Oral Answers to Questions

Karen Lumley Excerpts

Tuesday 6th December 2016 Commons Chamber

[Nusrat Ghani (Wealden) (Con)]

1. What steps the Government are taking to improve safety in prisons.

[Karen Lumley (Redditch) (Con)]

3. What steps the Government are taking to improve safety in prisons.

[The Lord Chancellor and Secretary of State for Justice (Elizabeth Truss)]

Last month, we launched the White Paper “Prison Safety and Reform” and we are already implementing measures to track all drugs, drones and phones. This major overhaul of the prison system will include the recruitment of an extra 2,500 front-line officers. Our reforms will empower governors to make the changes that they need.

[Elizabeth Truss]

My hon. Friend is absolutely right about psychoactive substances. They have been a serious issue in our prison system. That is why we have developed tests, which we have rolled out across the prison estate, to detect these substances and why we have trained up 300 sniffer dogs.

[Karen Lumley]

The suicide rates at HMP Hewell in Redditch are unacceptably high. May I invite my right hon. Friend to update the House on what the Government are doing to ensure the safety of prisoners and to reduce suicide rates in our prisons?

Oral Answers to Questions

Karen Lumley Excerpts

Tuesday 14th June 2016 Commons Chamber

[Andrew Selous]

I thank the hon. Gentleman for his characteristically gracious and thoughtful point. He might have heard me say a moment ago that we were bringing in a personal learning plan—the initials PLP will mean something to Labour Members. It will be introduced in a consistent digital format that will follow prisoners as they move around the prison estate.

[Karen Lumley (Redditch) (Con)]

Does my hon. Friend agree that Hewell prison in Redditch would benefit from a Teach First-style scheme for graduates to ensure better prospects on release?

[Andrew Selous]

Yes, absolutely. That is one of a number of recommendations of the review by Dame Sally Coates. We are looking actively at how we can implement her inspirational vision, which did so much to transform the teaching profession.

Personal Injury Fraud

Karen Lumley Excerpts

Wednesday 18th November 2015 Westminster Hall

[Karl MᶜCartney (Lincoln) (Con)]

I beg to move,

That this House has considered personal injury fraud.

Mr Wilson, thank you for presiding over this debate, which I feel fortunate to have secured. It is and will always be a pleasure to serve under your chairmanship.

I declare an interest as both a justice of the peace and one of the 30 million-plus drivers in our country. I am also a freeman of the City of London, and since securing this debate I have been contacted by various claims management companies, solicitors and insurers, big and small, who have offered information and briefings to assist my contribution. I explicitly thank the Industry and Parliament Trust and Liverpool Victoria, or LV=; I spent Monday with various of their personnel who deal daily with fraudulent personal injury claims, claimants and the companies that are farming information—or vishing, as I learned—to generate moneys for themselves. Ultimately, anyone with an insurance policy is paying for this immoral action through rising insurance premium costs.

[Karen Lumley (Redditch) (Con)]

I thank my hon. Friend for securing this important debate. Does he agree that this constant telephone badgering of people is extremely upsetting, especially for people with serious mental health issues?

[Karl MᶜCartney]

I entirely concur with my hon. Friend. Indeed, I will cover that issue later in my speech.

Before I had the luck, honour and privilege to become a Member of Parliament in 2010, I was the victim of a car insurance scam, having previously suffered twice after uninsured drivers caused accidents involving my family’s vehicles. In 2009, at a roundabout near Cheshire Oaks, a car purposely stopped in front of me for no reason. The ensuing collision slightly damaged my bumper—well, in fact it was the front bumper of my father’s three-week-old 700 series BMW. Despite the low speed and very minimal damage to just his bumper, a claim was made with my insurers for some £16,500.

The court threw out the claim—after a protracted, three-year-long case—as, among other things, the car owner claimed £1,000 for a vehicle recovery charge from a company owned by his cousin in St Albans, when actually he drove the vehicle away. The two circa 21-year-olds in the vehicle were, he claimed, actually his father, who used the vehicle in his work as a driving instructor. As the case progressed, it turned out that the driver of the vehicle with which I collided was not the driver who attended court.

