Universal Credit: Delayed Roll-Out

Neil Gray Excerpts

Tuesday 4th February 2020 Commons Chamber

[Neil Gray (Airdrie and Shotts) (SNP)]

(Urgent Question): To ask the Secretary of State for Work and Pensions to make a statement regarding the delay to the full roll-out of universal credit.

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

The Secretary of State and I informed Parliament yesterday that we had revisited our forecast for universal credit and were extending its completion date to 2024. Our planning for universal credit relies on assumptions about the number of people whose circumstances will change each day, thereby naturally migrating. Our forecasts to date have relied on 50,000 households experiencing a change in circumstances each month. Based on this, we had predicted that the process of natural migration to universal credit would be completed by December 2023.

Information collected on changes to people’s circumstances suggests that natural migration is happening less frequently than we expected. This suggests broad stability in people’s lives and can be attributed to a number of reasons, including the robustness of the labour market. We now estimate that 900,000 fewer households will naturally migrate between now and December 2023 than we had forecast. Given that we expect to manage about 100,000 households to universal credit each month, it necessarily follows that if we are to protect the interests of claimants and move them to universal credit safely it will take a further nine months to complete the implementation of universal credit.

I can assure colleagues that claimants will not lose money from their universal credit award owing to this forecasting change. We will always put the best interests of our claimants first, and as we move into the managed migration phase protecting the vulnerable will be our utmost concern.

[Neil Gray]

Thank you, Mr Speaker, for granting this urgent question, which I believe is the first to be granted to the SNP under your speakership.

The UK Government still have no respect for the House. They let the BBC announce this delay as part of a news trail for the documentary being aired tonight, without a written ministerial statement—I have not seen one, so can the Minister tell the House where it is?

I feel for the Minister, being forced to stand here today, because I know it was not his decision to withhold that information from colleagues. Where is the Secretary of State? This should have been an oral ministerial statement.

Quotes from the documentary seem to suggest that this decision was taken by a senior official, not the Secretary of State. Has she abandoned decision-making oversight? When did she sanction this decision? Perhaps there was no oral ministerial statement because she found out only last night, like the rest of us—what an absolute shambles.

Universal credit was supposed to have been fully rolled out by 2017. This further delay means that it will have been delayed by a further seven years at a potential cost of £500 million. It highlights how far universal credit is from getting it right, as does the fact that this delay is needed to avoid further hardship to those in receipt of the benefit.

Ministers say, as the Minister said again just now, that the delay is needed because people are scared to go on universal credit. They say it like they are actually surprised. The great irony is that if this Tory Government were to listen and do what expert charities and those actually in receipt of universal credit were saying, these delays would not be needed.

Will the UK Government use this delay productively by making a meaningful investment in universal credit to see it fixed, scrapping the two-child cap and rape clause, ending the debt and poverty-inducing five-week wait and making work pay by fully restoring work allowances?

Finally, will the Minister confirm that this delay means that more people will be part of the natural rather than the managed migration process, which in turn will mean that those recipients will lose out on transitional payments, thus saving the Government more money at the expense of people who actually need it?

[Will Quince]

I have not yet seen the BBC documentary, and I suspect that the hon. Gentleman has not done so either, because it is due to be aired shortly. However, it is important to stress that officials discussed advice to be sent to Ministers late in 2019, and the final discussions were held with Ministers in 2020. Parliament was then informed. This relates to the back end of the timetable, which concerns people moving to universal credit in 2024-25, so the change was communicated in good time.

The hon. Gentleman referred to cost, and it is important to put that in context. This is additional money that will go into the pockets of our claimants, some of the most vulnerable and disadvantaged in our country. About 900,000 people could now receive transitional protection who would not have been able to receive it through natural migration.

Work and Pensions

Neil Gray Excerpts

Thursday 30th January 2020 Ministerial Corrections

The following is an extract from Questions to the Secretary of State for Work and Pensions on 27 January 2020.

[Neil Gray]

I am unsurprised that the Minister did not know the answer to that question because, in response to a freedom of information request from the Poverty Alliance, the Government said that they did not hold that information. Following on from the National Audit Office saying that there is no evidence that universal credit has any link to increased employment levels, we now know that the Government have done precisely nothing in an area in which MPs, expert charities, the Scottish Government and local authorities are screaming for change. Will this Minister encourage the UK Government to open their tin ears and fix universal credit?

Oral Answers to Questions

Neil Gray Excerpts

Monday 27th January 2020 Commons Chamber

[Will Quince]

As far as I am concerned, one person or family in poverty is one too many, and I will work to tackle that while I am in this role. The statistics show that full-time work substantially reduces the chances of poverty. The absolute poverty rate of a child when both their parents work full time is only 4%, compared with 44% when one or both parents are in part-time work. We are supporting people into full-time work where possible by offering, for example, 30 hours of free childcare to parents of three and four-year-olds. The jobcentre in the hon. Lady’s constituency is doing incredible work in this area, and I strongly recommend that she visit.

[Neil Gray (Airdrie and Shotts) (SNP)]

What impact does the five-week wait for universal credit have on levels of in-work poverty and on poverty overall?

[Will Quince]

Nobody needs to wait for an initial payment. An emergency or urgent payment of up to 100% of the first indicative award can be made within the first day in many cases. It is interest free and repayable over 12 months, increasing to 16 months as of next year.

[Neil Gray]

I am unsurprised that the Minister did not know the answer to that question because, in response to a freedom of information request from the Poverty Alliance, the Government said that they did not hold that information. Following on from the National Audit Office saying that there is no evidence that universal credit has any link to increased employment levels, we now know that the Government have done precisely nothing in an area in which MPs, expert charities, the Scottish Government and local authorities are screaming for change. Will this Minister encourage the UK Government to open their tin ears and fix universal credit?

[Will Quince]

I recommend that the hon. Gentleman visits his local jobcentre and speaks to work coaches, because they will tell him about the impact of universal credit. More people are getting into and staying in work. Importantly, we do listen to hon. Members from across the House and to stakeholders within the Department. In addition to the measures I mentioned earlier, we now have a two-week run-on for housing benefit and will have a run-on for other legacy benefits as of October next year.[Official Report, 30 January 2020, Vol. 670, c. 8MC.]

Universal Credit Fraud

Neil Gray Excerpts

Wednesday 10th July 2019 Commons Chamber

[Neil Gray (Airdrie and Shotts) (SNP)]

(Urgent Question): To ask the Secretary of State for Work and Pensions to make a statement on the universal credit fraud that has been uncovered by the BBC.

[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

Universal credit is now in all jobcentres, with around 2 million people claiming this benefit. In accordance with our approach to test and learn while rolling out universal credit, we have made several changes to the advances claimants may receive while they wait for their first payment. If they need it, people can now claim an advance from day one of their claim. They can apply in person, by phone or online—a facility we introduced in July 2018. On Monday, the BBC published an article that described cases where fraudulent applications had been made to acquire advance payments. The figures quoted are unverified.

Those who defraud the benefits system take taxpayers’ money from the poorest people in society. We have a dedicated team of investigators working on this issue, and are working with the Crown Prosecution Service to ensure that, where appropriate, perpetrators will be prosecuted: we have in fact already secured our first successful prosecution. We frequently raise awareness among frontline staff to be vigilant to fraud risks, and raise concerns where appropriate.

I remind hon. Members, and their constituents, that DWP staff will never approach a claimant on social media, or in the street, to discuss their benefit claim. Claimants should never give out personal or financial information to a third party unless they are certain they work for DWP, and have followed a password or security protocol. Anyone with concerns about their benefit claim should contact their local jobcentre directly.

[Neil Gray]

I am grateful to you, Madam Deputy Speaker, and to Mr Speaker for granting the urgent question. I am also grateful to the BBC whose investigative journalism uncovered this scandalous situation. The cases we have seen in the news are truly alarming and heart-breaking. The Minister says that the figures are unverified, but according to the BBC the figures come from a member of his jobcentre team, who released them to the BBC. One jobcentre reported that a third of all claims are the result of such scams by criminals operating on behalf of claimants, while at another £100,000 a month is being lost to criminals and not going to claimants who actually need it.

Those people already desperately need help. They have been pushed into serious debt by the actions of those appalling scammers and it is clear from the leaked communications that staff, and perhaps Ministers, in the Department for Work and Pensions were aware that the scams were happening. It is also worth pointing out that, from the cases that we have heard about, claimants have been doubly hit by their money being stolen by the scammers and then having to pay back the advance payment, which— as we all know—is in fact a loan. The SNP has consistently condemned the system of advance payments and feels that it is counterintuitive. The advance payment needs to stop being a loan.

The BBC has uncovered what we have been talking about for years—people being left in desperate straits by cuts to universal credit, which have seen increased food bank use and, now, people being driven unwittingly to criminals to help them to get the money they need to survive. The cases highlight the failure of universal credit to protect those who most desperately need the support that it is supposed to offer. Can the Minister not see that until universal credit is properly fixed, such desperation will continue?

The DWP says that it has already secured its first conviction, so it already knew about this situation. The Minister was quoted in a BBC article on 20 May about another heart-breaking individual case. Why did the Department not identify the loophole and attempt to correct it sooner? Why was a statement not made to the House so that we could have helped to advise our constituents? What is the scale of the fraud? When were Ministers informed? Has this activity gone unnoticed or unchecked because of the 21% cut in staff numbers reported by The Independent? Of course, Social Security Scotland has a clear commitment that when an error or fraud occurs that is not the fault of a claimant, they will not be penalised or out of pocket. Will the Minister follow that lead for the people who have been affected?

