Children: Maintenance
(asked on 24th November 2017) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether there is a backlog to implement a change of circumstance request made by a parent with care in respect of a non-resident parent for the Child Maintenance Service.
Child Maintenance Service (CMS) does not regularly collate information relating specifically to changes raised by a Receiving Parent (formerly PWC) in respect of a Paying Parent (formerly NRP). The CMS is able to provide information on all change of circumstance requests (those requested by paying or receiving parents) and this is held in the table below.
The average clearance time has increased over time as CMS caseload has increased. The data reported excludes those cases belonging to the CSA Scheme, as these cases are characteristically quite different and do not reflect the performance of the CMS
Scheme. The data available begins in November 2015.
Month | Average Clearance Time (Calendar Days) |
Nov-15 | 6.78 |
Dec-15 | 6.90 |
Jan-16 | 7.75 |
Feb-16 | 7.19 |
Mar-16 | 7.89 |
Apr-16 | 8.69 |
May-16 | 8.78 |
Jun-16 | 9.91 |
Jul-16 | 9.71 |
Aug-16 | 11.32 |
Sep-16 | 11.76 |
Oct-16 | 10.89 |
Nov-16 | 11.45 |
Dec-16 | 11.90 |
Jan-17 | 12.54 |
Feb-17 | 13.08 |
Mar-17 | 13.40 |
Apr-17 | 15.24 |
May-17 | 16.71 |
Jun-17 | 16.00 |
Jul-17 | 16.78 |
Aug-17 | 16.44 |
Sep-17 | 16.69 |
CMS change requests require varying times to complete depending upon the nature and complexity of the request. There will always be an element of work on hand awaiting action.