Question to the Ministry of Defence:

To ask the Secretary of State for Defence, pursuant to the Answer of 27 February 2023 to Question 146790 on Armed Forces: Housing, what these figures were in (a) February and (b) March 2023.

Each month, on average, there will typically be over 20,200 maintenance tasks raised for the circa 37,000 currently occupied Service Family Accommodation properties; this equates to each home having on average five to six repairs carried out annually. These tasks will range from changing bulbs in strip lights, grounds maintenance, through to boiler repairs.

The tables below show the number of work orders which were reported each month to the Regional Accommodation Maintenance Service suppliers and remained open at the end of each month in Northern and Central and Southeast and Southwest regions that were classed as urgent and routine in February 2023 and March 2023. There were no emergency work orders outstanding in any region.

Amey (Northern and Central - combined)

VIVO (Southeast and Southwest combined)

VIVO have confirmed that whilst a number of older jobs were initially diagnosed as an urgent repair, many families received an initial visit and temporary repair but await full resolution. In some cases, VIVO have been unable to contact these families by phone and so have written to them, a process agreed with the Defence Infrastructure Organisation.