Service Complaints Ombudsman
(asked on 3rd March 2023) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many reviews of decisions made in the service complaints system were made by the Service Complaints Ombudsman in each year since 2016.
There were 138 referrals made by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in 2022 to Central Admissibility Teams. Referrals only began to be made to Central Admissibility Teams after their creation on 15 June 2022. Prior to this date, all referrals were made to specified officers, via the single Service secretariats. Details of such referrals by SCOAF (via single Service secretariats) to specified officers in the years 2016-2021 can be found in Table 1.2 of the Annual Statistical Tables, SCOAF Annual Report 2021:
In answer to your other questions, various statistical reference tables about the SCOAF’s operations, including numbers of applications to the SCOAF to review and investigate Service Complaints, and investigations completed, can be found in Tables 1.14c, 1.14d, 1.14e and 1.4 of the Annual Statistical Tables, SCOAF Annual Report 2021:
Annual Statistical Tables for 2022 will be made available on the SCOAF website no later than 31 March 2023. These are separate from the SCOAF Annual Report.