Social Security Benefits: Veterans

(asked on 19th June 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will introduce mandatory training to ensure that all benefits assessors understand the impact of military service-related (a) injuries and (b) mental health conditions on claimants who have served in the armed forces.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 26th June 2025

I have interpreted your question to refer to health professionals (HPs) who conduct Personal Independence Payment (PIP) assessments and Work Capability Assessments (WCA) for our assessment suppliers on behalf of the department, and not Department for Work and Pensions decision makers who make decisions on entitlement to benefit.

The Functional Assessment Service contracts require assessment suppliers to act in a manner supportive of the Armed Forces Covenant, to ensure the fair treatment of veterans and their families.

PIP assessments and WCAs are not medical consultations and do not require HPs to diagnose conditions or recommend treatment. Instead, they are functional assessments designed to evaluate how an individual’s health conditions or impairments affect their ability to carry out daily living activities and/or their capability for work.

HPs conducting assessments are trained specialists in disability analysis. Their focus is on understanding the functional impact of a claimant’s condition, rather than its clinical diagnosis. All HPs receive specific training on assessing the effects of mental health conditions and are supported by Mental Health Function Champions (MHFCs). MHFCs are experienced professionals with relevant expertise in mental health, cognitive, developmental, and learning disabilities. They are available to provide advice and support throughout the assessment process.

Additionally, HPs have access to Condition Insight Reports and Continuing Professional Development (CPD) guides. These resources offer detailed clinical and functional information on a range of conditions, including Post-Traumatic Stress Disorder, to support HPs in delivering informed assessments.

Furthermore, within the WCA core training and guidance material (CTGM) there is a CPD module titled ‘life post miliary service’. While this does not currently form part of the PIP CTGM, we do intend to make this available across the benefit strands.

On 25 June, I attended an online event with veterans, as one of the series of consultation events on the proposals in the Pathways to Work Green Paper.

Reticulating Splines