After the hearing, it was revealed that the same scammers had attempted, with success, similar claims on six previous occasions in just a few years, with the vehicle registered at the same address. My experience was a classic example of an induced motor accident—a “crash for cash” scam—but what happened to the fraudsters? The judge was very good in his summing up, but admitted that even though he wanted the police to investigate the perpetrators, there was little likelihood that that would occur. Taxpayers, who fund the court system, find that they pay not only higher insurance premiums, but in a secondary way, through the valuable court time taken up with disputing and proving that fraudulent claims are being made.

During my time with Liverpool Victoria on Monday I was shown various examples of fraudulent personal injury claims in which judges really did not get it. Refreshingly, though, there is some evidence that rare individual judges are taking positive steps to halt the onward and upward march of fraudulent claims, which cost the Government and the population of our country considerable sum each year—and all power to them. I trust that my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright), my hon. and learned Friend the Member for South Swindon (Robert Buckland), and my right hon. Friends the Members for Derbyshire Dales (Mr McLoughlin), for Surrey Heath (Michael Gove) and for Tatton (Mr Osborne), along with their ministerial colleagues, will take note if passed details of this debate.

The list of most eminent places and their elected representatives that I have just elucidated helps to crystallise part of the problem we have in dealing with this issue: it cuts across a number of Government Departments. But that should not be a problem, now that it has been clearly identified; we just need someone, and their civil servants, to want to proactively take control and deal with it. I am sure that the good Minister, who represents Gosport, will have noted my plea, along with our other colleagues, and will pass it on to open ears in the corridors of power.

According to the insurance company Aviva, as well as Enterprise Rent-A-Car, City of London Police, Keoghs, Liverpool Victoria and many others who have contacted me and operate in the transport, insurance and judiciary sectors, a minor personal injury—mainly whiplash—claim adds at least £93 to the average annual motor premium. It is a £2.5 billion per annum problem, and around half of the costs relate to very minor injuries which require little or no proof of injury.

It would seem that we in this country have the weakest necks in the world—certainly in the parts of the country that are hotspots for such claims. Funnily enough, as a geographer, the correlation seems to be phonetic: most of the places begin with B—but I digress. It is such a serious issue that Volvo engineers from Sweden are most interested in our seeming propensity for whiplash injuries, especially as for some years their cars have been designed and engineered to minimise such neck complaints in minor and low-speed bumps and scrapes. Later in my speech I will return to how we compare to other nations in our likelihood to suffer from so-called whiplash injuries.

The culture of personal injury fraud is often fuelled and overseen by organised crime, and there are many examples of opportunistic claims that put innocent motorists’ safety at risk and inflate their premiums. Many fraudulent claims stem from nuisance calls made by some, but definitely not all, claims management companies, and—perhaps more worrying—by so-called marketing companies acting directly at the behest of some infamous and certainly not morally superior solicitors and law firms.

The so-called marketing companies are directly providing leads to claimant solicitors, underlining the fact that there is still too much cash in the system, despite the changes made in the Legal Aid, Sentencing and Punishment of Offenders Act 2012, known colloquially as LASPO. How are these solicitors and law firms and their partners in crime, the marketing companies, securing the supposedly outlawed trade in personal data—our email addresses, home and mobile phone numbers through which we receive unwarranted and unwanted emails, calls and texts exhorting us to make claims, as there is “£3,000 to £4,000” just waiting for each person who makes a personal injury claim? That is the nub of the problem.

We need to stamp out the cold calling, and quickly. I have suffered, as have many of my constituents and those of other colleagues present, and, indeed, those of colleagues who could not attend, such as the hon. Member for Newport West (Paul Flynn), who offered his support but is engaged elsewhere in the House. I believe that my hon. Friend the Member for Croydon South (Chris Philp) will speak about cold calling and its relationship to the myriad fraudulent claims in the country as a whole later in the debate.

Personal injury insurance fraud can be summed up as manifesting itself in a number of ways, and some aspects are easier to detect than others.

Oral Answers to Questions

Karen Lumley Excerpts

Thursday 5th September 2013 Commons Chamber

[Mr Vaizey]

Two important points arise from my hon. Friend’s question, the first of which is that we have to examine carefully consumers’ consent, because we need much more clarity about when a consumer gives consent for a direct marketing call. On calls from abroad, we need to change the technology, but I was pleased by BT’s evidence that we will begin to be able to identify such calls.

