Electronic Tagging: Standards
(asked on 1st May 2025) - View Source
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, pursuant to the Answer of 1 May 2025 to Question 46825 on Electronic Tagging: Standards, how Serco has performed against the 14 key performance indicators at the most recent performance review.
This question was answered on 8th May 2025
Serco has failed to meet its target performance on 11 of 14 of its KPIs. The Department continues to hold Serco to account for its failings and will not hesitate to levy contractual penalties for underperformance.