The Government’s initial response, and the Minister’s response today, has put the onus on the claimants, and that is wrong. They cannot wash their hands of this responsibility. What will the Minister now do to ensure that those affected are not left out of pocket, those who have ripped them off are brought to justice and practices are put in place to ensure that it cannot happen again?

[Justin Tomlinson]

I thank the hon. Gentleman, who has taken a proactive approach to this important issue. I share his comment that it is alarming. These are criminal actions by what are, frankly speaking, parasites who target some of the most vulnerable people in society. I give the House an assurance that the Department will do everything in its power to protect those vulnerable people, and I am sure that all hon. Members would support that.

There have been 4.4 million universal credit claims and, as it stands, 42,000 staff referrals for fraud have been made, which is less than 1% of all universal credit claims. That said, each and every one of those has the potential to be a serious case. We take them seriously, they are all fully investigated and, where appropriate, we will take action. We are in talks with the CPS on several cases and, as I have said, we have already had a successful prosecution. We will look at each of the cases raised and, where it is clear that the claimant is an innocent victim who has been targeted, there would be an expectation that they would not pay the money back.

I refute, however, the broader point about universal credit. We will spend £2 billion more than the legacy system, and I very much welcome the introduction of the help to claim scheme to provide an independent additional tier of support across the jobcentre network, provided by Citizens Advice.

We are actively making improvements to the system. We are using more real time information. We are working with data suppliers. We are doing more data matching. We are using the DWP landlord portal to verify housing costs and we are developing risk models to help to assess confidence in information that is provided. There is a balance, however. In debates we have had in recent years, hon. Members have rightly pushed to make advance payments available as quickly as possible. It is the balance between being able to support people who need funding—under current rules, a vulnerable claimant in need of financial assistance can access that funding on the first day of their claim—while ensuring that we have 100% confidence that the money goes to the right person.

We are not complacent. We take this matter very seriously. We have a team of 120 staff dedicated to working on advanced payments. As I said, every case referred to us is taken very seriously and we will use the full force of the law where appropriate.

Department for Work and Pensions

Neil Gray Excerpts

Tuesday 2nd July 2019 Commons Chamber

[Justin Madders]

I thank my hon. Friend and constituency neighbour for her intervention. I do sometimes wonder what kind of country we live in when vulnerable people feel the cards are so stacked against them that it is not even worth their while to appeal. Those are the people who come to see me. I do not know what happens to the people who are so beaten down by the system that they just give up, which I feel is the unintended consequence—or possibly the intended consequence—of this policy time after time.

We know that the cost of successful PIP appeals was £27 million last year. ESA is not included in that figure, but 74% of those claims were successful, too. Let us not forget the figures I uncovered towards the end of last year, which show that the Department is not even turning up to four in five appeal hearings. We know what would happen if my constituents did not turn up to four in five appointments with the DWP: they would be sanctioned straightaway.

I also hear from parents whose children are not eligible for free school meals because their household income is just a little too high, and they are struggling to provide their children with a school lunch because they cannot afford it. Many of these families are struggling to make ends meet.

We now come across parents who are eligible for help but who are not getting it due to the complicated application process and the long waiting times. I have constituents who, in the period before the first universal credit payment is made, are desperate for support but are told that they are not eligible for free school meals. Surely we can do this better and provide eligibility for free school meals when the universal credit application is made, rather than waiting until the first payment comes through.

Briefly, on access to benefits for people at the end of life, the current special rules for terminal illness—SRTI—exclude many people with terminal illnesses. I am meeting the Minister next week to discuss this, and I hope we have a constructive conversation, but I raise it now so that people are aware of some of the difficulties and of the money and time being wasted on inappropriate and unnecessary assessments.

Only 45% of people with motor neurone disease are claiming personal independence payment under SRTI. The majority of people in that situation are still using the standard claims route, which is inappropriate for their situation. They are required to fill in a long form, attend a face-to-face assessment and then wait weeks before the benefits are received.

[Neil Gray (Airdrie and Shotts) (SNP)]

I commend the hon. Gentleman for his speech. Is he aware of Social Security Scotland’s plans to ensure that all medical evidence is available to decision makers at the application stage, so that a correct decision can be taken without the need for often demeaning, demoralising and horrible assessment processes such as the one he describes? Will he support my call for the UK Government to follow Scotland’s lead?

[Justin Madders]

The hon. Gentleman makes a helpful suggestion. Certainly those who have, by definition, a very short time to get these matters sorted due to terminal illness should have as much of the process done at an early stage to avoid such difficulties.

It is highly insensitive that people who have been diagnosed with what can be a devastating condition that will end their life, possibly within 12 months, have to face this extra hoop-jumping when they should be focusing on spending what time they have left with their loved ones.

The majority of people with motor neurone disease are awarded the enhanced rate of PIP anyway, so we need to make it easier for them to claim through SRTI instead of the standard route, which many are currently going down. There are a number of helpful suggestions that we can discuss with the Minister next week.

My hon. Friend the Member for Wirral South (Alison McGovern) spoke passionately and eloquently about the Women Against State Pension Inequality Campaign. She rightly drew attention to the scandal, which will not go away. The WASPI women are there, and they are growing in number. She is right that, while the Tory leadership candidates continue to spaff cash up the wall with spending promises on tax cuts for the most well off in society, for big corporations and for whatever else they decide when they wake up in the morning, it is damning that not one penny has been committed in the leadership hustings to the WASPI women.

Ultimately, it comes down to priorities, and it is clear that WASPI women are not a priority for this Government and will not be a priority for the new Prime Minister, either. The hardship, the injustice and the erosion of the contributory principle that underpins the welfare state are clearly not a priority for this Government, and it is to their shame that they continue to ignore this campaign in the face of overwhelming evidence that a real injustice is being done.

--- Later in debate ---

[Alex Burghart (Brentwood and Ongar) (Con)]

It is an honour to have the opportunity to talk in this important estimates day debate. I congratulate the hon. Member for Wirral South (Alison McGovern) on introducing the debate.

Record and rising employment is the central fact of the Government’s economic record. It is sometimes easy to brush over the fact that we now have the highest rate of employment in this country than at any time since the early 1970s. That is not only important on an economic level, although obviously it has wonderful economic benefits for the country, but extremely important on a social level and a personal level, because of the way it benefits families and communities and gives people opportunity and optimism that they otherwise might not have.

For four years before I came to this place, it was very much my privilege to serve as the director of policy at the Centre for Social Justice, which is a think-tank that looks at the root causes of poverty in the UK. That background is what lies behind my exchange with the hon. Member for Wirral South earlier. One can of course say that the root cause of poverty is people not having enough money. It is true that poverty is people not having enough money, but it is unquestionably the case that the reason why some people do not have any money is that they do not have a job in order to earn money, and that the reason why some people—not everybody at all—are unemployed is that something has gone badly wrong in their life, and that thing needs to be corrected with the help of public services, with the support of their family and with their own personal determination. That must always be an absolutely essential part of any welfare policy, which is why it is so important that the significant changes that have been introduced in the Department for Work and Pensions have been coupled to the work of the troubled families programme in the Ministry of Housing, Communities and Local Government. It is by helping people to overcome some of the root causes of poverty that we can help more people to move into the workplace and so help to support themselves and their families.

There is a group of people who are lucky enough and fortunate enough to come from stable homes, to get a decent education and not to suffer from addiction or any such problems, who still find it difficult to make ends meet, which is why it is extraordinarily important that any Government have an economic policy that generates jobs and drives up wages. The Government have been extraordinarily successful, without parallel, in the creation of jobs. Life has undoubtedly been harder in the generation of higher wages, but it feels like in recent months—over the past 15 months, I think—we have turned a corner on that score and, for the first time since the financial crisis in 2008, we are starting to see wages rise above inflation. Ultimately, that is excellent news for people who are moving into the jobs market and for people who are starting off on low salaries.

It must be remembered that none of that success was predicted by commentators before the 2010 general election. I remember in 2009 listening to a Bank of England economist forecast that the incoming Chancellor of the Exchequer would have to deal with unemployment of more than 5 million. In 2011, he repeated that the policies of the Conservative and Liberal Democrat coalition would unquestionably lead to record unemployment and a massive social security problem. That simply did not happen, because of the business-friendly policies that the Government adopted, which increased investment and business growth and saw employment rise in very many parts of the country.

It was a pleasure to sit and listen to the speech by my hon. Friend the Member for Middlesbrough South and East Cleveland (Mr Clarke). I do not believe it can be an accident or a coincidence that his constituency has not traditionally had a Conservative MP, yet after seven years of Conservative employment growth in his area, it elected a Conservative. After seven years, following a major economic meltdown under the previous Labour Government, the Conservatives delivered the job growth in his area that Labour had been incapable of doing for the 13 years that it was in power. We see it not just in Middlesbrough, but in a whole range of seats from Mansfield to Stoke-on-Trent. This new era of Conservative representation in parts of the midlands and the north is a result of this policy, which has helped people to find jobs and improve their lives and the lives of their families. This has been termed the British jobs miracle, because unemployment is now at about 3.8% in the UK, compared with 7.5% in the euro area.

[Neil Gray]

I do not doubt that properly paid work is the best route out of poverty, but when will the hon. Gentleman’s so-called jobs miracle extend to children living in poverty? How can he explain what is currently going on when we see that two thirds of all children living in poverty do so in a working household?

[Alex Burghart]

The hon. Gentleman raises a very good point, but, as I have already said, we had a long period of employment, but with little or no wage increases. We have now started to come out of that period. What he will see is that, if wages and wage growth are maintained in the months and years ahead—as I have no doubt that they will be—we will start to see the number of young people in poverty go down. We will see that their parents have more money because they are in work and their wages are rising above inflation. I am sure that he would accept that point.

