5 Sarah Jones debates involving the Department for Work and Pensions

Income Tax (Charge)

Sarah Jones Excerpts
Thursday 4th March 2021

(3 years, 1 month ago)

Commons Chamber
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Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab) [V]
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Thank you, Madam Deputy Speaker. I would like to focus my brief remarks on how the Chancellor could deliver growth in south London.

Over many years, as house prices have risen in inner London, people have moved to outer London where house prices are marginally more affordable. Croydon exemplifies that shift. We love having new people, but we are now an outer-London borough with inner-London costs. As our demographics have shifted, so has the need to fund more social care, health services and education.

We have now reached the worrying situation where Croydon receives £200 less per person compared with some inner boroughs, even though it faces the same and in many cases higher levels of deprivation. Other boroughs often place looked-after children in Croydon. We have a high number of unaccompanied asylum seekers, whom we support. We have a lot of old people’s homes. We welcome them all, but we do not receive the funding to support them.

The first item on my list for the Chancellor is that we need a level playing field, so that we can tackle the challenges we face and give every area the same chance. Funding for local authorities must be rebalanced and we must be supported to deal with the additional costs other areas do not have. Of course, the chronic overall underfunding of local government must stop and we must have proper funding for our services.

Secondly, a quick look at major transport and capital investment shows that south London has actually missed out for decades. We know London is a wonderful area. West London has a well-established economy. North London has seen several recent infrastructure developments, such as the hugely successful King’s Cross development and the start of High Speed 2. The Olympics signalled a shift east for some of our economy on the back of the growth of the stadium, housing and businesses there.

What is south London’s equivalent investment? Many parts do not have the Tube, we do not have bike infrastructure and I cannot remember the last time the Government invested significantly in our transport system. I therefore ask the Chancellor to look at investing in our transport system. East Croydon station and the Windmill bridge outside it require major transformation to keep moving the hundreds of thousands of people who every day travel through East Croydon from the south coast to London. Of course, the number of people using the train has slowed during covid, but it will go back up again and that funding will have to be found, so I ask the Chancellor to do that. Perhaps he can also support our call to move Croydon to zone 4. That could be funded by the rail companies in the new bidding rounds. We need all kinds of infrastructure. Either we should have a Transport for London supported by the Chancellor, or he should give more powers to the Mayor of London so that we can do these things ourselves.

Thirdly, we have high streets that are really struggling. Westfield was due to come to Croydon and build the largest shopping centre in Europe, but because of the insecurities of the high street now, and the unfairness between the business rates paid by our physical businesses and those paid by our online businesses, that has not happened. The insecurity of Brexit did not help. So we need the Chancellor to speed up, review and reform the business rates system, so we can have a level playing field. We want to grow our high streets in Croydon and we will, but we need him to create the climate in which that can happen.

Fourthly, we have the very best, talented people in south London, particularly in Croydon, but Croydon College, a wonderful resource, has had its funding cut by a third. We have to invest in skills and education. Finally, small businesses are the backbone of Croydon and south London, and we need to do more and go further to support them as we build back after covid. It is time for south London to be invested in. I hope the Chancellor will support us.

Eleanor Laing Portrait Madam Deputy Speaker (Dame Eleanor Laing)
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We will now try to go back to the hon. Member for Broadland (Jerome Mayhew). Sadly, he has to be audio only.

Oral Answers to Questions

Sarah Jones Excerpts
Monday 19th October 2020

(3 years, 6 months ago)

Commons Chamber
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Will Quince Portrait Will Quince
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I know that my right hon. Friend has campaigned hard on the subject. The question may be better directed at the Chancellor of the Exchequer or Ministers from Her Majesty’s Treasury, as I know he has also done.

Universal credit is an in-work and out-of-work benefit. It is also available for those who are self-employed. As the Secretary of State set out in her letter to the Work and Pensions Committee last month, we plan to proceed with the reinstatement of the minimum income floor, and claimants will be contacted as it is reinstated for them. Notwithstanding my right hon. Friend’s point, more than £13 billion of support has already been provided for more than 2.6 million self-employed individuals through the first two stages of the self-employment income support scheme and the scheme has now been extended.

Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab)
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What steps her Department is taking to review the effectiveness of benefit fraud investigations.

