Question to the Ministry of Defence:

To ask the Secretary of State for Defence, when Ideal Heating Logic 2 Combi & System Boiler Range (2401-0138) products were first installed in service family accommodation properties.

The affected Ideal Heating Logic 2 Combi and System Boiler Range (2401-0138) were installed in Service Family Accommodation (SFA) properties from August 2022 to early January 2024.

It is not known when Ideal first discovered this issue. Defence Infrastructure Organisation (DIO) officials were made aware of potential fire safety issues relating to these boilers on 31 January 2024 and have interpreted Ideal’s risk assessment of the boiler fault occurring as very low. There was no requirement to inform Ministers, as this is routine Departmental business, however the Minister for Defence Procurement received a submission on this on 12 March 2024.

DIO has communicated the recall via MOD stakeholders for cascade to Service personnel, through DIO’s Families First newsletter and via gov.uk; this week, a letter will be/has been issued to all Service Families living in SFA.

Ideal will cover all costs of repairs and installations, therefore there will be no cost to the Department.

DIO has identified 1,626 SFA which have the Ideal Heating Logic 2 Combi and System Boilers (2401-0138) installed.