[Neil Gray]

Will the hon. Gentleman not accept that, while we wait, children remain in poverty? What are his Government doing? They are continuing to cut universal credit, which is supposed to help move these families away from poverty. Why is this continuing to happen? Why do they have to wait all this time for the never-never of jam tomorrow?

[Alex Burghart]

I do not believe that it is correct to say that the Government are taking money out of universal credit. I am sure the hon. Gentleman remembers the previous Budget when a considerable amount of additional money was put into universal credit. I think that he is, perhaps, slightly out of date on that score.

--- Later in debate ---

[Neil Gray (Airdrie and Shotts) (SNP)]

It is a pleasure to follow the hon. Member for Bexhill and Battle (Huw Merriman). May I again point him to the Scottish Social Security Agency and the way we in Scotland propose to treat people with a terminal illness? I think he will find that quite illuminating, and it has suggestions for this Government.

It is a pleasure to speak for the SNP in this debate. I congratulate the hon. Member for Wirral South (Alison McGovern) on securing it. There have been a number of interesting speeches, not least that of the hon. Lady herself. She set out very well a strong defence of the welfare state. She rightly contrasted how pensioners, other than the WASPI women, have rightly been protected, while others have not. I will develop that point later in my speech. She also mentioned the fact that austerity is a choice, and she was right to draw attention to the 1.6 million food parcels handed out by the Trussell Trust as a stark reminder of the impoverishing failure of austerity. Best of all was her stout and clear argument that lack of income is the driving force behind poverty.

The hon. Member for Copeland (Trudy Harrison) was right to welcome the Government’s cancelling the expansion of the two-child limit, but I question why she does not expect that policy to be scrapped.

I always enjoy listening to the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) in these debates. She rightly asked why we do not hold the social security system in the UK in the same high esteem as the NHS. We should all ponder that, as should some in the fourth estate.

The hon. Member for Truro and Falmouth (Sarah Newton) made a thoughtful speech, but I think that my hon. Friend the Member for Glasgow Central (Alison Thewliss) made the best speech today. It was brilliant and rightly contradicted the Tory rhetoric on the two-child limit, highlighting last week’s report by the Child Poverty Action Group, the Church of England and others. I know it gives her no pleasure—it certainly gives me no pleasure—to say that the report proves that the warnings we gave at the time were correct. No mother—no parent—should have to choose between poverty and an abortion, but sadly that is the stark choice that faces some because of the two-child limit.

The hon. Member for Brentwood and Ongar (Alex Burghart) is simply wrong about universal credit. The last Budget made up for just half the cuts that the 2015 Budget inflicted on universal credit.

The hon. Member for High Peak (Ruth George) was right to highlight the non-financial problems with universal credit and other benefits. The hon. Member for Bexhill and Battle (Huw Merriman) was right to point to the DWP’s influence. Policy drives poverty—we should remember that.

Sadly, so much of the debate has been characterised by raking over decade-old ground rather than addressing the issues that we face today, and I wish that some Members had spent more of our time on the latter. The estimate for DWP spending is still driven by the policies of austerity that have ravaged the Department since 2010. The estimate may have risen by 3%, but, as the Library briefing makes clear, that is largely down to the Department’s accepting greater responsibility for spending that was previously made by other Departments—for example, taking tax credits from HMRC.

Most people who rely on social security do not see any rise in their weekly family budgets. The hon. Member for Ellesmere Port and Neston (Justin Madders) made that point well when he said that 1.9 million people were worse off by £1,000 under universal credit according to the Institute for Fiscal Studies. Family incomes have been slashed, thanks to the austerity agenda that the Tory-Liberal coalition led and the Tories continued after 2015.

Even the modest rises in the state pension leave the UK state pension as one of the most miserly in the developed world. Thousands of people in Scotland and across the UK have been hit by the benefits freeze, the two-child cap, and cuts to disability benefit and universal credit, leading to a rise in food bank use and in-work poverty. That is why we want the UK Government to think again about their budget for the DWP. It is also why SNP Members will vote against the estimate. We do not do so to deny the funding to the Department; we are using the vote as the only blunt instrument we have to protest about the way in which the Department is funded and the way in which the estimates process is scrutinised. In Holyrood, Members can amend the Budget, but that is sadly not the case here.

The Budget allocation will not allow the Department to remove the two-child cap or the benefits freeze, to fix universal credit, or to mitigate the hardship suffered by women born in the 1950s because the state pension age increased without adequate notice or lead-in time.

What is the real world result of the Government’s spending cuts to the Department? It is increased poverty and food bank use. The Trussell Trust, the largest food bank network in the UK, has reported steep rises in demand for its services year on year. In this year’s report, it points to increased food bank use among working families. That should be a stark warning to us all.

The Secretary of State was the first in her role to acknowledge the long-stated link between social security cuts and increased food bank use, but the Government have done little to put the money where it is needed and stop the cuts that hurt the most, such as the benefits freeze and the two-child cap. The investment in universal credit at the last Budget did not even cover the cuts that were inflicted by the disgraceful 2015 Budget, which cut universal credit and other social security benefits to ribbons.

Everything in the estimate before us could be moot as we are going to have a new Prime Minister, a new Chancellor and probably a new Secretary of State for the Department for Work and Pensions by the end of the month. My questions for the two remaining candidates for Prime Minister are these. What are their plans for social security? What are they going to do about child poverty? Are they going to follow the model set out last week by the Scottish Government, with the Scottish child payment? That measure alone, which will be delivered earlier than predicted to tackle the increase in child poverty perpetrated by the UK Government, is predicted to lift 30,000 children out of poverty. The Child Poverty Action Group described that as a game changer in the fight to tackle child poverty, which is quite the contrast from CPAG’s comments on the Tories’ two-child cap:

“You could not design a better policy to increase child poverty than this one”.

Whichever candidate wins, we want to know whether they will follow our example in putting money where it is needed, or whether will they continue with the pernicious cuts to social security we have seen them support since 2010.

It is unlikely that the frontrunner, the former Foreign Secretary, will have the ideological or economic space to address the problems with universal credit, as he will be spending Scottish taxpayers’ money on delivering a massive tax cut that the IFS has said would primarily benefit just the top 8% of earners. Quite how the 4.5 million UK children in poverty will benefit is anyone’s guess, but it is all a guessing game with this candidate. Indeed, yesterday I suggested it might be the Secretary of State’s final outing at DWP questions. Little did I know how prophetic that statement was. Today, we found out that the Foreign Secretary apparently wants to get rid of the DWP altogether. What an absolute farce!

I also raised yesterday the issue of child poverty. The Work and Pensions Secretary said that she saw work as the best route out of poverty. I agree, but it has to be properly paid work and the evidence shows that in-work poverty is rising. Incomes matter, which is why the new Scottish child payment is so important. So is addressing the chronic shortage of social and affordable housing, on which Scotland is leading the way. So is getting more employers to pay the real living wage, on which Scotland is leading the way. Those are just some of the reasons why Scotland has a lower child poverty figure than the rest of the UK.

Sadly, we have so much more to do. The UN special rapporteur on poverty and human rights, Philip Alston, recognised the work that is being done in Scotland to address poverty, but he also pointed to UK social security policies as driving poverty levels in Scotland. The Scottish Government, local authorities and third sector organisations are doing fantastic work to alleviate poverty, but we are pushing against the tide of UK cuts. The problems need to be fixed here.

One of the problems is the five-week wait that is built into universal credit. The waiting period is driving up indebtedness through rent arrears and commercial debt. One way of sorting it could be to use the assessment period for the advance payment of UC proper. If there is an acceptance that people need an advance at the start of universal credit, why say that that money has to be paid back? People cannot be expected to live off fresh air and they should not be expected to prolong indebtedness or financial hardship either. Advance the first payment of universal credit and stop the cycle of hardship. I have already mentioned the two-child cap and the benefit freeze, which, I think we are starting to realise, needs to get sorted. Taken with the five-week wait, fixing them would go a long way to stop the projected rise in poverty.

In terms of treating people with dignity and respect, there is an urgent need to sort out the disability assessment and to ensure there is a “do no harm” approach. Ministers will be aware of the work being done in Scotland to set up the new Scottish social security agency, which is soon to take responsibility for personal independence payments. One of the things we have confirmed we will do is to ensure all medical information about the applicant is available at the application stage, so as to avoid the need for the face-to-face assessments that so many disabled people find demeaning and irrelevant. It is hoped that by doing so we will cut the staggering appeal rights currently seen in the UK system, as we will get the decision right first time. The current Minister for Disabled People, Health and Work, the hon. Member for North Swindon (Justin Tomlinson), once said from the Back Benches that he was sympathetic to that idea. I hope he might be influential in the Department now in looking to follow Scotland’s lead in this area.

The pensions landscape still needs to be properly mapped out. I have repeatedly raised the issues faced by the 1950s-born women. I still believe that UK Ministers have an obligation to act, but we continue to be stonewalled. One issue picked up this morning, in a roundtable that my right hon. Friend the Member for Ross, Skye and Lochaber (Ian Blackford), my hon. Friend the Member for Paisley and Renfrewshire South (Mhairi Black) and I had with pension stakeholders, was lost pension assets. The Association of British Insurers and the Pensions Policy Institute analysed that relatively recently and found that there are 1.6 million lost pension pots, averaging £13,000 each. In total, about £20 billion is unclaimed. Astonishingly, those figures are for defined-contribution schemes alone. Obviously, defined-benefit schemes are harder to analyse, but the total is expected to be far in excess of the £20 billion unclaimed from DC schemes.

