Question to the Ministry of Defence:
To ask the Secretary of State for Defence, pursuant to the Answer of 5 December 2022 to Question 97447 on Armed Forces: Housing, what the level of occupant satisfaction with Planned Maintenance was in each quarter since the contract began.
The level of occupant satisfaction with response maintenance is measured as a Key Performance Indicator (KPI) of the Future Defence Infrastructure Service (FDIS) accommodation contract.
Pinnacle is responsible for administering surveys to capture levels of satisfaction with Pinnacle, VIVO and Amey. Partial KPI data from Pinnacle will be available for Quarter 3 (November - December 2022) from 15 January 2023.
I will write to the right hon. Member in due course and place a copy of my response in the Library of the House.