[Karen Lumley (Redditch) (Con)]

5. What steps she is taking to deliver a lasting legacy from the London 2012 Paralympic games.

[The Secretary of State for Culture, Media and Sport (Maria Miller)]

Paralympic legacy is a key element of the Government’s and the Mayor of London’s legacy programme. Disabled people’s participation in sport is increasing and more is being invested to make disabled sport accessible.

[Karen Lumley]

The British Paralympians made our country proud last year, but last week the lesser known Special Olympics, which does a great job alongside the Paralympics, were held in Bath. Will the Secretary of State join me in congratulating the “tremendous ten” from Redditch on winning more than 20 medals in those games, including 15 golds?

[Maria Miller]

I absolutely join my hon. Friend in congratulating the Special Olympics on organising a fantastic and successful event in Bath, which my right hon. Friend the Member Minister for Sport attended. I also join her in celebrating the success of the Redditch athletes.

Oral Answers to Questions

Karen Lumley Excerpts

Tuesday 28th June 2011 Commons Chamber

[Mr Blunt]

There is a clear case for bringing the responsibilities of the Youth Justice Board within the Ministry of Justice, and for making Ministers directly accountable for youth justice. We are going to reintroduce that case to the House, and I am sure that it will command the House’s support.

[Karen Lumley (Redditch) (Con)]

T6. Last week I visited HMP Hewell in Worcestershire, where I met the restorative justice manager Clifford Grimason. He showed me the excellent work that has been done there with prisoners. Will the Secretary of State join me in commending HMP Hewell, and Cliff and his team, who have been working together with Conservative-controlled Redditch borough council on innovative schemes to help get prisoners ready to go out into the world of work?

[Mr Kenneth Clarke]

I am sure that my hon. Friend’s description of that work is correct, and I readily commend the work that is being done there and in other places. The main feature of the reforms that I am introducing is the concentration on cutting reoffending, which means rehabilitating offenders. I try to avoid giving the impression that nobody is doing that already, but instead of looking to particular spectacular examples, I want to see that running through the whole system. To reduce crime we have to reduce the number of criminals who are going to offend again as soon as they are out of prison, which is an objective of reform that has been missed for many years.

Oral Answers to Questions

Karen Lumley Excerpts

Tuesday 29th March 2011 Commons Chamber

[Mr Blunt]

Penalties are one of the many issues we are looking at. I am pleased to say that my hon. Friend and I will have the opportunity to address them more fully tomorrow in Westminster Hall.

[Karen Lumley (Redditch) (Con)]

13. How many prisoners convicted of violent offences and released under the early release scheme between 2007 and 2010 have since been returned to prison.

[The Minister for Policing and Criminal Justice (Nick Herbert)]

Over 80,000 prisoners were released under the end of custody licence scheme. Over 16,000 of these were violent offenders, of whom 494 were recalled to custody during the ECL period. It is not possible to calculate how many were recalled or imprisoned for a new offence after the ECL period.

[Karen Lumley]

I thank the Minister for his answer. Will he inform me of his plans to avoid a repetition of the shambolic and incoherent justice policy that saw a mass early release of many prisoners, many of whom went on to commit new offences and were returned to jail?

[Nick Herbert]

I can reassure my hon. Friend that we will do everything possible to avoid a return to the scheme that was cynically stopped by the previous Government just before the last election, but not before they had released over 80,000 prisoners. There were 1,600 alleged offences committed by the prisoners who were released early, including six serious further offences and one murder. The Opposition should certainly not be lecturing us on that area.

--- Later in debate ---

[Mr Clarke]

I share the hon. Gentleman’s concern entirely. There are people who enter prison drug free and leave with a drug problem. Drugs are more expensive in prison, but sometimes they are more widely available than in the outside world. We are therefore taking steps urgently to introduce the first drug-free wings. Alongside our rehabilitation programmes, we hope to get people off drugs and thereby perhaps get them away from crime, rather than introducing people to drugs when they go to prison.

[Karen Lumley (Redditch) (Con)]

T8. Given the great work that West Mercia probation trust does in Redditch with the payback scheme, which I know the Minister has also visited, will he reconsider the new form of payback contracts, which cover large parts of the country but not necessarily our local communities?

[Mr Blunt]

Although I have seen that good work and applaud it, I will have to disappoint my hon. Friend. There is no prospect of our revisiting the contract arrangements that have been briefed out and presented to probation trusts and the private sector. That competition will progress.