What I find most frustrating is that, although the industry has been trying hard to return those assets to their owners, the UK Government have not been terribly helpful in providing the necessary information to allow it to do so. I hope that changes. Phoenix, one of the contributors to our meeting this morning, spent two years researching lost pension pots and managed to reunite people with £13 million from more than 2,300 pots. Clearly, the UK Government need to look at what they can do to help the industry, as we are talking about substantial amounts of money.

We await publication of the pensions Bill. I hope there is serious cross-party work to advance key issues such as the pensions dashboard and our idea for an independent pensions commission.

Sadly, this debate has shown that although there is general consensus on the pensions scene, there is very little in other areas of social security—there are some exceptions—that we agree on across the House. However, the facts speak for themselves. When we invest in families and ensure they receive proper support, poverty drops. Poverty is policy driven, and right now UK policy is impoverishing. That is why we cannot support these estimates this evening.

--- Later in debate ---

[Will Quince]

With respect, I will not give way to Members who have not been present for any of the contributions to the debate.

In terms of supporting victims of domestic abuse, we want staff to be able to better identify, refer and support those in need.

We worked with the Ministry of Housing, Communities and Local Government on the commitment to end rough sleeping through the homelessness and rough sleeping strategy and the Ministry of Justice to ensure prison leavers have access to welfare support from day one. Only last week the Secretary of State announced an extension to the UC pilot in HMP Perth and HMP Cornton Vale.

[Neil Gray]

I thank the Minister for giving way and will pass on the intervention from my hon. Friend the Member for Central Ayrshire (Dr Whitford). Will he give separate payments to women who have suffered domestic violence?

[Will Quince]

As the hon. Gentleman knows, split payments are available. I know the Scottish Government are looking at split payments by default, and that is an area I am looking at very closely indeed. It comes with huge complexities, as indeed the Scottish Government recognise, and we are working very closely with them. The Secretary of State has done a huge amount of work in this area—we would expect nothing less from a former Home Secretary who has done an awful lot of work around domestic abuse. So this is an area that I am looking at very carefully; I am conscious of it and am very happy to commit to continue to work with the Scottish Government to try to find a solution to what is a very complex issue.

Supporting the most vulnerable in society is at the very heart of our compassionate Conservative Government and my Department does exactly that.

--- Later in debate ---

[Will Quince]

I have taken numerous interventions already, Madam Deputy Speaker, and I stress that the point of a debate is actually being here to take part in it.

These are the reasons that our labour market is outperforming those of many other developed countries. More people have moved into work in the UK since 2010 than in France, Spain, Ireland, the Netherlands, Austria and Norway combined.

[Neil Gray]

rose—

[Will Quince]

We are at record levels of employment and, once fully rolled out, universal credit will support another 200,000 people into work and help those already in work to increase hours. But we do not want people to have just any job; we want them to have good jobs where they are able to progress, and universal credit will enable this while providing an economic benefit of £8 billion a year to our economy and saving the Exchequer more than £3 billion annually.

But this is not “job done”. I know as well as anyone the importance of supporting people into work, particularly among vulnerable groups. That is why we have worked hard to create a safety net that not only supports people when they fall on hard times but gives them a hand up. That is vital. We are spending more than £55 billion this year to support disabled people and those with health conditions. That is more than any Labour Government did. Disability benefit spending will be higher in every year to 2023 than it was in 2010. Under universal credit, disabled claimants who cannot work will receive an average of £100 more each month than under the legacy system. So we are supporting those who have worked their whole lives and paid into our social security, and who now deserve to enjoy their retirement. We created the triple lock on state pensions, which has increased the amount of the basic state pension to almost £1,600 more than it was in 2010. We are further protecting the poorest pensioners through pension credit. This means that in total we spend more than £120 billion on benefits for pensioners in this country. As a result, pensioner poverty is now close to historic lows, which is where we want to keep it.

Unemployment and Autism

Neil Gray Excerpts

Tuesday 2nd July 2019 Commons Chamber

[Marion Fellows]

I thank my hon. Friend for her intervention. I do agree. In fact, there are many occasions when this Government could follow the excellent example of the Scottish Government, but in this case it could prove especially fruitful.

Not all jobs are suitable for individuals with autism spectrum conditions, as a result of their own individual barriers. These are common symptoms of ASCs. It is accepted that ASCs will result in individuals experiencing strong resistance to change and poor social communication and interpersonal skills. They will struggle in acclimatising to new routines and procedures. However, this should not prevent them from accessing employment: it means that we need to change our approach within the workplace.

[Neil Gray (Airdrie and Shotts) (SNP)]

I congratulate my hon. Friend on securing this debate and on the way in which she is presenting her case. As well as the barriers of access to employment that she is speaking about, there are barriers of access for people with autism going about their daily lives in general. Does she agree that Hope for Autism, which is based in Airdrie but serves the entirety of North Lanarkshire, is an example of a specialist local organisation doing fantastic work to help young people with autism, and their families, not just in accessing work but in being able to cope with the barriers that they face?

--- Later in debate ---

[Justin Tomlinson]

The chair of the all-party parliamentary group on disability has highlighted two incredibly important asks of all Parliaments and parliamentarians, and I wholeheartedly agree that they should all have that training, and that they should all sign up to Disability Confident. Many parliamentarians have done so and many enthusiastically support both those campaigns, but it does no harm to remind people that, even with busy diaries, that is incredibly important.

The majority of the speech of the hon. Member for Motherwell and Wishaw focused on employment opportunities, so that is where I will start. In the jobcentres, we are grateful for the work of the Autism Alliance, which helped develop the disability toolkit, providing comprehensive information on autism and hidden impairments. We also now have the bite-sized autism awareness learning that jobcentres are looking at. From that, many examples of good practice have developed locally, which we are sharing across the jobcentre network. They include calm and quiet sessions for claimants.

We also have the disability passport, “About Me”, which encourages disabled claimants to disclose their disability and health conditions at an earlier stage. That improves communication, ensures reasonable adjustments in advance and allows individual challenges to be explained only once. That issue was clearly highlighted in the hon. Lady’s speech. We have done more intense training on autism and hidden impairments for 1,000 of our frontline staff to ensure that there is a high level of understanding in every jobcentre. We will continue to do that, and that was one of the hon. Lady’s asks. I would like to invite her to meet me and my team to look at that particular area so we can have confidence that we are doing everything we reasonably can in all jobcentres.

As part of our support for people who could be classed as being further away from the workplace, we have: universal credit personalised support, which could simply be signposting following the first conversation; moving on to the Work and Health programme; the personalised support package, which now includes 800 disability employment advisers and leaders; or the intensive personalised employment programme, which will be launched at the end of the year. The last is highly personalised and tailored to the individual’s needs. That is important, because every autistic person experiences autism differently and many have complex needs or other conditions, such as a learning disability or a mental health condition, so the programme has to be tailored and personalised.

One of the best levers that we have as a Government is the Access to Work programme. Again, while we celebrate the fact that 33,800 people—a record number, up 13%—benefited from Access to Work last year, as with the labour force statistics, we cannot record autism. However, once that comes in to the labour force statistics, we will also have it within Access to Work. I know that it is not an exact comparison, but last year there was an increase of 22% in claimants with a learning disability where there was a crossover. There was also a 28% increase in young claimants who benefit from the Access to Work scheme. That is important because Access to Work has only recently broadened out from simply supporting people with a physical disability or sensory impairments, and we have now stepped up significantly support for mental health, learning disability and autism.

However, it is a journey and we have a real commitment to go much further. We are working with organisations such as the Autism Alliance and Exceptional Individuals to ensure that our staff have specialist knowledge, so that when they talk to employers and the potential or existing employee about how we can provide support, we have the best knowledge of the available technology and the way in which support workers can help, particularly in the interview process. Probably the most powerful part of the hon. Lady’s speech was about interviews and adapting the interview process. I have employed disabled people. I understand that interviews are a strange old process, because they bear little relation to what happens next and generally everybody just claims to be very active at sport. The real question is how they will fit those roles. We talk to employers who are struggling to fill skills gaps about being a little bit smarter. Also, through the Access to Work programme, we can look at travel, which is important, particularly if people are anxious and would find public transport difficult. We will be doing far more.

We are looking to build evidence in this area. We are working with a supported business alliance—57 supported businesses across the country—to provide a greater level of additional support. In return, we can gather the evidence to see how we can break down the barriers and provide long-term sustainable opportunities with career progression.

[Neil Gray]

As had been said, I appreciate the constructive way in which the Minister is responding to the debate. Alongside the barriers that people with ASCs have to the workplace, they are also, sadly, more likely to be exploited. One of my constituents was affected by unpaid work trials in B&M Stores. In light of this debate, I wonder whether the Minister might reconsider the Government’s opposition to the 10-minute rule Bill from my hon. Friend the Member for Glasgow South (Stewart Malcolm McDonald) to ban exploitative unpaid work trials, so that people with autism and Asperger’s, such as my constituent, are not exploited in such a way again.

[Justin Tomlinson]

I am conscious of time, so I will have to look into the details. It is right that we absolutely have to do more to enlighten businesses of all sizes about the opportunities. Small changes and good practice can benefit not just individuals with autism, but the organisations that take them on.

This is my second time as Minister for Disabled People and I am very proud that, in the final few weeks last time, I was able to push through the opening up of disability apprenticeships, removing the need to get a grade C in GCSE maths and English for people who would qualify under the disability apprenticeship. That is an important way that we, as a Government, are trying to remove barriers, but we must look at providing additional support within the workplace to go beyond the interview, so that people have an opportunity to demonstrate their skills.

