Armed Forces: Complaints

(asked on 20th April 2023) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, how many complaints were made via the Service Complaints Process in each year since 2010.


Answered by
Andrew Murrison Portrait
Andrew Murrison
This question was answered on 26th April 2023

The number of complaints made via the Service Complaints process in each year between 2010 and 2015 is not held by the Service Complaints Ombudsman for the Armed Forces (SCOAF).

The number of complaints made via the Service Complaints Process was 711 in 2016 and 786 in 2017.

The number of complaints made via the Service Complaints process in each year between 2018 and 2022 can be found in table 2.2 of the SCOAF’s Annual Statistical Tables 2022: https://www.scoaf.org.uk/annual-statisticals-tables

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