Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the take up rate amongst pre-payment meter customers of vouchers for the £400 rebate; what plans he has to support those who are digitally excluded; and if he will make a statement.

Suppliers are reporting to the Department on scheme delivery, including the redemption of prepayment meter vouchers. These figures will be published in due course.

Prepayment meter customers in England, Scotland and Wales should have already received their first Energy Bills Support Scheme (EBSS) discount voucher. These have been sent by SMS text, email or post.

Suppliers are obliged to take all reasonable steps to ensure the EBSS voucher is provided and redeemed, including by making a minimum of three attempts by at least two different methods to contact customers who have not redeemed their payment to encourage them to take action.