Through our Disability Confident campaign, which now has more than 12,000 businesses of all sizes signed up, we are looking to share best practice. I think we can go further than that, not just by recruiting more organisations to the Disability Confident campaign, but by looking at organisations such as the Health and Safety Executive. To a certain extent, that will help support the point made by the hon. Member for Airdrie and Shotts (Neil Gray). It is very proactive in engaging with businesses on safety, so it is a given that the workplaces will have a safe environment. We are world-leading on this—other countries look to our expertise—but we need to do the same on health. That includes empowering small and medium-sized businesses in particular that do not have personnel or HR departments, so that they can have the skills and the confidence to make small, reasonable adjustments. That would be a win-win for all.

I had the pleasure on Friday, as part of Employability Day, of meeting employers and individuals who had overcome those barriers. That was transformational for those individuals who were enjoying the opportunity to contribute, and to the employers who had struggled to fill gaps and were now benefiting as an organisation.

Oral Answers to Questions

Neil Gray Excerpts

Monday 1st July 2019 Commons Chamber

[Mr Speaker]

With commendable brevity, I feel sure. Neil Gray.

[Neil Gray (Airdrie and Shotts) (SNP)]

Research released last week from the Child Poverty Action Group and the Church of England shows that women are being forced to choose between poverty and an abortion because of this Government’s two-child cap—that is the reality facing families with three or more children. It appears unlikely that the Secretary of State will face another Work and Pensions Question Time, so will she make it her legacy to scrap the two-child cap and avoid impoverishing half of all children in those families?

[Amber Rudd]

I will try not to be distracted by the hon. Gentleman’s slightly personal remarks. He might know that I visited Scotland last week, and the Scottish Government have taken their own steps on what they feel is the way to address child poverty. Those of us on the Government side of the House feel that the best way to address child poverty is to help more people into work. I am proud of the fact that there are now 1 million more people in work and that over 600,000 children are no longer in houses where no people work.

[Neil Gray]

I note that the Secretary of State did not answer my question. I would like to compare and contrast, because CPAG has said of the two-child cap,

“you could not design a policy better to increase child poverty”,

but last week it described the new Scottish child benefit, to which the Secretary of State referred, as

“an absolute game changer in the fight to end child poverty”.

Therefore, on the 20th anniversary of the reconvened Scottish Parliament, is this not yet another example of where Holyrood empowers, Westminster impoverishes?

[Amber Rudd]

Again, I point to the fact that there are different ways of addressing poverty, both child poverty and family poverty: one is to hand out money, which is what the Scottish Government have chosen to do; and another is to focus, with laser-like attention, on ensuring that we build the economy and create employment and that there are good jobs so that people can support their family.

Local Housing Allowance: Supreme Court Ruling

Neil Gray Excerpts

Thursday 13th June 2019 Commons Chamber

[Will Quince]

My hon. Friend is right that we are taking action to build the homes that our country needs. The LHA rate is an issue in so many cases because of supply and demand. Demand massively outstrips supply in certain areas, so I am pleased by the action that Cheltenham is taking with his support.

[Neil Gray (Airdrie and Shotts) (SNP)]

I pay tribute to Ms Samuels, who brought her case as far as the Supreme Court. Hopefully her struggle will result in change so that others do not have to go through this.

This case should be a wake-up call for many local authorities in how they process homelessness applications, while acknowledging that Scotland has much stronger homelessness legislation. Local authorities have been left in a very difficult situation because of this Government’s policies, which drive cases like that of Ms Samuels. Local housing allowance rates have been frozen at 2015 levels by this Government. Why will that freeze continue into next year? The Minister simply cannot say that this is about not wanting to subsidise the private rented sector, because the Government are actively doing that by not building social housing.

In the four years to 2018, Scotland delivered 50% more affordable housing units per head of population and—this is the important one—five times more social rented properties per head of population, and more in total, than England. The Scottish Government are also spending £12 million on discretionary housing payments to mitigate the Government’s freeze on benefits such as local housing allowance and £50 million to mitigate the bedroom tax.

A perfect storm has led to so many of us having cases like that of Ms Samuels at our surgeries—punitive, arbitrary and punishing cuts to social security, including housing benefit, coupled with rent increases and a devastating under-supply of social housing. When will the Government wake up to the crisis they are causing?

[Will Quince]

Despite the freeze in Scotland, we have seen LHA rates rise. One rate rose in 2017-18, three rates rose in 2018-19 and 16 rates rose in 2019-20. The hon. Gentleman knows me well enough to know that I am looking at various options in this area ahead of potential spending review bids. The freeze comes to an end next year, and I look forward to working with him.

Inequality and Social Mobility

Neil Gray Excerpts

Wednesday 12th June 2019 Commons Chamber

[Amber Rudd]

I want to make some more progress.

We continue to look for ways to help people out of poverty, which is why we have acted to increase the incomes of the poorest in society. My right hon. Friend the Chancellor has injected an extra £10 billion into universal credit since 2016, and that meant we could increase the universal credit work allowance by £1,000 in April, providing extra cash in the pockets of hard-working people in 2.4 million households.

[Neil Gray (Airdrie and Shotts) (SNP)]

While we all accept that the Government have taken some steps—I pay tribute to the Secretary of State for making some changes to universal credit since she has taken office—does she accept that the interventions from the Chancellor at the last Budget do not even make up for the cuts in the 2015 Budget?

[Amber Rudd]

The hon. Gentleman must acknowledge, as I said earlier, that we took on an economic crisis in 2010 that required some reduction in spending, and those changes allowed us to stabilise and grow the economy. There has now been an acknowledgment that some of that money can be put back, and I am pleased that the Chancellor was able to support us in doing that.

This Government introduced the national living wage, providing the biggest pay rise for workers in 20 years, and increased it this year to £8.21 an hour, and we have also increased the personal tax allowance to £12,500. We are acting to increase female employment and economic empowerment, reaching out to marginalised women and trying to eliminate the gender pay gap. We are spending billions to ensure that opportunity and growth are spread throughout the country through our stronger towns fund and our transport investments, but we will not stop there. We have committed to finding new and better ways to analyse and tackle poverty in this country.

The Social Metrics Commission’s “A new measure of poverty for the UK” report, which the hon. Member for Wirral West mentioned, makes a compelling case for why we should look at poverty more broadly to give a more detailed picture of who is poor, their experience of poverty and their future chances of remaining in poverty or falling into it. We are working with the commission and other experts in the field to develop new experimental statistics to measure poverty, which will be published in 2020 and, in the long run, could help us to target support more effectively. It is vital that we have evidence on the effects of poverty in order to tackle it, and in the run-up to the spending review we will examine what more can be done to address poverty, particularly child poverty, and to support social mobility.

--- Later in debate ---

[Neil Gray (Airdrie and Shotts) (SNP)]

I am grateful for the opportunity to take part in this important debate, and I thank the Opposition for moving the motion.

The IFS’s recent report, “Inequalities in the twenty-first century”, which partly prompted today’s motion and debate, states:

“Too often the debate takes place in silos, focusing on just one type of inequality, a specific alleged cause or a specific proposed solution.”

Indeed, looking back at debates in this House over the past few years—when we had the time to divert our attention from the Government’s Brexit shambles—there have been many discussions on issues such as changes to housing benefit, scrapping student nurse bursaries, freezing working-age benefits, the impact of the state pension changes on women born in the 1950s, income tax changes that disproportionately benefit those on the highest incomes, and universal credit, which in itself covers a plethora of issues that could be the focus of this debate—the two-child limit, the five-week wait or the cuts to disability premiums. Although Members can argue back and forth, as they have done and will again, about the merits and demerits of these individual policies and others, what connects these disparate issues is a sense that the UK Government’s priorities are not geared to tackling inequality across these isles. The Secretary of State is right to say that we all came into politics to improve the lives of others, but we differ on the route to improving people’s lives. The evidence shows that the Government are not tackling burning injustices; they are fanning the flames with petrol.

This debate was originally scheduled for 22 May, which would have been apt as that was also the day when Philip Alston, the UN rapporteur on extreme poverty, released his final report on the impact of austerity and human rights in the UK. If anything, however, having the debate today makes it even timelier, given that the UK Government’s denial and abnegation of the report’s findings have been almost as concerning as the report itself. We must remember what Mr Alston actually said:

“The bottom line is that much of the glue that has held British society together since the Second World War has been deliberately removed and replaced with a harsh and uncaring ethos.”

It seems clear that, collated together, the issues I mentioned earlier, and others, have contributed to some of the stark reading contained in the rapporteur’s report. I hoped that, given the time that has now passed in which to reflect on Mr Alston’s findings, the Minister or the Government would offer a clearer outline of what the Government intend to do about the concerns raised, today or in the near future. Sadly, that has not been offered.

We contrast what we hear in the report about the UK Government’s issues with Mr Alston’s conclusions about the devolved Administrations. He said:

“Devolved administrations have tried to mitigate the worst impacts of austerity, despite experiencing significant reductions in block grant funding and constitutional limits on their ability to raise revenue. Scotland and Northern Ireland each report spending some £125 million per year to protect people from the worst impacts of austerity and, unlike the United Kingdom Government, the three devolved administrations all provide welfare funds for emergencies and hardships.

But mitigation comes at a price, and is not sustainable. The Scottish Government said it had reached the limit of what it can afford to mitigate, because every pound spent on offsetting cuts means reducing vital services.”

Those are Mr Alston’s conclusions.

So many factors can directly and indirectly determine a person’s life chances, including family income, status and health. Although Governments cannot override or entirely supersede all these factors, they can and must try to put in place measures that at the very least do not widen or exacerbate them. Unfortunately, the UK Government’s record in the areas that can determine this appears to show that many of their measures would appear to do just that. Page 6 of the IFS report shows that there has been a sharp rise in the incomes of the highest earners, with the incomes going to the top 1%—the richest in this country—now being 8% of the total incomes, which represents an increase from 3% in 1970. The average pay for a chief executive officer in a FTSE 100 company is now 145 times higher than that of the average worker in those same companies—increasing from 47 times higher in 1998—while household earnings have stagnated at the bottom end of the income distribution. After adjusting for inflation, the lowest earning households today can earn little more than their counterparts did in the mid-1990s.

