Armed Forces: Housing
(asked on 12th March 2024) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many complaints his Department has received from service personnel and their dependents on service accommodation issues each year since 2019.
The MOD currently provides circa 47,800 Service Family Accommodation (SFA) properties across 500 locations in the UK.
The table below shows the number of reported complaints relating to both Single Living Accommodation (SLA) and SFA:
Number of Reported Complaints | |||
Year | SLA | SLA - Private Finance Initiative (PFI) | SFA |
2024 (up to 29 Feb) | 30 | 4 | 1,577 |
2023 | 115 | 45 | 9,222 |
2022 | 157 (Data prior to April is not held) | 66 | 10,261 (Data prior to April is not held) |
2021 | Data not held | 36 | Data not held |
2020 | Data not held | 68 | Data not held |
2019 | Data not held | 76 | Data not held |
Complaint data relating to the Future Defence Infrastructure Services (FDIS) Built Estate Contracts and Accommodation Contracts is only available from the 1 April 2022 contract start. Data prior to this date is not held.
SFA complaint data includes multiple or repeat complaints for the same SFA property.