Question to the Ministry of Defence:

To ask the Secretary of State for Defence, pursuant to the Answer of 25 May 2022 to Question 4475 on Armed Forces: Recruitment, what the (a) 18 complaints in 2018, (b) five complaints in 2019 and (c) nine complaints in 2020 made against the Defence Recruitment System were in relation to.

2018 - the 18 complaints related to candidates who had difficulties creating and submitting applications, problems accessing registration and pre-employment vetting links, incorrect status or progression of application showing, and issues following a password reset defect.

2019 - the five complaints related to issues with changing application stream and the Army Cognitive Test freezing.

2020 - the nine complaints related to candidates who experienced issues submitting their application and inputting qualifications.

All of these complaints were resolved to a satisfactory conclusion and all candidates who were affected were able to continue with their recruitment journey