Business of the House

Helen Hayes Excerpts

Thursday 26th March 2026 Commons Chamber

[Sir Alan Campbell]

I thank the hon. Gentleman for raising this matter, and I join him in thanking Renata and all the hard-working staff at Nephrocare. The Government are committed to improving our healthcare, and our 10-year health plan will fundamentally rewire and future-proof our NHS. I encourage him to seek an Adjournment debate, not only to highlight the good news in his area, but to look at what the future might be.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

The right of tenants and residents in social housing to manage their own estate is an important one. Many tenant management organisations deliver excellent services for their residents. However, that is not the case for residents of the Loughborough estate in my constituency, who have been badly failed by the Loughborough estate management board for many years, with poor repairs and maintenance services and truly shocking conditions on the estate. The mechanisms to resolve those issues are within the control of the very organisation that is failing residents. The renewal ballot for the LEMB is now more than a year overdue, and a recent annual general meeting was held outside the rules, with many residents denied entry. Can we have a debate in Government time on resident and tenant management organisations, and changes in the law that may be needed to ensure that, when things go as badly wrong as they have on the Loughborough estate, steps can be taken quickly to intervene?

[Sir Alan Campbell]

I thank my hon. Friend for her question on behalf of not just the Loughborough estate, but her wider constituency. Many tenant management organisations provide excellent resident-led housing services, but when they go wrong it is right that they are held to account. We are reviewing the relevant regulations and guidance with the help of an expert steering group, and we will set out our next steps once the review concludes. I will make sure that the relevant Minister hears of my hon. Friend’s concerns and that she gets an update when those next steps become clear.