he has had to extend his visit. Another constituent, who was due to travel next week, only found out about the new requirements this week, and it is too late for her to apply for a passport. The scale of the cases raised today implies that there is a problem. What assurance can the Minister give my constituents that this is not another Windrush scandal in the making, whereby British citizens end up being denied access to their own country?

[Mike Tapp]

I take the lessons from the Windrush scandal extremely seriously. I meet the Windrush commissioner on a regular basis to ensure that we fix those wrongs, and that they never, ever happen again. I reject my hon. Friend’s framing. People can apply for a passport, a certificate of entitlement or an emergency travel document, and there is a phone line that they can contact. If she would like to meet on Monday to go through the specifics of the cases she mentioned, then I am happy to do so.