Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what plans he has to take steps help ensure that claimants in civil debt recovery cases are kept informed of the progress of court bailiff action on their behalf.

In October 2021, following a review of the communications sent by HMCTS to claimants regarding the progress of their warrant, improvements to our case management system were made. This introduced improved communications to give claimants more focussed details on the progress of a warrant.

The HMCTS Reform Programme will provide the opportunity to review and deliver improvements to the service. The aspect of the Civil Reform Project focused on the enforcement of judgments commenced in April 2022 and is due to conclude by March 2023.