No one policy can end inequality or progress social mobility, which is why it is essential that all these areas—taxation, income distribution, social security, education, childcare and other policy areas—are looked at collectively and cognisance is taken of how interconnected and crucial a role they play in ensuring that future generations are more equal.

I wish, therefore, to focus on education, social security and tax changes, and policies directly about or impacting the state pension, as I believe that it is only by ensuring that those starting out have the opportunity to achieve all they can, that those who find themselves falling behind have a safety net that they can rely on and that those who have worked hard and contributed to the system throughout their lives are duly rewarded can we address inequality and stagnant social mobility.

Education is clearly key to tackling poverty, which is why the Scottish National party in government has made closing the attainment gap its absolutely priority. This has led to recent statistics showing a record high for school leavers going to positive destinations. For those who have chosen the destination of higher education, there are free tuition fees, which the Social Mobility Commission “State of the Nation” report acknowledges have

“Contributed to the increased number of disadvantaged people attending university.”

However, for those who have chosen instead to enter the world of work straight from school, the UK Government’s age-discrimination policies in respect of national living wage entitlement make life more difficult, as many find themselves doing the same job as their colleagues but for far less pay.

The Scottish Government’s “Every child, every chance: tackling child poverty delivery plan” contains a detailed and ambitious plan for reducing child poverty rates and places education at the forefront of this effort by addressing some of the issues that directly and indirectly affect a child’s chances of getting the best start in life, through initiatives such as a new minimum school clothing grant payment to help low-income families to have more money for school uniforms and £1 million of new practical support for children who experience food insecurity during the school holidays. The Social Mobility Commission acknowledges that these plans are made more difficult in Scotland due to “UK-wide benefit changes”. It is to some of those changes that I shall now turn.

The 2015 Budget announced some of the most punitive cuts to social security in recent memory. We are now starting to see those cuts actively reverse previous reductions in child poverty. The Budget saw the removal of the ESA work-related activity group and the cuts to universal credit work allowances, and the introduction of the two-child policy and a harsher benefit cap, as well as the benefits freeze. The freezing of benefits has made it almost impossible for those already struggling the most to focus on long-term advancements and improvements in their job prospects, their life chances, or their family’s wellbeing. Instead, they have to focus on month-to-month survival, with no certainty about whether they will have enough for the bare essentials.

[Alison Thewliss (Glasgow Central) (SNP)]

My hon. Friend is making a good point. Does he agree with the Church of England analysis that a single parent with three children who works 16 hours at the Government’s pretendy living wage would now need to work 45 hours just to make up the cuts from the two-child cap?

[Neil Gray]

I absolutely agree, and that is clearly impossible. Policies such as the two-child limit, on which my hon. Friend has been a doughty campaigner—she has led the campaign against that pernicious policy—affect the life chances of all members of the family. For the parents, it may mean increased focus only on finding the bare essentials, which for the children means less money and less time for sports, travelling, holidays, extracurricular activities and other factors that play an often unacknowledged or underplayed role in equipping children with the skills and experiences that will prove useful later in life. Often, the focus in these debates is solely on the income side of the equation, and less attention is given to those extracurricular activities and the often-ignored life-chances elements, but it is worth noting that the Child Poverty Action Group’s most recent report said that the removal of the two-child limit or the benefit freeze would be the best way to stop any increased rises in child poverty.

Housing costs have become the biggest worry for many up and down these isles, which is why the Scottish Government have embarked on an ambitious programme of council house building. Since 2007, some 86,000 affordable homes have been built and 59,000 homes have been built for social rent, and they are on course to reach their target of 50,000 in the lifetime of this Holyrood Parliament. The Scottish Government have also ensured that discretionary housing payments are available for those impacted by the bedroom tax and that the housing element of universal credit can be paid direct to the landlord. Although that is beneficial for those who choose that option, one problem I have been made aware of from recent casework is that when the landlord is the local authority, the Department for Work and Pensions takes no cognisance of when the rent is due to the council, meaning that housing payments are often made after the rent was due, leading to constituents being threatened with eviction proceedings by the landlord. I have raised that issue previously and hope that Ministers will look into it.

If we look at those approaching retirement age, or who are already there, we see that the Government’s recent announcement of changes to pension credit entitlement mean that some couples could lose out on up to £7,000 a year, because if one partner is under 65 they will have to claim universal credit instead. The longest running issue in this policy area, and on which the Government have shown little sign of wishing to help, is that of women born in the 1950s and the delays and changes, with little or no notice, to their pension entitlement. The issue has been debated many times in the Chamber already, and I do not wish to go over that ground in any great detail, but such policies mean that inequality is being exacerbated for people at a time of their life when they are least able or likely to be able to rely on work or education to assist them. I hope that we will have a chance to discuss Mr Alston’s report in more detail, but it would have been remiss of me not to highlight some of the aspects I have raised today.

[Vicky Ford (Chelmsford) (Con)]

On the Alston report, the UN special rapporteur spent exactly 11 days in the UK. Is that enough to get a clear picture of our country?

--- Later in debate ---

[Neil Gray]

I think it is; Mr Alston’s report was comprehensive and spoke to the issues that we see in our surgeries daily. I invite the hon. Lady to Glasgow, where Mr Alston spent much of his time, and to which he dedicated much of his report, to see the impact of the problems I mentioned.

[Amber Rudd]

Mr Alston, of course, spent two days in Scotland, to follow up on the point made by my hon. Friend the Member for Chelmsford (Vicky Ford). I refer the hon. Member for Airdrie and Shotts (Neil Gray) to the leader in The Times of 25 May, which said:

“The failings of Mr Alston’s report are legion.”

It referred to his report as “nonsense”, and said:

“The government is vulnerable to many criticisms in economic and welfare policy”—

a point that the hon. Gentleman often throws at me—

“Yet poverty in this sense does not exist in Britain in the 21st century.”

I urge him to get a copy and read it later.

[Neil Gray]

The Secretary of State needs to look at the report and realise why Mr Alston was able to come to his conclusions on the evidence that he found during his visit to this country, rather than doing what she and her colleagues have done up to now: report personal attacks against a UN rapporteur who visited this country to draw conclusions about poverty and human rights.

[Chris Stephens (Glasgow South West) (SNP)]

rose—

[Neil Gray]

I will take a last intervention.

[Chris Stephens]

I thank my hon. Friend for being most generous in giving way. Would he be surprised to hear that this morning, in the Select Committee on Work and Pensions, a Minister stated that the Department’s policy is now that it regrets the inflammatory language in its response to the rapporteur’s report and is taking that report seriously?

[Neil Gray]

I would be very interested to see the transcript, because that directly contradicts what the Secretary of State just did to me in her intervention. I would be very interested to see what was said in more detail.

There is no doubt but that the Institute for Fiscal Studies has blown a rather wide hole in the Tory rhetoric around inequality in the United Kingdom. Its report can be complemented by so many others—from the Trussell Trust, the Joseph Rowntree Foundation and the Child Poverty Action Group, to name just a few of the expert charities highlighting how the UK Government’s policies are impoverishing people across the UK. That is why we support the motion. I hope that the Government will finally wake up to the social destruction that they are causing, will act, and will no longer take their path of austerity.

[Several hon. Members rose—]

--- Later in debate ---

[The Parliamentary Under-Secretary of State for Education (Nadhim Zahawi)]

I welcome the opportunity to respond on behalf of the Government. I was sorry to hear the hon. Member for West Ham (Lyn Brown) accuse the Government of not responding to the report of the UN rapporteur. That is not true; we have responded. I was also sorry to hear her exploit Allie, an 18-year-old, in an attempt to weaponise this issue, when we have heard really thoughtful contributions from other colleagues. Labour employs the politics of division; it was sad to see that today.

I thank colleagues who have spoken, including the hon. Member for Airdrie and Shotts (Neil Gray), my right hon. Friend the Member for Putney (Justine Greening), the hon. Member for Kingston upon Hull West and Hessle (Emma Hardy), my hon. Friend the Member for Chichester (Gillian Keegan), the hon. Member for Bradford South (Judith Cummins), my hon. Friend the Member for Chelmsford (Vicky Ford), and the hon. Members for Birmingham, Edgbaston (Preet Kaur Gill), for Leigh (Jo Platt), for Battersea (Marsha De Cordova), for Oldham East and Saddleworth (Debbie Abrahams), for Glasgow North East (Mr Sweeney), for Mitcham and Morden (Siobhain McDonagh), for Bedford (Mohammad Yasin), for Glasgow East (David Linden), and for Ellesmere Port and Neston (Justin Madders).

Many of the contributions this afternoon were about the long-term issue of delivering social mobility. As Under-Secretary of State with responsibility for children and families, I will naturally focus in my speech primarily on the work of my Department. You will not be surprised to hear, Madam Deputy Speaker, that I believe that one of the most effective means of reducing inequality is education. As someone who came to these shores unable to speak a word of English, I know at first hand how education can change lives and truly open doors. Everyone has the right to a good education, regardless of their circumstances.

Social mobility, tackling inequality and social justice are rightly critical priorities for my Department and of course my Government as a whole. That is why, for the Social Mobility Commission, we have recruited a fantastic chair in Dame Martina Milburn, along with a board of commissioners each with a unique experience of social mobility. I will say a few words about their vital work.

At the end of April, the commission published a comprehensive “State of the Nation” report which shines a light on where the Government, businesses and employers can continue to raise the bar for everyone living in this country.

