Asked by: Siân Berry (Green Party - Brighton Pavilion)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, with reference to the answer of 21 November 2025 to question UIN 90771, what steps he is taking to monitor the performance of the handover of the new Civil Service Pension Scheme contract to Capita, including monitoring and taking action on missed payments to new pensioners and reported errors in the new online portal.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
The previous administrator, MyCSP continued to make payments up to and including 1 December. Capita assumed control of the payroll from 2 December and continues to pay pensioners continuously in line with the contractual requirements.
The Cabinet Office is monitoring Capita’s services via ‘Early Life Support’ during December. This involves Capita providing regular updates across different workstreams, offering quick issue resolution and performance monitoring to ensure stability. Once this is completed early in 2026, phase 2 will progress which is Capita increasing the functionality and automation within the portal which will increase the member self serve options. The Cabinet Office will monitor this period for approximately 6 months.
An issue was identified with the new scheme website shortly after launch that caused the website and portal to run slowly. Capita immediately identified the issue and worked with Microsoft to rectify the issue. By 4 December, the website was considerably improved and we now have 37,000 members registered on the member portal as of 5 December.
Asked by: Siân Berry (Green Party - Brighton Pavilion)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what assessment he has made of the potential impact of the proposal for mandatory digital ID on the UK’s obligations under the common travel area; and what discussions she has had with the Secretary of State for Northern Ireland on this issue.
Answered by Josh Simons - Parliamentary Secretary (Cabinet Office)
Digital ID will not be mandatory for UK citizens. The government will launch a public consultation on the design of the new digital ID which will inform ongoing policy development and assessments of impacts.
We have spoken with the Government in Northern Ireland and the Irish Government and will continue to engage to ensure systems work for people on both sides of the border, respecting the Good Friday Agreement and the Common Travel Area.
Asked by: Siân Berry (Green Party - Brighton Pavilion)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if he will make an estimate of the percentage change in real terms of the average cost per kilometre to an individual of travelling by (a) private car, (b) bus, (c) train and (d) domestic aeroplane since (i) 1997, (ii) 2010, (iii) 2015, (iv) 2017 and (v) 2019.
Answered by Georgia Gould - Minister of State (Education)
The information requested falls under the remit of the UK Statistics Authority.
A response to the Hon Lady’s Parliamentary Question of 30/07/24 is attached.