Will Quince Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)
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The Department does not take benefit fraud lightly, and we are committed to using the full range of powers and penalties at our disposal. As part of our response to covid-19, we have established our integrated risk and intelligence service to prevent high-risk claims from going into payment. Our investigations have successfully led us to correct and suspend serious and organised claims fraud in large numbers, and we continue to review our processes and to anticipate new attacks, which will make it even harder for people to defraud the taxpayer in the future.

Sarah Jones Portrait Sarah Jones
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A constituent of mine, a mother of three children, recently had her universal credit and housing benefit stopped for over two months because of a fraudulent claim made in her name. She was completely innocent, but she and her young family suffered significant financial hardship. We know that benefit fraud, in universal credit in particular, is increasing, and I know of several other MPs who have had similar cases. What will the Government do to stop innocent families suffering for months just because this Government are failing to detect and investigate fraud?

Will Quince Portrait Will Quince
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I would be very happy to meet the hon. Lady to receive more details about that individual case, but first let me apologise, because that should not have happened. In effect, Ministers had to make decisions about the redeployment of staff in order to process the unprecedented number of claims, which went up from 2.2 million to 5.7 million claims. That meant deploying staff away from counter-fraud and into the processing of claims, but I am pleased to say that that has now changed and more staff are going back into fraud. We have to take fraud incredibly seriously, because it is individuals such as the hon. Lady’s constituent who are often the target of serious organised crime.

Oral Answers to Questions

Sarah Jones Excerpts
Monday 11th May 2020

(3 years, 11 months ago)

Commons Chamber
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Will Quince Portrait Will Quince [V]
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I thank the hon. Gentleman for his question. As I have said, we have announced measures that can be quickly and effectively put in place that will benefit as many disadvantaged families as possible who are facing financial disruption. We are under huge increased demand, and I have had to prioritise the safety and stability of the benefits system overall and put that above any structural change. I will always prioritise ensuring that people get their money in full and on time, over and above system change.

Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab)
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What assessment she has made of the potential merits of ending the five-week wait for universal credit during the covid-19 outbreak.

Ian Byrne Portrait Ian Byrne (Liverpool, West Derby) (Lab)
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What assessment she has made of the potential merits of ending the five-week wait for universal credit during the covid-19 outbreak.

Will Quince Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince) [V]
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In these uncertain times, we would like to be absolutely clear that no claimant has to wait five weeks for a payment. Advances are available, enabling claimants faster access to their entitlement. Since mid-March, we have issued more than 700,000 advances to claimants who felt that they could not wait for their first routine payment, with the majority receiving money within 72 hours.

Sarah Jones Portrait Sarah Jones [V]
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In Croydon, all our food banks have seen a massive increase in demand. In fact, the number of food banks and soup kitchens has quadrupled in Croydon since the covid crisis began, with organisations such as the British Bangladeshi Society and the Fieldway Family Centre stepping up to the plate. One of the main reasons they cite for this need is the five-week wait for universal credit. What assessment has the Minister made of the number of people forced to use food banks because of that five-week wait? I ask him again: why can he not replace the emergency loan with a grant, so that people do not have to pile debt on debt?

Will Quince Portrait Will Quince [V]
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I thank the hon. Lady for that question. Over and above answers to previous questions, I would stress that non-repayable advances could not be implemented without significant development of the UC system and would require measures that have been previously announced to be deprioritised. In the light of current events and the huge pressure on our system, the Department’s focus is firmly on ensuring that new and existing claimants continue to receive their payments on time. We do not have the capacity to look at that kind of structural system change.

Inequality and Social Mobility

Sarah Jones Excerpts
Wednesday 12th June 2019

(4 years, 10 months ago)

Commons Chamber
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Amber Rudd Portrait Amber Rudd
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I will make a little more progress and then take some more interventions.

I was referring to the information from the IFS that the hon. Member for Wirral West cited. It went on to say that household incomes are now more evenly distributed than 25 years ago. However, improving opportunities for those on the lowest incomes will always be a priority for a one nation Conservative Government.

Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab)
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About 1.3 million children living in poverty in this country at present are in the private rented sector. Many of them would be lifted out of poverty if we had more council housing, which is far cheaper to live in. Does the Secretary of State agree that we need council building again and to build more homes that are more affordable, so we can lift those children out of poverty?

Amber Rudd Portrait Amber Rudd
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I certainly agree with the hon. Lady that we need to do more to provide more housing for people on low incomes, and this Government are committed to ensuring that we do build more houses, that we make more available and that we make more houses available at prices within the local housing allowance, which has also been a challenge.