[Neil Gray]

Will the Minister give way?

[Nadhim Zahawi]

If I have time at the end, I will happily take an intervention.

We welcome the commission’s thorough analysis and its efforts to promote social mobility and social justice across the United Kingdom, and we have therefore awarded it £2 million to undertake further work on that agenda. Indeed, despite some claims to the contrary, social justice is already an intrinsic part of the commission’s role. It is already concerned to help the most disadvantaged in society and to ensure that someone’s background does not determine future chances in life.

This Government share the view that everyone should have the chance to fulfil their potential. That is why we are taking action across the whole Government in order to make real progress.

--- Later in debate ---

[Nadhim Zahawi]

I will try to take some interventions at the end. I want to get through my remarks and to address some of the questions asked of me.

In 2014, we extended benefits-related free meals to cover further education—not something that the Labour party had contemplated—and introduced universal infant free school meals, benefiting a further 1.5 million infant pupils. In 2018, we introduced new eligibility under universal credit, and we estimate that by 2022 more children will benefit from free school meals than under the previous benefits system. Such efforts are targeted at the root causes of poverty and disadvantage.

Improving this country’s education system starts in the early years—Martina Milburn focused on that in her report. We have already made progress in closing the gap that emerges between disadvantaged children and their peers: 71.5% of children achieved a “good level of development” in 2018, up from 51.7% in 2013. Despite that very encouraging progress, far too many children still start school behind their peers, in particular in language development, which a number of colleagues mentioned. We have set out an important ambition to halve, by 2028, the proportion of children finishing their reception year without the communication and reading skills that they need.

To tackle that, this year alone the Government will spend about £3.5 billion—yes, Mr Deputy Speaker, you heard me right—on early education entitlements, which is more than any previous Government have spent. Our early years social mobility programme, backed by more than £100 million of investment, includes a professional development programme for early years practitioners, who will shape those little ones to make the most of their lives as they become adults; and work with Public Health England to train 1,000 health visitors to identify speech, language and communication in families who need that additional help. We will soon launch a home learning environment campaign, because what happens in the home in the earliest years has a huge impact, and there are many opportunities to help parents to support their children to learn—to have the confidence to help their children to learn better and faster. I look forward to working with hon. Members across this House to ensure that we make the most of the very significant potential of that campaign to help disadvantaged children.

This Government have focused on raising school standards because we know that what happens in our classrooms is critical to reducing inequality. There is nothing moral or decent about crashing an economy and leaving the most vulnerable people behind. That is why we are targeting extra support at the areas of greatest challenge and least opportunity, to raise standards and attract great teachers to our primary and secondary schools. This has helped to ensure that, as of December of last year, there are 1.9 million more children in good and outstanding schools compared with when we came into office in 2010, representing 85% of children, compared with just 66% in 2010. That is partly down to our reforms.

I am pleased to say that this Government have also made significant progress in closing the opportunity gap with regard to education. The difference in attainment between disadvantaged pupils and their peers has fallen across all stages of education. Commenting on the changes we have made to the system, including the pupil premium, the Institute for Fiscal Studies, which has been mentioned a number of times today, said:

“A system that was substantially skewed…towards the better off is now, if anything, skewed towards the least well off.”

It also said:

“Reforms since 2010 are likely to have increased total funding in favour of pupils from poorer backgrounds.”

Our efforts do not stop there, when school comes to an end. To tackle inequality, everyone must have the right level of ongoing support to help them on a path to a skilled job, whether via university or a more practical, technical path. That is why widening access in higher education to ensure that an academic route is open to all is a priority for this Government, as shown in the recent report by Philip Augar.

[Neil Gray]

Will the Minister give way?

[Nadhim Zahawi]

I have said that I will at the end when I have a bit of time.

In 2018, 18-year-olds from disadvantaged backgrounds were proportionally 52% more likely to go to university than they were in 2009. Higher education providers have committed to spend £860 million in 2019-20 on measures to improve access—up significantly from £404 million; in fact, this is more than a doubling since 2009. This Government have also embarked on a long-overdue overhaul of technical education, backed by significant investment. Over 1.7 million people have started an apprenticeship since May 2015. Alongside this, we are introducing T-levels, which will offer a rigorous technical alternative to academic education, available to all.

On children’s social care, this Government take the view that all children, no matter where they live, should have access to the support they need to keep them safe, provide them with a stable and nurturing home, and overcome their challenges to achieve their potential. This Government are committed to improving outcomes for children in need of help and protection. That is why, owing to the work of my Department, my officials and all our teams, and of course all the brilliant social workers on the frontline, our children’s social care reform programme is working to deliver a highly capable, highly skilled social work workforce, with high-performing services everywhere and a national system of excellent and innovative practice.

It is both an economic and moral imperative that we ensure that the skills system works for all—my right hon. Friend the Member for Putney spoke eloquently about why the system really matters—and that it does so up and down the country. That is why we are taking action in every region, at every stage of a young person’s life, to close the opportunity gap. We are targeting extra support at some of the poorest areas of the country through our £72 million opportunity area programme and £24 million for Opportunity North East.

Members made a number of points that I would like to address. The hon. Member for Mitcham and Morden asked how many academies are in debt. I will be happy to respond to her question in writing, but I can say that the reforms of the last eight years show that autonomy and freedom have allowed the best leaders and teachers to make the right decisions for their pupils to reach their full potential.

The hon. Member for Glasgow East rightly held us to account for our own behaviour in this place. There really should not be any unpaid internships. I remind colleagues of the care leaver covenant, which all Departments have signed up to, meaning that we offer 12-month paid internships to those most vulnerable children who, through no fault of their own, have had to be taken into care.

The hon. Members for Mitcham and Morden and for Bradford South attacked the Government about what steps they would be taking to support children who live in food insecurity. I remind them that we are supporting more than 1 million children with free school meals and investing up to £26 million in school breakfast clubs, providing approximately 2.3 million children aged four to six with a portion of fresh fruit or vegetables each day.

Invisible Disabilities and Accessibility Challenges

Neil Gray Excerpts

Wednesday 5th June 2019 Commons Chamber

[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

It is a real pleasure to respond to this proactive and constructive debate. Until the last two, the majority of speakers stuck to the spirit of this incredibly important subject, and I know that people worked incredibly hard to get this vital debate secured through the Backbench Business Committee. First, I say to the hon. Member for East Lothian (Martin Whitfield), “Yes, yes and yes.” How about that? There are not many debates in which a Minister can just totally and whole- heartedly agree.

I had a stroke of luck, because on Saturday a Red Box was dispatched to my house. We knew this debate was coming up, so a 3,500-word draft speech was prepared and there was a lot of briefing on what subjects would be covered. I thought that the best thing to do was to pop the kettle on, have a cup of tea and look at something else first. As I did so, I found an invitation to a meeting of the all-party group on this very subject on Tuesday. As a matter of luck, I was therefore able to attend a brilliant meeting to discuss exactly what would be coming forward. I had further luck, as the various areas of priority for us were then connected to three further meetings I had later in the week, prior to this debate, and I will be covering all those in a little more detail.

There is a huge amount of respect for the hon. Gentleman, who has built a brilliant reputation in this area for a long time, both in his role before he came to the House and in the House. He is widely respected and he is right to recognise the progress that has been made since the Equality Act 2010. I pay tribute to the Labour party for its work in that area. Our Government has rightly continued, as I am sure all future Governments will, to work with stakeholders to build on that incredibly important step, which does make a real difference.

The hon. Gentleman is right to highlight that we need to improve awareness. He talked about how 93% of people who challenge feel that they are doing the right thing because they want to stand up for those who are marginalised in society, and I am acutely aware of that point. This was summed up by an incident I saw where someone with a disabled autistic daughter parked in a disabled parking space, with a blue badge, yet received abuse.

It was not a one-off—I am sure it happens all over the place. On that stat—93% of people would challenge someone—they probably feel that they are doing the right thing, but because of the lack of awareness and the additional challenges of hidden disabilities, society is creating awkwardness and putting people off and that is affecting people’s lives.

I shall come shortly to Grace, the inspiration, but first let me whizz through some of the excellent speeches and respond to them directly. My hon. Friend the Member for Chatham and Aylesford (Tracey Crouch) has done brilliant work, both in her constituency with the partnership board and in her former role as everybody’s favourite sports Minister. When I was previously a disability Minister, we worked together carefully to push organisations such as the Premier League, which was, to its credit, very proactive. Richard Scudamore, the departing chief executive, took a personal interest in improving disability access in premier league stadiums. I could not have asked for more support from the sports Minister in that policy area.

My hon. Friend was absolutely right to highlight the importance of the Special Olympics. The point that I really picked up on was just how happy people are—in all the visits in my 19 years as an MP, a Minister and a councillor, nothing has come close to the joy that I saw when I went to a learning disability netball session. I literally thought that the young adults were going to explode with excitement. I am glad that my hon. Friend also took the time to highlight the work of my hon. Friend the Member for Daventry (Chris Heaton-Harris), who has done a huge amount in this policy area.

The hon. Member for Newport West (Ruth Jones) has made a good impression since her recent arrival in the House, from which we are all benefiting. This is the second debate to which she has contributed and I have responded. She brings real-life experience in this area, particularly in respect of strokes, and it was really important to highlight that. She reminds us how important it is that we do this because some people will need extra time and space. That is crucial.

My hon. Friend the Member for Ayr, Carrick and Cumnock (Bill Grant) led a brilliant Westminster Hall debate just a few weeks ago and carried on today in the same form. Not every disability is visible. He was right to highlight that there is not an immense cost to making a real difference in this policy area. That came through in many speeches, and I will cover it in more detail later.

