Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what steps his Department plans to take to support a Litigant in Person to manage a claim through the portal if the litigant does not have access to the internet.

The Government recognises that there may be some claimants who will be unable or unwilling to access the new IT Service. As a result, the new platform is being designed to include specific support from a bespoke contact centre service to support those claimants who do not have access to, or cannot use, the digital service.