Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 26 March 2026 to Question 121856 on VAT Fraud, what steps she is taking to monitor the effectiveness of the (a) additional controls to strengthen systems and (b) the work of the Fraud Prevention Centre to tackle levels of cases of organised criminals accessing VAT accounts using customers' registration details and fraudulently claiming VAT refunds.

Work to tackle fraud in claiming VAT refunds is carried out by a range of compliance, counter fraud and operational teams across HMRC. Controls introduced to tackle fraudulent VAT refunds include new reporting routes for customers, strengthened incident management processes, and the deployment of technical enhancements. The improvements in identification and response to VAT repayment fraud are monitored through the reduction in attempts to fraudulently access customer accounts (based on specific criminal methods) and submit fraudulent repayment requests.

The developing Fraud Prevention Centre works collaboratively with specialist teams across the department, including the Risk & Intelligence Service, which leads on detection of VAT repayment fraud, and the Fraud Investigation Service, which leads on criminal and civil investigations. Together this supports HMRC in assessing criminal success rates are reducing, whether VAT fraud controls remain effective, and informs the continued development of the Centre’s capability, tooling and specialist fraud expertise during 2026/27.