Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of interviews for the access to work scheme took place (a) remotely and (b) in person in 2024.

Customers applying for support from Access to Work can submit an online or written application. Interviews are only conducted for those customers requiring an assessment of their needs through one of our Holistic Assessment Providers. Customers are offered the choice of a virtual or face-to-face interview. In 2024, around 16,180 workplace assessments were held remotely and around 2,380 were held in person.

Please note:

• The data supplied is derived from unpublished management information, which was collected for internal Departmental use only, and have not been quality assured to National Statistics or Official Statistics publication standard. They should therefore be treated with caution.