Through the direct experiences of his wife, the hon. Member for Ellesmere Port and Neston (Justin Madders) raised some incredibly important points about access to work and sanctions. He has raised them before in other debates and he always raises them in a constructive manner. I want to try to keep to the spirit of the debate, so I offer him a personal meeting so that we can explore the issues in more detail and do them justice.

My hon. Friend the Member for Cheadle (Mary Robinson) was absolutely right to highlight the challenges in respect of public transport, an area on which she has worked tirelessly. She also raised the issue of assistance dogs, on which British Guide Dogs has been one of the best and most visible campaigning charities, particularly in respect of the misunderstanding of what taxi drivers should or should not do and how we can tighten things up through licensing. My hon. Friend was also right to highlight the brilliance of medical dogs that can smell certain conditions—it is the equivalent of detecting one particle in a swimming pool, which is absolutely amazing. What a difference we can also make in the retail environment, which I will cover a little later.

Perhaps the hon. Members for Washington and Sunderland West (Mrs Hodgson) and for Lanark and Hamilton East (Angela Crawley) did not quite follow the spirit of the debate—that is one of the challenges when one arrives with a pre-written speech. I gently say to them that we are spending £55 billion a year on supporting those with long-term health conditions and disabilities. That is a record amount and is up £10 billion. Only 16% of DLA claimants had the highest rate of support, compared with 32% of those on PIP. Disability employment is at a record high: in respect of our target of 1 million by 2027, we are at 440,000 after two years. As I said in an intervention earlier, for the first time we have more disabled people in work than not in work. There is still more to do, though, specifically for people with autism in jobcentres. I am grateful for the work of Autism Alliance UK, which helped to create the autism toolkit. In the spirit of the debate, I am happy to meet both Members to discuss all those issues in detail, but will keep to the theme—

[Neil Gray (Airdrie and Shotts) (SNP)]

rose—

[Justin Tomlinson]

Let me keep to the spirit of the debate.

This debate has happened because of Grace Warnock, a truly inspirational superstar who had a fantastic teacher, who can take some credit for starting this brilliant journey. She is an amazing young person dealing with the challenges of Crohn’s disease. She was targeted with abuse because of her hidden disability. Understandably, many people, including many of us, would have shied away. I am sure that, day in, day out, people are shying away, but she stood her ground and she has made a difference. We should all celebrate her courage. I am very proud that she was awarded the Prime Minister’s Points of Light award in 2018—the very least that we can collectively do to celebrate her brilliance. It is absolutely right that her energy, enthusiasm and ideas are used to drive us forward.

Sense sent us all a briefing in which it summed up why we should listen carefully to Grace. It said that many public facilities are not currently fully accessible. Many people have multiple complex and/or invisible disabilities and require greater support and accessibility in order to access the local community, but these facilities are often not provided. Change could include the invisible disability sign, greater Changing Places provisions, improved accessible public transport and greater staff awareness for people working in public places. Greater provision of such facilities would lead to better inclusion and help to improve attitudes towards disabled people. Every one of us in this place would agree with every word of that.

That brings me to the all-party group meeting that I attended only yesterday. It was fantastic to see such cross-party support and some really impressive individuals making a difference in an area which, as the hon. Member for East Lothian rightly highlighted, is complex. We all agree that we want Grace’s sign to be a stepping stone to improved signage that is internationally recognised but, as ever, it is not simple. Everything in the political environment takes a little bit longer than perhaps we would like. To get international recognition of a new symbol involves a process with various stages from the initial proposals, through to consensus building, public consultation and publication. It can take a number of years, but that does ensure that, when it is done, it is done properly and is of long standing.

In our country, the British Standards Institution, the UK national standards body, in effect audits and approves something before it is considered by the International Organization for Standardization. The APPG gave an update and a presentation on the work that is being done and I was thrilled that the BSI was fully involved and fully supportive. It is right to highlight those people, beyond the MPs on the APPG, who have done so much work. Lucy Richards, the designer, has taken on Grace’s idea to international stellar levels. I was incredibly impressed by that. Having run a marketing company, it gave me a warm glow to remember the joys of looking at designs. There has been support from Life Changes through Anna Buchan, who provided the funding needed to carry out that extensive work. I should also mention user experts such as Dr Gordon Hayward, Steve Milton and Robert Turpin from the BSI. We had all the movers and shakers making sure that this has been fully road tested, so that when we are ready to take it to the international standards organisation it will tick all of the boxes. I thank the hon. Member for Newport West (Ruth Jones), the right hon. Member for Broxtowe (Anna Soubry), the hon. Member for Rhondda (Chris Bryant) and my hon. Friend the Member for Ayr, Carrick and Cumnock (Bill Grant), who were all present and supportive of that vital work. I will do everything that I can to support that going forward.

I did say that I was lucky with the other meetings that came up. This week, I met various sector champions who are helping to represent all of us to challenge those particular areas to do more and to highlight best practice. The first of those was retail sector champion Samantha Sen. Many of the speakers today have talked about the importance of getting it right in retail. That highlights the fact that this is a win, win. This is not just for those with hidden disabilities. If retailers can get it right, they can access the combined spending power of disabled people, which stands at £249 billion—those 13 million disabled people have considerable spending power.

Seventy-five per cent. of disabled people and their families have left a shop because of poor customer service. I do not believe that there is a single retailer who wakes up in the morning and says, “I want to turn away business.” I do not think that, on any of our visits, we have ever had a retailer saying, “I have too much business. Please do less.” I had the pleasure this morning of speaking at and opening the Retail Forum, at which many of the leading retailers and estate owners—including British Land and the Crown Estate—were present. They absolutely buy into this. They have a real appetite for sharing best practice. It is being channelled through the Purple Tuesday campaign, which many MPs support. On 12 November, we will have a genuine focus on this issue. When they set that up, they expected 70 retailers to be involved; it was actually over 700, and this year they expect it to be over 900. That is making a difference in retail and I commend all those retailers for being so engaged.

I also met Stephen Brookes, who is our transport sector champion. Many people will have worked with him on his brilliant work to tackle disability hate crime, which made a real difference to the Government’s way of going forward. He has real expertise; he initially started with the challenges on the Blackpool buses and spread out to rail and buses across the whole country. Part of the way through our conversation—this was amazing—I said I had been to an all-party parliamentary group that was beginning to look at how we can improve signage. I said, “One of the things I would like you to do is to meet the members of the APPG to give your expertise.” He said, “I have got something to show you. I have seen a sign that is amazing,” and he brought out the sign that had been presented at the all-party parliamentary group. He has confirmed that he would be delighted to support the APPG’s work. That will build on the Government’s new inclusive transport strategy to create a transport system that provides equal access for disabled people by 2030. That is a really important area, because disabled people should be able to travel confidently, easily and without extra cost.

Stephen Brookes reassured me that, over the last three years, there has been a complete shift, particularly with the rail companies and providers such as Network Rail. Any of their major improvements now have to go through their built environment access panel, for which there is a pan-disability group, to make sure they get things right for everyone and that they get them right at the beginning—it is a lot easier to do that then than it is to retrospectively fix things. I was encouraged that so many providers have understood the importance of this issue.

I also met Andrew Miller, who is our arts and culture sector champion. He, again, talked about the huge progress that is being made in our cultural venues and our live music venues. I pay tribute to Attitudes is Everything, one of my favourite charities, which makes live music venues accessible. When I was first a disability Minister, and I insisted on having a picture of Attitudes is Everything, my officials airbrushed out the pint glasses some of its members were enjoying as part of their evening entertainment, saying that that probably was not right for a ministerial wall. I got that corrected and the picture was put back in place.

I understand the importance of this issue, given that my first graduate job was as a nightclub manager. Interruption.] There are not many who could say that. [Interruption.] Mr Deputy Speaker has suggested that that was maybe because I liked dancing; actually, I was probably a manager because I was not very good at dancing. Andrew Miller and I talked in detail about what more all these venues, which an individual may visit only once or twice, could do. Many now put a lot of additional information up in advance on their websites so that users can check. What disabled users do not want to do is travel all the way to a venue and be left red faced when the facilities are not accessible.

I had a look at a website, which looked, in theory, like it was following good practice. It talked about free admission for carers or helpers; free loan of a wheelchair or motorised scooter; providing a personalised guiding scheme for unaccompanied disabled people, as long as it was booked in advance; subtitled video and large print being available; low-level counters; the induction loop system; and guide, hearing and assistance dogs being welcome. However, there was not a single point of contact, and probably the most important thing that any retailer or leisure provider can do is make it crystal clear that there is one. Those with disabilities do not fit into a neat box—everybody has their own unique challenges —and being able to talk things through and knowing where to go if there is a problem can make a real difference. It can also benefit facilities, which can then tap those 13 million customers with their £249 billion.

Finally, I met Huw Edwards, who is our physical activity and leisure sector champion. As my hon. Friend the Member for Chatham and Aylesford highlighted the importance of sport, I pay tribute to Sport England for doing lots more to focus on opportunities for those with disabilities, recognising the importance of sport and physical activity for disabled people through the Sporting Future strategy. I welcome the fact that we are seeing increases in activity. Again, there is still lots more to do, but it is right that we promote opportunities and share best practice. So many want to do more but need this information.

As I initially indicated with my triple yes, I am keen to do everything I can, as quickly as possible, to get this. I was blown away yesterday when I saw the designs and the right balance of the imagery, dealing with all the competing demands across the pan-disability spectrum and getting more detail with the words. I think this will make a real difference. As was said, not all things have to cost a huge amount of money. On this issue, everybody will do everything they can to make sure that Grace’s brave stand really does make a difference, not just in the UK but internationally.

It has been a real pleasure to take part in such a constructive and positive debate. Parliament is at its best today.