Universal Credit Roll-out

Sarah Jones Excerpts
Wednesday 18th October 2017

(6 years, 6 months ago)

Commons Chamber
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Rishi Sunak Portrait Rishi Sunak
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No, I will carry on, given the number of people who want to speak.

Compassion alone is not enough. The effectiveness of our welfare system should be properly judged by the number of lives that it transforms, and that transformation comes from well-paid work. Universal credit ends the well-documented problem of single parents effectively working for free if they want to work for more than 16 hours. Universal credit ensures that all work truly pays, and it is working. Compared with the system that it replaces, claimants spend twice as much time actively looking for work and, for every 100 claimants who found employment under the old system, 113 will find employment under universal credit. In reality, the lives of more than 250,000 people will be transformed over the course of the roll-out through having a decent job and the opportunity to build a stake in our society.

Finally, universal credit is fair to the people who pay for it. In Britain today, we spend around twice as much on working-age welfare as we do on education. To put it another way, for every £1 that the taxpayer sends to the NHS, they also send £1 to the working-age welfare bill. Given the sums involved, I make no apology for speaking up for those who ask me, “Is this money well spent?”

Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab)
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The hon. Gentleman talks of the transformational impact of universal credit, so will he please comment on the transformation for my constituents? In Croydon, two thirds of families in local authority housing are now in rent arrears and face eviction, compared with less than a third before universal credit was introduced.

Rishi Sunak Portrait Rishi Sunak
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I obviously cannot comment specifically on what is going on in Croydon, but the reasons for rent arrears are complicated. The evidence shows that the level of rent arrears after three months of universal credit is exactly the same, if not lower, than under the old system.

Returning to the sums involved, universal credit ensures a responsible and sustainable system by putting in place a sensible regime of conditionality. That gives hard-working taxpayers the confidence that when they contribute to the system, not only will that help somebody to get back on their feet, but that the person will also have a responsibility to do their bit. That is fair.

Universal credit is not perfect—no system so large and complex can be—and we should make improvements where we can, but it is significantly better than what it replaces, and the fundamentals of what it is trying to achieve are sound. It has been implemented slowly and methodically. It is insane to argue that it has been rushed when the full roll-out will have taken almost a decade from start to finish. This is welfare reform in action: making things simpler, ensuring work pays, and transforming lives. I urge the Government to carry on with their plan.

--- Later in debate ---
Sarah Jones Portrait Sarah Jones (Croydon Central) (Lab)
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My cautionary tale from Croydon is similar to that of my hon. Friend the Member for Bermondsey and Old Southwark (Neil Coyle). People in my constituency were among the first to experience the full service roll-out of UC back in 2015, and the size of Croydon means that our borough has the highest case load in the country. In Croydon, we have seen UC’s problems play out slowly over time, and the results make my weekly surgeries a very difficult place to be. Conservative Members have talked at length about the test, learn and rectify regime. My constituents have been tested, but I have seen no learning and no rectifying from Conservative Members.

As my colleagues have said, in many ways and giving many strong examples, the DWP takes weeks to assess a claim, and when my constituents are finally paid, getting backdated payments is like pulling teeth. In Croydon, two thirds of people living in local authority housing who claim UC are in rent arrears and at risk of eviction—that is more than 1,000 families. That is just a proportion of the overall figure, as many more are facing the same fate in private rented housing. Conservative Members have suggested that the situation was just as bad before UC was introduced, but in Croydon the average rent account balance for tenants on housing benefit was £2.50, whereas for those on UC it is now minus £1,224.

The problem is not just that delays to payment cause debt, that mistakes are made time and again, that communication is rubbish, and that it takes months to respond to evidence provided and months to pay what is owed; the biggest problem for my constituents is that when all the benefits were lumped together, with a laudable aim, the Government also trimmed the components, leaving my constituents with not enough money to live on. Universal credit is not enough to live on in Croydon. One of my constituents, a single mother who lives on her own after fleeing domestic violence, has been left with a £400 rent shortfall under the new system. The damage this programme has had on our town has meant that families are leaving because they cannot afford to stay. I met headteachers and the council last week, and they told me that primary school numbers in Croydon are now going down, as a direct result of the implementation of UC.

Can I finish with one—[Interruption.] No, I cannot, because I have run out of time. I just ask Conservative Members to vote with us today and pause UC.