Armed Forces: Housing
(asked on 15th December 2022) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, what the average response time is for maintenance requests for military homes by repair staff from (a) Amey and (b) VIVO.
This question was answered on 20th December 2022
The average reported response time for maintenance requests for military homes by repair staff from Amey and VIVO during November 2022 can be found in the table below:
Response Times | VIVO | Amey |
Emergency | 3-4 hrs | 4-4.5hrs |
Urgent | 98 hrs | 97hrs |
Routine | 11.5 days | 17.7 days |